Exam 1: Careers in the Automotive Industry

Wholesale auto parts stores that sell aftermarket parts and supplies to service shops and the general public are called ______.

Currently there is a great shortage of qualified automotive technicians.

Why is today's automotive industry considered a global industry?

Identify five different types of businesses that hire service technicians.

Repair work performed on vehicles still under the manufacturer's warranty is usually performed by ______.

To be successful, a parts counter person must possess all the following skills EXCEPT:

The ____________________ is the one who helps technicians with more difficult tasks and serves as the quality control expert.

How does a service technician become certified?

The typical new car warranty covers repairs and replacement parts for ______.

The Federal Emissions Performance Warranty covers the catalytic converter for ______.

For every auto dealership, there are ____________________ independent repair shops.

A technician must have a minimum of ____ years(s) of full-time, hands-on work experience as an automotive technician to get ASE certification.

Why are electronics so heavily used on today's vehicles?

Most shops use ____________________ to generate repair orders and estimates and to schedule the shop's workload.

EPA refers to the Emission Protection Agency.

The most commonly sought advanced ASE certification for automotive technicians is the L1 or Advanced ____________________.

The costs of preventive maintenance performed on a leased vehicle are paid by the automobile dealer.

Name an example of a franchise repair shop.

Which of the following businesses perform work on only one or two automotive systems?

Maintaining parts inventories is the responsibility of the ____________________.