Exam 7: Management and Leadership

Which of the following activities is part of the planning function of management?

The question of how to implement change within an organization is the responsibility of the firm's CEO.

A long time employee of Brightside Electrical, Braden, has been promoted to foreman. In his new position, Braden will rely on

Identify and define the four key functions of management.

A key to effective leadership is the ability to

Phillip is a manager for Connect Cable. Most of his day is spent scheduling the specific service calls that each employee performs, verifying job completion, and evaluating employee performance on each call. These responsibilities suggest that Phillip is a middle manager.

Will is a manager for a major manufacturing corporation. He strives to maintain a free-rein approach to leadership in most situations. However, the company recently lost a major contract that it needs to continue the current level of operation. Management needs to take quick action to adjust, including slashing expenses. Under these conditions, Will should maintain his free-rein style of leadership.

When a firm makes use of SWOT analysis, one of its objectives is to

Despite all of the changes in the business environment, the basic way a manager performs his or her job has remained remarkably constant.

Briana is an office manager and consistently has to tell her employees what to do, watch over their tasks, and reprimand those who don't listen to her orders. Briana is a modern manager.

Aleah is a first-line manager at her company. At this level of management, she will use human relations and conceptual skills as well as technical skills.

Kobe is part of a group of managers at Earthbound Engineering examining whether the company should offer some significant new services that would increase business by appealing to a different group of potential clients. Kobe's group is involved with

Winston is quick and decisive. He makes most decisions by himself, issues orders, and expects his subordinates to follow them without question. Winston's behavior is an example of the free-rein style of leadership.

The focus of knowledge management is to make sure top managers have all of the information they need to run the company.

A CEO is often the president of the firm and is responsible for developing the strategic plans.

A comparison of leadership and management suggests that leadership is about creating a vision, while management is about carrying out that vision.

One difference between managers and leaders is that managers strive to achieve stability while leaders embrace change.

Which of the following is a clear performance standard?

Bethany was recently promoted to first-line manager. Her company is very traditional in its approach to management. In her position, Bethany probably spends a lot of time giving employees detailed and specific instructions.

The traits that characterize participative leaders include flexibility, good listening skills, and empathy.