Question 1

Supply chain management systems are more externally oriented than enterprise systems.

Accepted Answer

A) True 
 B)False  True

Question 2

Enterprise systems often include transactions with customers and vendors.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following decisions requires knowledge based on collaboration and interaction?

Accepted Answer

A)  How long will it take to manufacture this product? 
B)  Should we work with outside vendors on new products and services? 
C)  In which geographical locations are our products garnering the most sales? 
D)  Which product design is the most efficient for the user in terms of energy use? 
A)  How long will it take to manufacture this product? 
B)  Should we work with outside vendors on new products and services? 
C)  In which geographical locations are our products garnering the most sales? 
D)  Which product design is the most efficient for the user in terms of energy use? B

Question 4

Which type of system would you use to forecast the return on investment if you used new suppliers with better delivery track records?

Accepted Answer

A)  ESS 
B)  TPS 
C)  MIS 
D)  DSS 
A)  ESS 
B)  TPS 
C)  MIS 
D)  DSS

Question 5

A hotel reservation system is a typical example of a management information system.

Accepted Answer

A) True 
 B)False

Question 6

Decision-support systems use internal information as well as information from external sources.

Accepted Answer

A) True 
 B)False

Question 7

A relocation control system that reports summaries on the total moving, house hunting, and home financing costs for employees in all company divisions would fall into the category of

Accepted Answer

A)  knowledge management systems. 
B)  transaction processing systems. 
C)  executive support systems. 
D)  management information systems. 
A)  knowledge management systems. 
B)  transaction processing systems. 
C)  executive support systems. 
D)  management information systems.

Question 8

Which type of system would you use to change a production schedule if a key supplier was late in delivering goods?

Accepted Answer

A)  ESS 
B)  TPS 
C)  MIS 
D)  DSS 
A)  ESS 
B)  TPS 
C)  MIS 
D)  DSS

Question 9

Which of the following is not one of the four main classifications for collaboration tools identified by the space/time matrix?

Accepted Answer

A)  synchronous/colocated 
B)  same time/remote 
C)  different time/remote 
D)  remote/colocated 
A)  synchronous/colocated 
B)  same time/remote 
C)  different time/remote 
D)  remote/colocated

Question 10

Executive support systems are information systems that support the

Accepted Answer

A)  long-range planning activities of senior management. 
B)  knowledge and data workers in an organization. 
C)  decision making and administrative activities of middle managers. 
D)  day-to-day processes of production. 
A)  long-range planning activities of senior management. 
B)  knowledge and data workers in an organization. 
C)  decision making and administrative activities of middle managers. 
D)  day-to-day processes of production.

Question 11

Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information.

Accepted Answer

A) True 
 B)False

Question 12

________ systems are especially suited to situations in which the procedure for arriving at a solution may not be fully defined in advance.

Accepted Answer

A)  Management information 
B)  Transaction processing 
C)  Decision-support 
D)  Knowledge management 
A)  Management information 
B)  Transaction processing 
C)  Decision-support 
D)  Knowledge management

Question 13

Which of the following occupations would not be categorized as an "interaction" job?

Accepted Answer

A)  sales representative 
B)  business manager 
C)  engineer 
D)  operations manager 
A)  sales representative 
B)  business manager 
C)  engineer 
D)  operations manager

Question 14

Enabling management to make better decisions regarding organizing and scheduling sourcing, production, and distribution is a central feature of

Accepted Answer

A)  SCMs. 
B)  TPSs. 
C)  KMSs. 
D)  ERPs. 
A)  SCMs. 
B)  TPSs. 
C)  KMSs. 
D)  ERPs.

Question 15

Identifying customers is a responsibility of the ________ function.

Accepted Answer

A)  finance and accounting 
B)  human resources 
C)  manufacturing and production 
D)  sales and marketing 
A)  finance and accounting 
B)  human resources 
C)  manufacturing and production 
D)  sales and marketing

Question 16

Functional systems that support business processes within a single functional group, such as human resources, are being phased out in favor of cross-functional systems.

Accepted Answer

A) True 
 B)False

Question 17

A Web interface used to present integrated personalized business content to users is called a(n) ________.

Accepted Answer

The answer of A Web interface used to present integrated...

Question 18

Which of the following statements about collaboration is not true?

Accepted Answer

A)  In business, a collaboration can last as little as a few minutes. 
B)  Business collaboration relies on the formation of teams that are assigned a specific task or goal. 
C)  Successful collaboration can be achieved through technology regardless of the organization's culture or structure. 
D)  One business benefit of collaboration is improved innovation. 
A)  In business, a collaboration can last as little as a few minutes. 
B)  Business collaboration relies on the formation of teams that are assigned a specific task or goal. 
C)  Successful collaboration can be achieved through technology regardless of the organization's culture or structure. 
D)  One business benefit of collaboration is improved innovation.

Question 19

The CPO is responsible for

Accepted Answer

A)  ensuring that the company complies with existing data privacy laws. 
B)  making better use of existing knowledge in organizational and management processes. 
C)  enforcing the firm's information security policy. 
D)  overseeing the use of information technology in the firm. 
A)  ensuring that the company complies with existing data privacy laws. 
B)  making better use of existing knowledge in organizational and management processes. 
C)  enforcing the firm's information security policy. 
D)  overseeing the use of information technology in the firm.

Question 20

You would use an MIS to help decide whether to introduce a new product line.

Accepted Answer

A) True 
 B)False

Supply chain management systems are more externally oriented than enterprise systems.

Enterprise systems often include transactions with customers and vendors.

Which of the following decisions requires knowledge based on collaboration and interaction?

Which type of system would you use to forecast the return on investment if you used new suppliers with better delivery track records?

A hotel reservation system is a typical example of a management information system.

Decision-support systems use internal information as well as information from external sources.

A relocation control system that reports summaries on the total moving, house hunting, and home financing costs for employees in all company divisions would fall into the category of

Which type of system would you use to change a production schedule if a key supplier was late in delivering goods?

Which of the following is not one of the four main classifications for collaboration tools identified by the space/time matrix?

Executive support systems are information systems that support the

Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information.

________ systems are especially suited to situations in which the procedure for arriving at a solution may not be fully defined in advance.

Which of the following occupations would not be categorized as an "interaction" job?

Enabling management to make better decisions regarding organizing and scheduling sourcing, production, and distribution is a central feature of

Identifying customers is a responsibility of the ________ function.

Functional systems that support business processes within a single functional group, such as human resources, are being phased out in favor of cross-functional systems.

A Web interface used to present integrated personalized business content to users is called a(n) ________.

Which of the following statements about collaboration is not true?

The CPO is responsible for

You would use an MIS to help decide whether to introduce a new product line.

Information Systems in Global Business Today

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 2: Global E-Business and Collaboration

Supply chain management systems are more externally oriented than enterprise systems.

Enterprise systems often include transactions with customers and vendors.

Which of the following decisions requires knowledge based on collaboration and interaction?

Which type of system would you use to forecast the return on investment if you used new suppliers with better delivery track records?

A hotel reservation system is a typical example of a management information system.

Decision-support systems use internal information as well as information from external sources.

A relocation control system that reports summaries on the total moving, house hunting, and home financing costs for employees in all company divisions would fall into the category of

Which type of system would you use to change a production schedule if a key supplier was late in delivering goods?

Which of the following is not one of the four main classifications for collaboration tools identified by the space/time matrix?

Executive support systems are information systems that support the

Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information.

________ systems are especially suited to situations in which the procedure for arriving at a solution may not be fully defined in advance.

Which of the following occupations would not be categorized as an "interaction" job?

Enabling management to make better decisions regarding organizing and scheduling sourcing, production, and distribution is a central feature of

Identifying customers is a responsibility of the ________ function.

Functional systems that support business processes within a single functional group, such as human resources, are being phased out in favor of cross-functional systems.

A Web interface used to present integrated personalized business content to users is called a(n) ________.

Which of the following statements about collaboration is not true?

The CPO is responsible for

You would use an MIS to help decide whether to introduce a new product line.

Information Systems in Global Business Today

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters