Exam 7: Management and Leadership

The SWOT analysis helps firms identify competitive threats and market opportunities.

A mission statement outlines the fundamental purposes of an organization.

The experience gained by first-line managers as they perform their jobs enables them to acquire all the skills they will need when promoted to higher levels of management.

Leadership is the management function of checking to determine whether or not an organization is progressing toward its objectives, and taking corrective action if it is not.

________ involves creating a vision for others to follow, establishing corporate values and ethics, and transforming the way an organization does business so that it is more effective and efficient.

Continuous planning is not necessary, because plans that worked well in the past are likely to continue to work well in the future.

Which of the following goals best describes today's view of the organizing function? Organizing today focuses on

In the control process, performance standards should be stated in general terms in order to give management as much flexibility as possible.

When managers determine that an organization is not making sufficient progress toward achieving its goals and objectives and they develop corrective measures, they are involved in

Susan is part of the top management team at Nimbus Rain Gear, a company that produces umbrellas, raincoats, hats, and all-weather shoes. As a member of top management, Susan is more likely to be involved in strategic planning than in tactical planning.

In order to ensure effective implementation, managers should make only one set of plans and carefully follow them to ensure that the organization's objectives are achieved.

The first step in the rational decision-making model is to identify alternative solutions.

Research on leadership supports the idea that the best leadership style depends on several factors, including the people being led and the situation.

A vision gives the organization a sense of purpose and a set of values that unite employees toward a common destiny.

People who are good leaders also are almost always good managers.

The autocratic style of leadership can be very effective in emergency situations.

________ is the management function that involves allocating resources, assigning tasks, and establishing procedures for accomplishing the organizational objectives.

Organizing involves developing a structure or framework that relates all workers, tasks, and resources to each other.

After assessing the results from a recent customer survey, top managers at Gibraltar Corporation are convinced their firm is doing a poor job of responding quickly to customer needs. This has the managers very worried. Empowerment might be an approach that would help Gibraltar improve its responsiveness.

Describe the three basic types of management skills, and relate these skills to the tasks performed by different levels of management.