Question 1

Role distancing creates the impression that we are seriously committed to a given role.

Accepted Answer

A) True 
 B)False

Question 2

Which theory focuses on competition for valued resources as a means for structuring social interactions?

Accepted Answer

A)  symbolic interactionism 
B)  ethnomethodology 
C)  conflict theory 
D)  feminism 
A)  symbolic interactionism 
B)  ethnomethodology 
C)  conflict theory 
D)  feminism

Question 3

Breaching experiments aim to gather information about extraordinary events and situations.

Accepted Answer

A) True 
 B)False

Question 4

Why is the "class clown" most likely to be a boy?

Accepted Answer

A)  Males are socialized to act as buffoons for others' amusement. 
B)  Males are more difficult for teachers to control effectively. 
C)  Males have higher status and therefore get more laughs. 
D)  Males are funnier than females. 
A)  Males are socialized to act as buffoons for others' amusement. 
B)  Males are more difficult for teachers to control effectively. 
C)  Males have higher status and therefore get more laughs. 
D)  Males are funnier than females.

Question 5

Role strain occurs when incompatible role demands are placed on a person in a single status.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following would form a map of social space, as discussed in the textbook?

Accepted Answer

A)  norms, laws, and beliefs 
B)  resources, roles, and locations 
C)  roles, statuses, and norms 
D)  resources, statuses, and norms 
A)  norms, laws, and beliefs 
B)  resources, roles, and locations 
C)  roles, statuses, and norms 
D)  resources, statuses, and norms

Question 7

Instrumental communication involves sending messages that are ends in themselves.

Accepted Answer

A) True 
 B)False

Question 8

Sarita works as a clerk in a dental office. Her employer expects her to persuade patients to accept inconvenient appointment times, while giving them an impression that they are her first priority. What is Sarita likely to experience?

Accepted Answer

A)  role strain 
B)  role distancing 
C)  role conflict 
D)  role performance 
A)  role strain 
B)  role distancing 
C)  role conflict 
D)  role performance

Question 9

Which of the following best describes the consequences of the consistent requirement for emotion labour for employees?

Accepted Answer

A)  structural strain 
B)  role conflict 
C)  commodification 
D)  alienation 
A)  structural strain 
B)  role conflict 
C)  commodification 
D)  alienation

Question 10

Did people in pre-industrial societies perform emotion management and emotion labour? Explain your answer.

Accepted Answer

Yes, people in pre-industrial societies

Question 11

Why are humans better language translators than computers?

Accepted Answer

A)  because meaning is context dependent 
B)  because humans understand more words than do computers 
C)  because computers are only as knowledgeable as the humans who input data into them 
D)  because humans translate language through emotions while computers cannot 
A)  because meaning is context dependent 
B)  because humans understand more words than do computers 
C)  because computers are only as knowledgeable as the humans who input data into them 
D)  because humans translate language through emotions while computers cannot

Question 12

According to the textbook, which of the following people is likely to be the one who interrupts more in a conversation?

Accepted Answer

A)  Alice, a 20-year-old woman, in conversation with Robert, a 30-year-old man 
B)  Robert, a 30-year-old man, in conversation with Alice, a 20-year-old woman 
C)  a child, in conversation with an adult 
D)  an adult, in conversation with a child 
A)  Alice, a 20-year-old woman, in conversation with Robert, a 30-year-old man 
B)  Robert, a 30-year-old man, in conversation with Alice, a 20-year-old woman 
C)  a child, in conversation with an adult 
D)  an adult, in conversation with a child

Question 13

What is the purpose of emotion labour done by flight attendants and nurses?

Accepted Answer

A)  to make employees happy 
B)  to make customers happy 
C)  to control aggression among managers 
D)  to control aggression among owners 
A)  to make employees happy 
B)  to make customers happy 
C)  to control aggression among managers 
D)  to control aggression among owners

Question 14

Why is Natasha likely better than Brian is at doing a job that involves emotion labour?

Accepted Answer

A)  because women are more emotional than men 
B)  because men are more emotional than women 
C)  because women are better socialized for it 
D)  because women do not mind doing lower-paid work 
A)  because women are more emotional than men 
B)  because men are more emotional than women 
C)  because women are better socialized for it 
D)  because women do not mind doing lower-paid work

Question 15

What do we call the ability to actualize one's own will even in the face of resistance?

Accepted Answer

A)  authority 
B)  power 
C)  rational choice 
D)  competition 
A)  authority 
B)  power 
C)  rational choice 
D)  competition

Question 16

Sociological theory of emotions was initially developed by generalizing from the behaviour of which demographic category?

Accepted Answer

A)  children 
B)  the elderly 
C)  women 
D)  men 
A)  children 
B)  the elderly 
C)  women 
D)  men

Question 17

Pat is annoyed with those who stand on the left, rather than the right, side on escalators in shopping malls. Sam is not. How does Sam define the social context of a shopping mall?

Accepted Answer

A)  as tight 
B)  as loose 
C)  as productive 
D)  as symbolic 
A)  as tight 
B)  as loose 
C)  as productive 
D)  as symbolic

Question 18

Carrie-Lee is embarrassed when her friends from university see her working as a Walmart greeter, so she explains to them that she is only doing it in order to find out firsthand how the company treats its employees. What is Carrie-Lee engaged in when she justifies her actions to her friends?

Accepted Answer

A)  role conflict 
B)  role separation 
C)  role distancing 
D)  role strain 
A)  role conflict 
B)  role separation 
C)  role distancing 
D)  role strain

Question 19

What is the job of the ethnomethodologist?

Accepted Answer

A)  to study social stratification 
B)  to study how people construct reality 
C)  to study the ways in which people make sense of the social world, particularly of hierarchical interactions 
D)  to study how people use preexisting, often unconscious, norms to smooth their everyday interactions 
A)  to study social stratification 
B)  to study how people construct reality 
C)  to study the ways in which people make sense of the social world, particularly of hierarchical interactions 
D)  to study how people use preexisting, often unconscious, norms to smooth their everyday interactions

Question 20

Which sociologist is most likely to agree with Shakespeare's line, "All the world's a stage, and all the men and women merely players"?

Accepted Answer

A)  George Herbert Mead 
B)  Erving Goffman 
C)  Arlie Hochschild 
D)  Harold Garfinkel 
A)  George Herbert Mead 
B)  Erving Goffman 
C)  Arlie Hochschild 
D)  Harold Garfinkel

Exam 5: Social Interaction

Role distancing creates the impression that we are seriously committed to a given role.

Which theory focuses on competition for valued resources as a means for structuring social interactions?

Breaching experiments aim to gather information about extraordinary events and situations.

Why is the "class clown" most likely to be a boy?

Role strain occurs when incompatible role demands are placed on a person in a single status.

Which of the following would form a map of social space, as discussed in the textbook?

Instrumental communication involves sending messages that are ends in themselves.

Sarita works as a clerk in a dental office. Her employer expects her to persuade patients to accept inconvenient appointment times, while giving them an impression that they are her first priority. What is Sarita likely to experience?

Which of the following best describes the consequences of the consistent requirement for emotion labour for employees?

Did people in pre-industrial societies perform emotion management and emotion labour? Explain your answer.

Why are humans better language translators than computers?

According to the textbook, which of the following people is likely to be the one who interrupts more in a conversation?

What is the purpose of emotion labour done by flight attendants and nurses?

Why is Natasha likely better than Brian is at doing a job that involves emotion labour?

What do we call the ability to actualize one's own will even in the face of resistance?

Sociological theory of emotions was initially developed by generalizing from the behaviour of which demographic category?

Pat is annoyed with those who stand on the left, rather than the right, side on escalators in shopping malls. Sam is not. How does Sam define the social context of a shopping mall?

Carrie-Lee is embarrassed when her friends from university see her working as a Walmart greeter, so she explains to them that she is only doing it in order to find out firsthand how the company treats its employees. What is Carrie-Lee engaged in when she justifies her actions to her friends?

What is the job of the ethnomethodologist?

Which sociologist is most likely to agree with Shakespeare's line, "All the world's a stage, and all the men and women merely players"?

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