Exam 6: Recruiting, Motivating, and Keeping Quality Employees

When an employee is treated unfairly on the basis of some characteristic unrelated to ability,_____.

Strategic human resource planning is the process of developing ways to satisfy an organization's human resource needs.

When you start a new job,a good employer will take things slowly and refrain from swamping you with facts about the company.

Because they present its public face,quality _____ are vital to Starbucks' success.

Which of the following statements about unions is false?

A job study not only identifies the tasks,responsibilities,and skills that a job entails,but also specifies the knowledge and abilities needed to perform it.

Typical steps a manager goes through in performance evaluation include all of the following except:

Generally,employees want managers to tell them:

Most organizations do whatever they can to retain qualified employees.Their efforts include all of the following except:

Don left a high-paying,high-status job on Wall Street to run for governor of his state.Which need level would Maslow say Don is striving to fulfill by running for office?

_____ jobs are usually filled from outside a company.

Which of the following is considered an employee benefit?

Jeff Craddock is a plant supervisor for Made Right Wood Products Inc., which makes both standardized and customized signs out of solid wood and wood veneers. Over the past few years, the firm has grown steadily and now employs more than 200 people working two shifts. Keeping employees motivated, however, is a constant challenge for both Craddock and production manager Marie Horowitz. Both try hard to apply motivational techniques that they learned in college, encountered in local workshops, and discovered during the course of on-the-job training. Made Right, it seems, has a higher percentage of single parents and older workers than the industry average, and that fact seems to be one of the problems: More workers ask for time off to do things with their children, and older employees visit a lot of doctors. As elsewhere, tardiness and absenteeism also cut into production efficiency. Craddock and Horowitz are once again rethinking possible approaches to employee motivation. -_____ would probably be the best solution to the problems faced by single parents at Made Right.

Because internal hiring signals an employee that he or she can move up in a company,it's a good policy for motivating current employees.

Employees generally don't want managers to tell them how to improve performance.

Like many organizations,the FBI will use your application as an initial screening tool.

Hiring _____ is not only a strong motivation tool but an inexpensive way to recruit employees.

Your employee manual contains extensive information on your benefits.Which of the following is a benefit required by law?

As an HR director at Blue Sky Clothing Mills in Waynesboro,North Carolina,Greta LaDuke's responsibilities include _____.

Which of the following is not an incentive program based on performance?