Exam 6: Recruiting, Motivating, and Keeping Quality Employees

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Pfizer,the second largest pharmaceutical company,regards employee growth and development as its top priority.

(True/False)
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According to Herzberg,giving somebody a raise or improving a person's working conditions will lead to increased job satisfaction.

(True/False)
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Under federal law,it's illegal to discriminate in recruiting and hiring on the basis of all the following characteristics except:

(Multiple Choice)
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Which of the following is an important principle in the expectancy theory of motivation?

(Multiple Choice)
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In a study of stress in the accounting profession,unmarried workers reported higher levels of stress than any other group.

(True/False)
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Because she has no formal contract,Mary Murphy's workplace situation falls into which of the following legal categories?

(Multiple Choice)
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The job analysis process entails gathering information on candidates,evaluating their qualifications,and choosing the right one.

(True/False)
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In his expectancy theory,Victor Vroom proposes that employees will work hard to earn rewards which they value and which they consider obtainable.

(True/False)
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Companies,such as Abercrombie & Fitch,have gotten into trouble with the EEOC for hiring a disproportionate small number of minorities (and consequently a disproportionate number of white sales people. )

(True/False)
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Some governmental and not-for-profit organizations are experiencing higher than average turnover rates. To reduce the high cost of replacing employees, they’re adopting techniques used in the private sector. Because many of these organizations maintain centralized authority structures with strict policies and procedures, retaining workers—and maintaining efficiency in both costs and performance—means that changes must be made these areas. -Government agencies run the risk of losing many employees when they put wage caps on future pay raises.

(True/False)
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Over the past 50 years,more _____ entered the workforce than previously.

(Multiple Choice)
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_____ starts when each side states its position and presents its demands.

(Multiple Choice)
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According to Abraham Maslow,safety needs,which are placed at the very bottom of his hierarchy of needs,are the easiest to satisfy.

(True/False)
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Which of the following statements is true for single individuals in demanding careers?

(Multiple Choice)
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Among other things,employees at software maker SAS consider their workplace friendly because:

(Multiple Choice)
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During the past few decades,courts have undercut employers' rights grounded in the employment-at-will doctrine.

(True/False)
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This summer you worked at a day care center where it was common for parents to be late picking up a child.You willingly stayed late and waited for these parents so that other employees could get home to their families.But at raise time,you got a much smaller raise than your co-workers.Your reaction was to say,"Forget it.I'm not working extra hours anymore." What theory of motivation best explains your behavior?

(Multiple Choice)
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Before managers can measure performance,they must _____.

(Multiple Choice)
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The _____ usually performs background checks on applicants for government jobs.

(Multiple Choice)
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If the demand for labor is going to outstrip the supply,a(n)_____ manager may hire more workers and encourage current workers to put in extra hours.

(Multiple Choice)
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