Question 1

Do norms governing nonverbal communication differ historically and across societies? Why? Illustrate your answer with examples.

Accepted Answer

Yes, norms governing nonverbal communica

Question 2

What do characters in Suits have in common with ordinary people?

Accepted Answer

A)  great independence of individual attitudes 
B)  unhealthy dependence on each other 
C)  stable and predictable social interaction 
D)  frequency of unpunished transgressions against the law 
A)  great independence of individual attitudes 
B)  unhealthy dependence on each other 
C)  stable and predictable social interaction 
D)  frequency of unpunished transgressions against the law

Question 3

Bryan has the task of organizing the annual barbecue and dance for his company's staff. From an organizational standpoint, what is the main point of his efforts?

Accepted Answer

A)  to allow employees to relax and have fun 
B)  to increase worker productivity and efficiency 
C)  to enable the staff and bosses to become equal 
D)  to decrease feelings of alienation and loneliness at the workplace 
A)  to allow employees to relax and have fun 
B)  to increase worker productivity and efficiency 
C)  to enable the staff and bosses to become equal 
D)  to decrease feelings of alienation and loneliness at the workplace

Question 4

Which of the following theorists is well known for his work on ethnomethodology?

Accepted Answer

A)  Charles Derber 
B)  Erving Goffman 
C)  Harold Garfinkel 
D)  George Herbert Mead 
A)  Charles Derber 
B)  Erving Goffman 
C)  Harold Garfinkel 
D)  George Herbert Mead

Question 5

If the answer is "communication that uses technologies to send and receive messages," what is the question?

Accepted Answer

A)  What is instrumental communication? 
B)  What is expressive communication? 
C)  What is mediated interaction? 
D)  What is a digital divide? 
A)  What is instrumental communication? 
B)  What is expressive communication? 
C)  What is mediated interaction? 
D)  What is a digital divide?

Question 6

Sitting beside Benjamin at the cinema on their third date, Shoshanna feels the overwhelming urge to kiss him but instead waits for him to make the first move. Which of the following is she doing?

Accepted Answer

A)  role-playing 
B)  role-making 
C)  role-denying 
D)  role-developing 
A)  role-playing 
B)  role-making 
C)  role-denying 
D)  role-developing

Question 7

A high level of trust is a routine consequence of a fair and competitive society.

Accepted Answer

A) True 
 B)False

Question 8

Discuss how "feeling rules" have changed across the course of history.

Accepted Answer

Feeling rules, or the societal expectati

Question 9

Why is Jacob likely to be awarded more marks than Melanie for participation in class discussions?

Accepted Answer

A)  Males are more likely to have done the reading. 
B)  Males are more likely to have something interesting to say. 
C)  Males are more likely to speak up and dominate classroom discussions. 
D)  Males are more likely to be able to put concepts together in a meaningful way. 
A)  Males are more likely to have done the reading. 
B)  Males are more likely to have something interesting to say. 
C)  Males are more likely to speak up and dominate classroom discussions. 
D)  Males are more likely to be able to put concepts together in a meaningful way.

Question 10

When police stop people in their cars for "driving while black," what would sociologists argue has happened with the social cue of skin colour?

Accepted Answer

A)  It has become a dangerous stereotype. 
B)  It has become a useful indicator of criminal behaviour. 
C)  It has become a useful tool for people wanting to manage impressions of themselves. 
D)  It has turned into emotional labour for police officers. 
A)  It has become a dangerous stereotype. 
B)  It has become a useful indicator of criminal behaviour. 
C)  It has become a useful tool for people wanting to manage impressions of themselves. 
D)  It has turned into emotional labour for police officers.

Question 11

How does emotion management work?

Accepted Answer

A)  People create a less volatile character in their minds and then play the role of that character. 
B)  People obey conventional "feeling rules" about what is appropriate in a given situation. 
C)  People bring their back-stage behaviour to the front stage. 
D)  People rationally select a non-emotional response. 
A)  People create a less volatile character in their minds and then play the role of that character. 
B)  People obey conventional "feeling rules" about what is appropriate in a given situation. 
C)  People bring their back-stage behaviour to the front stage. 
D)  People rationally select a non-emotional response.

Question 12

According to the textbook, how do medical doctors learn to act like doctors?

Accepted Answer

A)  through dramaturgical approach 
B)  through emotion management 
C)  through role distancing 
D)  through impression management 
A)  through dramaturgical approach 
B)  through emotion management 
C)  through role distancing 
D)  through impression management

Question 13

Ethnomethodologists focus on the understandings that precede interaction and which are usually unstated.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following modes of interaction is characterized by a medium level of inequality?

Accepted Answer

A)  domination 
B)  competition 
C)  cooperation 
D)  altruism 
A)  domination 
B)  competition 
C)  cooperation 
D)  altruism

Question 15

Every time Rachel gets together with Mike for coffee, he talks only about himself and ignores any attempts she makes to talk about her own situation. What is likely to happen to this pair of friends?

Accepted Answer

A)  They will continue being friends because Rachel will ignore her need for attention. 
B)  They will continue being friends because Mike will realize that he is being unfair. 
C)  They will cease being friends because Rachel's need for attention continues to be unmet. 
D)  They will cease being friends because Mike will need a new audience to give him the attention he craves. 
A)  They will continue being friends because Rachel will ignore her need for attention. 
B)  They will continue being friends because Mike will realize that he is being unfair. 
C)  They will cease being friends because Rachel's need for attention continues to be unmet. 
D)  They will cease being friends because Mike will need a new audience to give him the attention he craves.

Question 16

Which of the following elicited a lot of confusion between visiting North Americans and their educated Japanese hosts because the Japanese considered it rude to say the word?

Accepted Answer

A)  yes 
B)  no 
C)  always 
D)  never 
A)  yes 
B)  no 
C)  always 
D)  never

Question 17

Which of the following is critical to behaving in an altruistic or heroic manner?

Accepted Answer

A)  empathy 
B)  self-reflection 
C)  a high level of emotional intelligence 
D)  a desire to change the world 
A)  empathy 
B)  self-reflection 
C)  a high level of emotional intelligence 
D)  a desire to change the world

Question 18

In a "backstage" setting, people are able to completely drop their role playing and ignore impression management.

Accepted Answer

A) True 
 B)False

Question 19

According to the textbook, what connects statuses within an organization?

Accepted Answer

A)  roles 
B)  norms 
C)  social space 
D)  social values 
A)  roles 
B)  norms 
C)  social space 
D)  social values

Question 20

Status cues provide visual indicators of a person's social position.

Accepted Answer

A) True 
 B)False

Exam 5: Social Interaction

Do norms governing nonverbal communication differ historically and across societies? Why? Illustrate your answer with examples.

What do characters in Suits have in common with ordinary people?

Bryan has the task of organizing the annual barbecue and dance for his company's staff. From an organizational standpoint, what is the main point of his efforts?

Which of the following theorists is well known for his work on ethnomethodology?

If the answer is "communication that uses technologies to send and receive messages," what is the question?

Sitting beside Benjamin at the cinema on their third date, Shoshanna feels the overwhelming urge to kiss him but instead waits for him to make the first move. Which of the following is she doing?

A high level of trust is a routine consequence of a fair and competitive society.

Discuss how "feeling rules" have changed across the course of history.

Why is Jacob likely to be awarded more marks than Melanie for participation in class discussions?

When police stop people in their cars for "driving while black," what would sociologists argue has happened with the social cue of skin colour?

How does emotion management work?

According to the textbook, how do medical doctors learn to act like doctors?

Ethnomethodologists focus on the understandings that precede interaction and which are usually unstated.

Which of the following modes of interaction is characterized by a medium level of inequality?

Every time Rachel gets together with Mike for coffee, he talks only about himself and ignores any attempts she makes to talk about her own situation. What is likely to happen to this pair of friends?

Which of the following elicited a lot of confusion between visiting North Americans and their educated Japanese hosts because the Japanese considered it rude to say the word?

Which of the following is critical to behaving in an altruistic or heroic manner?

In a "backstage" setting, people are able to completely drop their role playing and ignore impression management.

According to the textbook, what connects statuses within an organization?

Status cues provide visual indicators of a person's social position.

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