Exam 7: Management and Leadership

One trend of the leading management function is to empower employees, giving them as much freedom as possible to become self-directed and self-motivated.

Today's progressive managers

Managers must earn the trust of their employees.

Due to the fact that employees today often know much more about technology and the technical aspects of their jobs than their managers do, progressive managers emphasize teamwork and cooperation as a strategy for getting work done.

Strategic planning determines the major goals of the organization.

A leader's most important job may be to transform the way the company does business so that it's more effective and efficient.

________ planning prepares alternative courses of action that may be used if the primary plans are not achieving objectives.

Employees often work with managers to develop a(n) ________ that outlines the fundamental purposes of their organization.

The visual illustration of the relationships among the people within an organization that shows who is accountable for the work and who reports to whom is called a Gantt Chart.

Financing is one of the four key functions of management.

Last year, Game Guys, Inc., had its most successful rollout of one of its first person games in the company's history. The CEO announced sales and profits had far exceeded company projections. He attributed the success to a flexible plan, which included good design, accurate product testing, and innovative marketing and sales tactics. In order to have good recall of the procedures that were put in place for this successful introduction, he has charged a team of managers to develop a(n) ________ system, so the company can avoid "reinventing the wheel." For future introductions, he wants to be able to recall what worked and what didn't work.

Perfect Fit Athletics, a popular maker of men's and women's athletic wear, has just reported a record profit. This proves that the firm is successfully achieving its goals.

________ planning is a part of contingency planning that is used to deal with sudden and unexpected changes in the business environment.

Autocratic leadership is likely to be effective when

Operational planning looks at the organization as a whole, while strategic planning focuses on specific departmental actions.

The last step in the rational decision-making model is to determine whether the decision was a good one and follow up.

The management function that involves guiding, training, and motivating others to work toward the achievement of an organization's goals is called leading.

Amazon customers often find it helpful to read reviews for products they're considering purchasing. After ultimately making the purchase, the customer can go to Amazon and post his or her opinion of the recently purchased product. This strategy not only assists other customers with their decision making, it helps Amazon assess the products it sells. Which of the following statements attests to the value of this service?

Supervisory managers usually work more with ideas than with people.

Brainstorming is coming up with as many solutions as possible in a short period of time with a focus toward not censoring anyone's ideas.