Question 1

A culture where people tend to express themselves directly and explicitly is a(n)______ culture.

Accepted Answer

A)  low-context 
B)  high-context 
C)  indulgent 
D)  low-restraint 
E)  polychronic 
A)  low-context 
B)  high-context 
C)  indulgent 
D)  low-restraint 
E)  polychronic

Question 2

Which of the following statements about social hierarchy is true?

Accepted Answer

A)  Social classes exist in all cultures,but have little impact on how intimately people are addressed. 
B)  People from cultures that stress equality are likely to be offended by questions about class status. 
C)  People from cultures with strict social classes are quick to use first names. 
D)  A person from a culture that stresses equality is most likely to ask questions determining a person's class status. 
E)  Class status has little to no impact on how people address each other. 
A)  Social classes exist in all cultures,but have little impact on how intimately people are addressed. 
B)  People from cultures that stress equality are likely to be offended by questions about class status. 
C)  People from cultures with strict social classes are quick to use first names. 
D)  A person from a culture that stresses equality is most likely to ask questions determining a person's class status. 
E)  Class status has little to no impact on how people address each other.

Question 3

The Protestant work ethic is the belief that

Accepted Answer

A)  planning work in advance is folly because all outcomes belong to God. 
B)  true work involves one's hands,not one's mind. 
C)  pleasure should be taken when and where it can be found. 
D)  if hard work is put ahead of pleasure,success will follow. 
E)  emphasis should be placed on respecting tradition and saving face in social situations. 
A)  planning work in advance is folly because all outcomes belong to God. 
B)  true work involves one's hands,not one's mind. 
C)  pleasure should be taken when and where it can be found. 
D)  if hard work is put ahead of pleasure,success will follow. 
E)  emphasis should be placed on respecting tradition and saving face in social situations.

Question 4

Which of the following statements about space and culture is true?

Accepted Answer

A)  Attitudes toward space tend to be the same in all cultures. 
B)  People from cultures that view space as belonging to everyone tend to stand in line and wait their turn. 
C)  In some cultures,keeping two feet of distance from the person with whom you are speaking is considered impolite. 
D)  Cultures that place emphasis on personal space tend to be polychronic cultures. 
E)  People from cultures that view space as belonging to individuals tend to stand closer together than people from cultures that see space as belonging to all. 
A)  Attitudes toward space tend to be the same in all cultures. 
B)  People from cultures that view space as belonging to everyone tend to stand in line and wait their turn. 
C)  In some cultures,keeping two feet of distance from the person with whom you are speaking is considered impolite. 
D)  Cultures that place emphasis on personal space tend to be polychronic cultures. 
E)  People from cultures that view space as belonging to individuals tend to stand closer together than people from cultures that see space as belonging to all.

Question 5

Which of the following is an example of a stereotype?

Accepted Answer

A)  Zoe must like spicy food because she is Cuban. 
B)  Lillian Stark is English,and she prefers that people whom she does not know well call her Ms.Stark. 
C)  Akiko is Japanese and bows when greeting someone. 
D)  Roberto,a Brazilian,is often late to meetings and likes to chat before getting down to business. 
E)  James,an American,dislikes even moderate public displays of affection. 
A)  Zoe must like spicy food because she is Cuban. 
B)  Lillian Stark is English,and she prefers that people whom she does not know well call her Ms.Stark. 
C)  Akiko is Japanese and bows when greeting someone. 
D)  Roberto,a Brazilian,is often late to meetings and likes to chat before getting down to business. 
E)  James,an American,dislikes even moderate public displays of affection.

Question 6

Rosita has a meeting scheduled for 2:00 p.m.today,but she already knows she won't be there until at least 2:15.However,this doesn't bother her.In her mind,she'll get there when she get's there.Furthermore,she knows that the client she's meeting with will also show up late.No one will feel impatient or rushed just because they are not starting on time.Rosita and her client most likely belong to a ______ culture.

Accepted Answer

A)  polychronic 
B)  monochronic 
C)  long-term oriented 
D)  short-term oriented 
E)  collectivist 
A)  polychronic 
B)  monochronic 
C)  long-term oriented 
D)  short-term oriented 
E)  collectivist

Question 7

Provide examples of two different situations where international business communications would most likely be conducted in English.

Accepted Answer

Examples will vary.Possible an

Question 8

Describe the back translating process.

Accepted Answer

Answers should explain the back translat

Question 9

Which of the following statements about factors that affect culture is true?

Accepted Answer

A)  The climate of a country can impact the habits and values of that country's culture. 
B)  A country with changing borders tends to be more insular than a country with fixed borders,such as those created by mountains or oceans. 
C)  Religion no longer has much bearing on a country's culture. 
D)  Business people from different cultures almost never share the same goals. 
E)  While countries that have undergone relatively recent changes in leadership are affected by their history,more peaceful countries are not. 
A)  The climate of a country can impact the habits and values of that country's culture. 
B)  A country with changing borders tends to be more insular than a country with fixed borders,such as those created by mountains or oceans. 
C)  Religion no longer has much bearing on a country's culture. 
D)  Business people from different cultures almost never share the same goals. 
E)  While countries that have undergone relatively recent changes in leadership are affected by their history,more peaceful countries are not.

Question 10

Barron and Gyeong want to convince Amaro that his tools supply store should buy their company's brand of ratchets.When they all meet,instead of beginning their sales pitch,Barran asks Amaro if he caught the local soccer team's most recent match.This leads to a discussion of the team's season and then to talk about Gyeong's son,who plays soccer for the nearby university.Eventually,after they have each talked about their families,Barron and Gyeong bring the conversation around to their product.This meeting would most likely happen in a ______ culture.

Accepted Answer

A)  masculine 
B)  monochronic 
C)  polychronic 
D)  restraint 
E)  feminine 
A)  masculine 
B)  monochronic 
C)  polychronic 
D)  restraint 
E)  feminine

Question 11

Identify and give a brief example of three major factors that influence a country's culture.

Accepted Answer

Answers should identify geography,histor

Question 12

Which of the followings statements about language and international business is true?

Accepted Answer

A)  When executives have no common language,they are likely to use English. 
B)  English is the primary business language of the Americas,while German is the primary business language of Europe. 
C)  English is so prevalent in international business that an executive from Cuba and an executive from Peru would use it to communicate with each other. 
D)  Because English is the main language of international business,non-native English speakers have no problems understanding it. 
E)  English is only used to conduct business when a Canadian,American,or English company is involved. 
A)  When executives have no common language,they are likely to use English. 
B)  English is the primary business language of the Americas,while German is the primary business language of Europe. 
C)  English is so prevalent in international business that an executive from Cuba and an executive from Peru would use it to communicate with each other. 
D)  Because English is the main language of international business,non-native English speakers have no problems understanding it. 
E)  English is only used to conduct business when a Canadian,American,or English company is involved.

Question 13

Which of the following statements about language is true?

Accepted Answer

A)  Words in languages other than English typically only have one meaning. 
B)  All languages contain equivalent language components,such as verbs and conjunctions. 
C)  A word in one language may have no corresponding word in another. 
D)  Precise translation is typically an easy matter. 
E)  Words like yes mean the same thing in every culture. 
A)  Words in languages other than English typically only have one meaning. 
B)  All languages contain equivalent language components,such as verbs and conjunctions. 
C)  A word in one language may have no corresponding word in another. 
D)  Precise translation is typically an easy matter. 
E)  Words like yes mean the same thing in every culture.

Question 14

Which of the following is true of two-word verbs?

Accepted Answer

A)  They should never be used when speaking to nonnative speakers. 
B)  Nonnative speakers may not understand many of them. 
C)  Two-word verbs are covered extensively in language textbooks. 
D)  Nonnative English speakers are rarely confused by two-word verbs. 
E)  The use of two-word verbs is generally unavoidable as they lack suitable substitutions. 
A)  They should never be used when speaking to nonnative speakers. 
B)  Nonnative speakers may not understand many of them. 
C)  Two-word verbs are covered extensively in language textbooks. 
D)  Nonnative English speakers are rarely confused by two-word verbs. 
E)  The use of two-word verbs is generally unavoidable as they lack suitable substitutions.

Question 15

When communicating with a nonnative English speaker,it is best to err on the side of simplicity to increase the likelihood of clear communication.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is an example of a two-word verb?

Accepted Answer

A)  international communication 
B)  close tightly 
C)  calm down 
D)  crawl under 
E)  negotiate quickly 
A)  international communication 
B)  close tightly 
C)  calm down 
D)  crawl under 
E)  negotiate quickly

Question 17

Cross-cultural business communication skills are only necessary for employees of companies that do business internationally.

Accepted Answer

A) True 
 B)False

Question 18

Tamiko and her friends all have social media accounts that they use to talk to each other.However,they rarely add people that they don't know very well to their friends lists,and they almost never comment on posts made by companies or celebrities because they don't want to overstep their authority.Tamiko and her friends are likely members of a

Accepted Answer

A)  culture with a high power distance. 
B)  culture with a low power distance. 
C)  high-context culture. 
D)  low-context culture. 
E)  culture that views space as belonging to the individual. 
A)  culture with a high power distance. 
B)  culture with a low power distance. 
C)  high-context culture. 
D)  low-context culture. 
E)  culture that views space as belonging to the individual.

Question 19

Check in does not mean the same thing as the words check and in do on their own.Check in is an example of

Accepted Answer

A)  a two-word verb. 
B)  an equivalency term. 
C)  an idiom. 
D)  a colloquialism. 
E)  jargon. 
A)  a two-word verb. 
B)  an equivalency term. 
C)  an idiom. 
D)  a colloquialism. 
E)  jargon.

Question 20

Our dominant culture has little impact on who we are and how we think.

Accepted Answer

A) True 
 B)False

A culture where people tend to express themselves directly and explicitly is a(n)______ culture.

Which of the following statements about social hierarchy is true?

The Protestant work ethic is the belief that

Which of the following statements about space and culture is true?

Which of the following is an example of a stereotype?

Provide examples of two different situations where international business communications would most likely be conducted in English.

Describe the back translating process.

Which of the following statements about factors that affect culture is true?

Identify and give a brief example of three major factors that influence a country's culture.

Which of the followings statements about language and international business is true?

Which of the following statements about language is true?

Which of the following is true of two-word verbs?

When communicating with a nonnative English speaker,it is best to err on the side of simplicity to increase the likelihood of clear communication.

Which of the following is an example of a two-word verb?

Cross-cultural business communication skills are only necessary for employees of companies that do business internationally.

Check in does not mean the same thing as the words check and in do on their own.Check in is an example of

Our dominant culture has little impact on who we are and how we think.

Communicating in the Workplace

Writing Effectively for Your Audience, Purpose, and Medium

Designing Documents With Visual Appeal

Communicating With Visuals

Crafting Effective Sentences and Paragraphs

Building Positive Relationships Through Communication

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages and Proposals

Researching Writing Reports

Creating the Right Type of Report

Delivering Business Presentations and Speeches

Putting Interpersonal Communication Skills to Work in Conversations and Meetings

Communicating in the Job Search

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Exam 7: Communicating Across Cultures

A culture where people tend to express themselves directly and explicitly is a(n)______ culture.

Which of the following statements about social hierarchy is true?

The Protestant work ethic is the belief that

Which of the following statements about space and culture is true?

Which of the following is an example of a stereotype?

Provide examples of two different situations where international business communications would most likely be conducted in English.

Describe the back translating process.

Which of the following statements about factors that affect culture is true?

Identify and give a brief example of three major factors that influence a country's culture.

Which of the followings statements about language and international business is true?

Which of the following statements about language is true?

Which of the following is true of two-word verbs?

When communicating with a nonnative English speaker,it is best to err on the side of simplicity to increase the likelihood of clear communication.

Which of the following is an example of a two-word verb?

Cross-cultural business communication skills are only necessary for employees of companies that do business internationally.

Check in does not mean the same thing as the words check and in do on their own.Check in is an example of

Our dominant culture has little impact on who we are and how we think.

Communicating in the Workplace

Writing Effectively for Your Audience, Purpose, and Medium

Designing Documents With Visual Appeal

Communicating With Visuals

Crafting Effective Sentences and Paragraphs

Building Positive Relationships Through Communication

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages and Proposals

Researching Writing Reports

Creating the Right Type of Report

Delivering Business Presentations and Speeches

Putting Interpersonal Communication Skills to Work in Conversations and Meetings

Communicating in the Job Search

Filters