Question 1

Which of the following is the best example of how to seek action in a solicited cover message written to a company located in your current city?

Accepted Answer

A)  I would be very interested in filling this position. 
B)  Please feel free to contact my references. 
C)  Would it be possible to schedule an interview to discuss the position and my qualifications in person? 
D)  Please give me a call at 727-555-0113 so that we may discuss compensation. 
E)  I appreciate your taking the time to review this message. 
A)  I would be very interested in filling this position. 
B)  Please feel free to contact my references. 
C)  Would it be possible to schedule an interview to discuss the position and my qualifications in person? 
D)  Please give me a call at 727-555-0113 so that we may discuss compensation. 
E)  I appreciate your taking the time to review this message. C

Question 2

Gina has learned of a job opening for which she is qualified through an acquaintance who works at the hiring company.Which of the following is the best way for Gina to begin her cover letter?

Accepted Answer

A)  At the suggestion of Mr.Lloyd Davis of your staff,I am sending the following summary of my qualifications for work as your bookkeeper. 
B)  I've always wanted to work for this company,so I'm writing to apply for the position of bookkeeper. 
C)  I would like to work as your bookkeeper.I have sufficient experience in the field,and I'm an efficient worker. 
D)  Since I have the necessary qualifications and experience for the job,I would like to work as the bookkeeper for your company. 
E)  I would like to apply for a position as a bookkeeper with your company; 
A)  At the suggestion of Mr.Lloyd Davis of your staff,I am sending the following summary of my qualifications for work as your bookkeeper. 
B)  I've always wanted to work for this company,so I'm writing to apply for the position of bookkeeper. 
C)  I would like to work as your bookkeeper.I have sufficient experience in the field,and I'm an efficient worker. 
D)  Since I have the necessary qualifications and experience for the job,I would like to work as the bookkeeper for your company. 
E)  I would like to apply for a position as a bookkeeper with your company; A

Question 3

A functional or skills layout approach to organizing information in a résumé is particularly good for those who have progressed in an orderly and timely fashion through school and work.

Accepted Answer

A) True 
 B)False  False

Question 4

The projected job market is an internal factor that needs to be considered when identifying an appropriate job.

Accepted Answer

A) True 
 B)False

Question 5

When creating the heading,your name should be larger and bolder than the rest of the document.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following statements about cover messages is true?

Accepted Answer

A)  They should be audience-centered. 
B)  They should focus on what the employer can do for you. 
C)  They should begin by requesting an action such as an interview. 
D)  They should be provided only when there is an actual job opening. 
E)  They should be included only at the employer's request. 
A)  They should be audience-centered. 
B)  They should focus on what the employer can do for you. 
C)  They should begin by requesting an action such as an interview. 
D)  They should be provided only when there is an actual job opening. 
E)  They should be included only at the employer's request.

Question 7

Which of the following should you avoid when preparing for or attending an interview?

Accepted Answer

A)  investigating the company 
B)  making a good appearance 
C)  giving long,detailed answers to all questions 
D)  practicing common interview questions 
E)  asking questions of the interviewer 
A)  investigating the company 
B)  making a good appearance 
C)  giving long,detailed answers to all questions 
D)  practicing common interview questions 
E)  asking questions of the interviewer

Question 8

In the context of writing a cover message,which of the following sentences is the best way to present your work experience?

Accepted Answer

A)  I held a position as sales manager for three years. 
B)  As a sales manager for three years,I supervised the work of 12 representatives covering a four-state area. 
C)  You will be pleased to know that I held the title of sales manager for three years. 
D)  I have three years of experience as a sales manager during which I fulfilled various other duties. 
E)  From 2003-2006,over a period of three years,I was employed as a sales manager by the same employer. 
A)  I held a position as sales manager for three years. 
B)  As a sales manager for three years,I supervised the work of 12 representatives covering a four-state area. 
C)  You will be pleased to know that I held the title of sales manager for three years. 
D)  I have three years of experience as a sales manager during which I fulfilled various other duties. 
E)  From 2003-2006,over a period of three years,I was employed as a sales manager by the same employer.

Question 9

To plan your résumé,you will need to analyze your goals,purpose,and audience.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements about thank-you messages is true?

Accepted Answer

A)  They should be sent if you have not heard anything a week after the interview. 
B)  They are a common courtesy,but they have no impact on your ability to get a job. 
C)  They should be long enough to discuss the interview in detail. 
D)  They should end with a goodwill note,such as a hopeful look to the next step in the negotiation process. 
E)  They should always be sent through mail. 
A)  They should be sent if you have not heard anything a week after the interview. 
B)  They are a common courtesy,but they have no impact on your ability to get a job. 
C)  They should be long enough to discuss the interview in detail. 
D)  They should end with a goodwill note,such as a hopeful look to the next step in the negotiation process. 
E)  They should always be sent through mail.

Question 11

Authorities who favor the inclusion of a statement of objective in a résumé reason that it

Accepted Answer

A)  helps increase the overall length of the résumé and gives it a more professional look. 
B)  provides a concise summary of the skills and qualifications of the candidate. 
C)  includes information that is not suggested by the remainder of the résumé. 
D)  helps a recruiter see quickly where an applicant might fit into a company. 
E)  limits the applicant to a single position and eliminates consideration for other jobs that may be available. 
A)  helps increase the overall length of the résumé and gives it a more professional look. 
B)  provides a concise summary of the skills and qualifications of the candidate. 
C)  includes information that is not suggested by the remainder of the résumé. 
D)  helps a recruiter see quickly where an applicant might fit into a company. 
E)  limits the applicant to a single position and eliminates consideration for other jobs that may be available.

Question 12

Which of the following is the best opening for an invited or solicited message?

Accepted Answer

A)  My training in child psychology and experience in elementary education qualify me for the youth counselor position listed on your company's website. 
B)  I have attached a résumé along with this letter that extensively covers my education and work experience,and I am sure they will make me eligible for one of the positions in the firm. 
C)  I would like to apply for an internship at your firm.I have strong academic credentials and references.I would like to point out that I am so keen to work for your company that I am willing to do an unpaid internship in an area of my interest. 
D)  I have attached a résumé for a possible job offer from your company. 
E)  I can assure you that I am well suited to work for your company because of my experience,education,and personal qualities. 
A)  My training in child psychology and experience in elementary education qualify me for the youth counselor position listed on your company's website. 
B)  I have attached a résumé along with this letter that extensively covers my education and work experience,and I am sure they will make me eligible for one of the positions in the firm. 
C)  I would like to apply for an internship at your firm.I have strong academic credentials and references.I would like to point out that I am so keen to work for your company that I am willing to do an unpaid internship in an area of my interest. 
D)  I have attached a résumé for a possible job offer from your company. 
E)  I can assure you that I am well suited to work for your company because of my experience,education,and personal qualities.

Question 13

Which of the following is true about a resignation letter?

Accepted Answer

A)  A resignation can be offered only in one form,either written or oral. 
B)  A resignation letter should point out the company's faults. 
C)  You should justify your resignation by citing negative past working experiences. 
D)  A resignation letter should not be written in the direct order. 
E)  The indirect order is usually the best strategy for writing a resignation letter. 
A)  A resignation can be offered only in one form,either written or oral. 
B)  A resignation letter should point out the company's faults. 
C)  You should justify your resignation by citing negative past working experiences. 
D)  A resignation letter should not be written in the direct order. 
E)  The indirect order is usually the best strategy for writing a resignation letter.

Question 14

The reverse chronological organizational layout for organizing the information in your résumé presents your education and work experience from the oldest to the most recent.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is true of employment agencies?

Accepted Answer

A)  Employment agencies offer their services free of charge. 
B)  Employment agencies are companies that specialize in finding internships for college students. 
C)  Employment agencies do not help job seekers gain temporary employment. 
D)  Employers,not job seekers,have to pay for the services of employment agencies. 
E)  Employers sometimes pay for the services of employment agencies,usually if qualified applicants are scarce. 
A)  Employment agencies offer their services free of charge. 
B)  Employment agencies are companies that specialize in finding internships for college students. 
C)  Employment agencies do not help job seekers gain temporary employment. 
D)  Employers,not job seekers,have to pay for the services of employment agencies. 
E)  Employers sometimes pay for the services of employment agencies,usually if qualified applicants are scarce.

Question 16

The information in résumés should always be grouped into three parts: "Education," "Experience," and "Skills" or "Interests."

Accepted Answer

A) True 
 B)False

Question 17

Employment agencies are

Accepted Answer

A)  companies that specialize only in finding internships for college students. 
B)  agencies that provide financial support to unemployed citizens. 
C)  companies that train students seeking employment. 
D)  companies that specialize in finding jobs for employees. 
E)  the regulatory authorities for employment. 
A)  companies that specialize only in finding internships for college students. 
B)  agencies that provide financial support to unemployed citizens. 
C)  companies that train students seeking employment. 
D)  companies that specialize in finding jobs for employees. 
E)  the regulatory authorities for employment.

Question 18

Which of the following is an external factor that you need to consider when identifying an appropriate job?

Accepted Answer

A)  your education 
B)  your personal qualities 
C)  your special qualifications 
D)  your work experience 
E)  your family's needs 
A)  your education 
B)  your personal qualities 
C)  your special qualifications 
D)  your work experience 
E)  your family's needs

Question 19

If you are still in your position and want to apply for a job,you should use simple present tense verbs for duties you currently perform.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following involves job seekers directly approaching potential employers by personal visit,mail,or email?

Accepted Answer

A)  headhunting 
B)  job counseling 
C)  sourcing 
D)  job consulting 
E)  prospecting 
A)  headhunting 
B)  job counseling 
C)  sourcing 
D)  job consulting 
E)  prospecting

Which of the following is the best example of how to seek action in a solicited cover message written to a company located in your current city?

Gina has learned of a job opening for which she is qualified through an acquaintance who works at the hiring company.Which of the following is the best way for Gina to begin her cover letter?

A functional or skills layout approach to organizing information in a résumé is particularly good for those who have progressed in an orderly and timely fashion through school and work.

The projected job market is an internal factor that needs to be considered when identifying an appropriate job.

When creating the heading,your name should be larger and bolder than the rest of the document.

Which of the following statements about cover messages is true?

Which of the following should you avoid when preparing for or attending an interview?

In the context of writing a cover message,which of the following sentences is the best way to present your work experience?

To plan your résumé,you will need to analyze your goals,purpose,and audience.

Which of the following statements about thank-you messages is true?

Authorities who favor the inclusion of a statement of objective in a résumé reason that it

Which of the following is the best opening for an invited or solicited message?

Which of the following is true about a resignation letter?

The reverse chronological organizational layout for organizing the information in your résumé presents your education and work experience from the oldest to the most recent.

Which of the following is true of employment agencies?

The information in résumés should always be grouped into three parts: "Education," "Experience," and "Skills" or "Interests."

Employment agencies are

Which of the following is an external factor that you need to consider when identifying an appropriate job?

If you are still in your position and want to apply for a job,you should use simple present tense verbs for duties you currently perform.

Which of the following involves job seekers directly approaching potential employers by personal visit,mail,or email?

Communicating in the Workplace

Writing Effectively for Your Audience, Purpose, and Medium

Designing Documents With Visual Appeal

Communicating With Visuals

Crafting Effective Sentences and Paragraphs

Building Positive Relationships Through Communication

Communicating Across Cultures

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages and Proposals

Researching Writing Reports

Creating the Right Type of Report

Delivering Business Presentations and Speeches

Putting Interpersonal Communication Skills to Work in Conversations and Meetings

Filters

Exam 15: Communicating in the Job Search

Which of the following is the best example of how to seek action in a solicited cover message written to a company located in your current city?

Gina has learned of a job opening for which she is qualified through an acquaintance who works at the hiring company.Which of the following is the best way for Gina to begin her cover letter?

A functional or skills layout approach to organizing information in a résumé is particularly good for those who have progressed in an orderly and timely fashion through school and work.

The projected job market is an internal factor that needs to be considered when identifying an appropriate job.

When creating the heading,your name should be larger and bolder than the rest of the document.

Which of the following statements about cover messages is true?

Which of the following should you avoid when preparing for or attending an interview?

In the context of writing a cover message,which of the following sentences is the best way to present your work experience?

To plan your résumé,you will need to analyze your goals,purpose,and audience.

Which of the following statements about thank-you messages is true?

Authorities who favor the inclusion of a statement of objective in a résumé reason that it

Which of the following is the best opening for an invited or solicited message?

Which of the following is true about a resignation letter?

The reverse chronological organizational layout for organizing the information in your résumé presents your education and work experience from the oldest to the most recent.

Which of the following is true of employment agencies?

The information in résumés should always be grouped into three parts: "Education," "Experience," and "Skills" or "Interests."

Employment agencies are

Which of the following is an external factor that you need to consider when identifying an appropriate job?

If you are still in your position and want to apply for a job,you should use simple present tense verbs for duties you currently perform.

Which of the following involves job seekers directly approaching potential employers by personal visit,mail,or email?

Communicating in the Workplace

Writing Effectively for Your Audience, Purpose, and Medium

Designing Documents With Visual Appeal

Communicating With Visuals

Crafting Effective Sentences and Paragraphs

Building Positive Relationships Through Communication

Communicating Across Cultures

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages and Proposals

Researching Writing Reports

Creating the Right Type of Report

Delivering Business Presentations and Speeches

Putting Interpersonal Communication Skills to Work in Conversations and Meetings

Filters