Exam 12: Enhancing Decision Making

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The decision to approve a capital budget is an example of a(n) ________ decision.

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The third stage in Simon's description of decision making is ________.

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You are an analyst for a firm that imports and distributes specialty oils and vinegars and your company wants you to evaluate their options for taking advantage of cutting edge business analytics. What are their choices? What will you recommend?

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There are two strategies for adopting BI and BA capabilities:
1. an integrated solution or
2. using multiple best-of-breed vendor software solutions.
The hardware firms want to sell you integrated hardware/software solutions that run on their hardware (the totally integrated solution). Software firms will want to sell you "best of breed" software that runs on any machine they want. In this strategy, you adopt the best database and data warehouse solution, and select the best business intelligence and analytics package from whatever vendor you believe is best. Student recommendations will vary: The first solution carries the risk that a single vendor provides your firm's total hardware and software solution, making your firm dependent on its pricing power, but it offers the advantage of dealing with a single vendor who can deliver on a global scale. The second solution offers greater flexibility and independence, but with the risk of potential difficulties integrating the software to the hardware platform, as well as to other software.

Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter?

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The dimension of ________ in information quality describes whether data is available when needed.

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The role of liaison falls into which of Mintzberg's managerial classifications?

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A pivot table is a

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The information system used by Caesar's Entertainment, which combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses, is an example of

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As discussed in the chapter text, the three main reasons that investments in information technology do not always produce positive results are

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Which of the following are most likely to rely primarily on production reports for their decision-making needs?

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Big data is commonly used to analyze and predict consumer preferences.

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What-if analysis works forward from known or assumed conditions.

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Data visualization technologies are used to help human users see patterns and relationships in large amounts of data.

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Unstructured decisions are novel and nonroutine, and there is no well-understood or agreed-on procedure for making them.

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GDSS facilitate the solution of unstructured problems by a set of decision makers working together as a group in either the same location or different locations.

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When there is no well-understood or agreed-on procedure for making a decision, it is said to be

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Which phase of decision making finds or recognizes a problem, need, or opportunity?

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Web-based tools for videoconferencing and electronic meetings are the primary tools for GDSS.

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MIS typically produce

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Simon's description of decision making consists of which four stages?

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