Exam 6: Recruiting, Motivating, and Keeping Quality Employees

Discrimination in recruiting,hiring,advancement,and firing is illegal under federal law and prosecuted by the _____.

The amount that an employee is paid is almost always the primary factor in determining whether he or she stays with or leaves a company.

Feedback on an employee's performance gathered from all directions (supervisors,subordinates,coworkers,customers)is called 360-degree feedback.

Working at temporary jobs lets you move around to different companies and gain a variety of skills while getting paid the same as permanent workers and receiving benefits.

Under a _____ policy,you can work fewer than 40 hours a week if you're willing to have your pay and benefits adjusted accordingly.

A _____ is legal only when unionized workers pose a credible threat to an employer's financial viability.

At importer/exporter Imperial Traders,a process called _____ consists of all actions that the organization takes to attract,develop,and retain quality employees.

Grievances are worker's complaints on contract-related matters.

The principle that a reward will motivate only if it's valued by the employee is key to the _____ theory of motivation.

Maria has worked at Starbuck's for a week.Her supervisor is helping her become a "barista." The process she is going though is called _____.

Incentive programs are designed to reward employees for good performance.

The Age Discrimination in Employment Act of 1964 protects individuals who are _____ or older.

Abercrombie & Fitch got in trouble with the EEOC for hiring a disproportionate number of white sales people.

Over the past several decades,the courts have undercut employers' rights under the _____ doctrine.

At least in part,the decline in labor-union density can be attributed to the fact that more women,who are more likely to work part-time,have entered the workforce.

HR managers organize information about a given job by performing a job _____.

According to data collected by Dell,telecommuting (working from home)has reduced profits somewhat.

_____ may be the primary factor in determining whether an employee stays with or leaves a company.

Most people hold _____ positions in the workforce.

The _____ enforces a number of federal employment laws,including the Equal Pay Act.