Question 1

The implementation phase of Simon's decision-making model includes choosing among solution alternatives.

Accepted Answer

A) True 
 B)False

Question 2

The decisions involved in creating and producing a corporate intranet can be classified as ________ decisions.

Accepted Answer

A)  procedural 
B)  unstructured 
C)  structured 
D)  semistructured 
A)  procedural 
B)  unstructured 
C)  structured 
D)  semistructured

Question 3

The classical model of management does not address what exactly managers do when they plan, decide things, and control the work of others.

Accepted Answer

A) True 
 B)False

Question 4

The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called

Accepted Answer

A)  benchmarks. 
B)  KPIs. 
C)  the balanced scorecard method. 
D)  BPM. 
A)  benchmarks. 
B)  KPIs. 
C)  the balanced scorecard method. 
D)  BPM.

Question 5

A well-designed ESS will allow management to

Accepted Answer

A)  have greater span of control. 
B)  assign lower levels of management greater control. 
C)  reduce their need to review lower levels of operation. 
D)  all of the above. 
A)  have greater span of control. 
B)  assign lower levels of management greater control. 
C)  reduce their need to review lower levels of operation. 
D)  all of the above.

Question 6

In contrast to the classical model of management, behavioral models see the actual behavior of managers as being more

Accepted Answer

A)  systematic. 
B)  informal. 
C)  reflective. 
D)  well organized. 
A)  systematic. 
B)  informal. 
C)  reflective. 
D)  well organized.

Question 7

Mintzberg's classification of managerial roles outlines which three main categories?

Accepted Answer

A)  interpersonal, informational, and decisional 
B)  symbolic, decisional, and interpersonal 
C)  symbolic, interpersonal, and technical 
D)  technical, interpersonal, and informational 
A)  interpersonal, informational, and decisional 
B)  symbolic, decisional, and interpersonal 
C)  symbolic, interpersonal, and technical 
D)  technical, interpersonal, and informational

Question 8

Backward sensitivity analysis software is used for goal seeking.

Accepted Answer

A) True 
 B)False

Question 9

The leading methodology for understanding the really important information needed by a firm's executives is called the ________ method.

Accepted Answer

A)  digital dashboard 
B)  balanced scorecard 
C)  KPI 
D)  data visualization 
A)  digital dashboard 
B)  balanced scorecard 
C)  KPI 
D)  data visualization

Question 10

The type of decision that can made by following a definite procedure is called a(n) ________ decision.

Accepted Answer

A)  structured 
B)  unstructured 
C)  semistructured 
D)  procedural 
A)  structured 
B)  unstructured 
C)  semistructured 
D)  procedural

Question 11

GDSS

Accepted Answer

A)  require a small number of attendees in order to maintain high levels of productivity. 
B)  enable increasing a meeting size without reducing productivity. 
C)  include specific procedures for priority ranking the order in which participants can respond. 
D)  utilize shared desktop computers to foster collaboration. 
A)  require a small number of attendees in order to maintain high levels of productivity. 
B)  enable increasing a meeting size without reducing productivity. 
C)  include specific procedures for priority ranking the order in which participants can respond. 
D)  utilize shared desktop computers to foster collaboration.

Question 12

Middle management face primarily unstructured decisions.

Accepted Answer

A) True 
 B)False

Question 13

Predictive analytics is used for all of the following except

Accepted Answer

A)  anticipate customer response to price changes. 
B)  identifying the most profitable customers. 
C)  determining the best routes for product delivery. 
D)  establishing consumer credit scores. 
A)  anticipate customer response to price changes. 
B)  identifying the most profitable customers. 
C)  determining the best routes for product delivery. 
D)  establishing consumer credit scores.

Question 14

A key business decision in your sporting goods manufacturing company is determining what suppliers to use for your raw materials. How can you determine if a manager in charge of selecting suppliers is making the best choice?

Accepted Answer

Student answers will vary but should inc

Question 15

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

Accepted Answer

A)  IT developers 
B)  managers 
C)  operational employees 
D)  business analysts 
A)  IT developers 
B)  managers 
C)  operational employees 
D)  business analysts

Question 16

Which of the following systems support a manager's role as leader of an organization?

Accepted Answer

A)  decision support systems 
B)  telepresence systems 
C)  e-mail 
D)  MIS 
A)  decision support systems 
B)  telepresence systems 
C)  e-mail 
D)  MIS

Question 17

The intelligence phase of decision making consists of discovering, identifying, and understanding the problems occurring in the organization.

Accepted Answer

A) True 
 B)False

Question 18

Checking store inventory is an example of a(n) ________ decision.

Accepted Answer

A)  semistructured 
B)  unstructured 
C)  structured 
D)  none of the above 
A)  semistructured 
B)  unstructured 
C)  structured 
D)  none of the above

Question 19

Which of the following statements best describes the business value of improved decision making?

Accepted Answer

A)  Improved decision making creates better products. 
B)  Improved decision making results in a large monetary value for the firm as numerous small daily decisions affecting efficiency, production, costs, and more add up to large annual values. 
C)  Improved decision making enables senior executives to more accurately foresee future financial trends. 
D)  Improved decision making strengthens customer and supplier intimacy, which reduces costs. 
A)  Improved decision making creates better products. 
B)  Improved decision making results in a large monetary value for the firm as numerous small daily decisions affecting efficiency, production, costs, and more add up to large annual values. 
C)  Improved decision making enables senior executives to more accurately foresee future financial trends. 
D)  Improved decision making strengthens customer and supplier intimacy, which reduces costs.

Question 20

A(n) ________ facilitates the solution to unstructured problems by a set of decision makers working together as a group.

Accepted Answer

group deci

The implementation phase of Simon's decision-making model includes choosing among solution alternatives.

The decisions involved in creating and producing a corporate intranet can be classified as ________ decisions.

The classical model of management does not address what exactly managers do when they plan, decide things, and control the work of others.

The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called

A well-designed ESS will allow management to

In contrast to the classical model of management, behavioral models see the actual behavior of managers as being more

Mintzberg's classification of managerial roles outlines which three main categories?

Backward sensitivity analysis software is used for goal seeking.

The leading methodology for understanding the really important information needed by a firm's executives is called the ________ method.

The type of decision that can made by following a definite procedure is called a(n) ________ decision.

GDSS

Middle management face primarily unstructured decisions.

Predictive analytics is used for all of the following except

A key business decision in your sporting goods manufacturing company is determining what suppliers to use for your raw materials. How can you determine if a manager in charge of selecting suppliers is making the best choice?

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

Which of the following systems support a manager's role as leader of an organization?

The intelligence phase of decision making consists of discovering, identifying, and understanding the problems occurring in the organization.

Checking store inventory is an example of a(n) ________ decision.

Which of the following statements best describes the business value of improved decision making?

A(n) ________ facilitates the solution to unstructured problems by a set of decision makers working together as a group.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 12: Enhancing Decision Making

The implementation phase of Simon's decision-making model includes choosing among solution alternatives.

The decisions involved in creating and producing a corporate intranet can be classified as ________ decisions.

The classical model of management does not address what exactly managers do when they plan, decide things, and control the work of others.

The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called

A well-designed ESS will allow management to

In contrast to the classical model of management, behavioral models see the actual behavior of managers as being more

Mintzberg's classification of managerial roles outlines which three main categories?

Backward sensitivity analysis software is used for goal seeking.

The leading methodology for understanding the really important information needed by a firm's executives is called the ________ method.

The type of decision that can made by following a definite procedure is called a(n) ________ decision.

GDSS

Middle management face primarily unstructured decisions.

Predictive analytics is used for all of the following except

A key business decision in your sporting goods manufacturing company is determining what suppliers to use for your raw materials. How can you determine if a manager in charge of selecting suppliers is making the best choice?

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

Which of the following systems support a manager's role as leader of an organization?

The intelligence phase of decision making consists of discovering, identifying, and understanding the problems occurring in the organization.

Checking store inventory is an example of a(n) ________ decision.

Which of the following statements best describes the business value of improved decision making?

A(n) ________ facilitates the solution to unstructured problems by a set of decision makers working together as a group.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters