Question 1

When managers represent their company in the outside world and perform symbolic duties, they are acting in their ________ role.

Accepted Answer

The answer of When managers represent their company in the...

Question 2

A structured decision can be made by following a well-defined set of procedures. No "feel" or intuition is necessary.

Accepted Answer

A) True 
 B)False

Question 3

In your position of office manager at a legal firm, you are in charge of hiring temporary legal assistants and clerical workers. Describe how Simon's decision-making process applies to this decision. Could that decision be aided by an information system in any way, and if so, how?

Accepted Answer

The decision-making process is:
1. Intel

Question 4

Business intelligence would be useful for analyzing and decision making in which of the following situations?

Accepted Answer

A)  deciding what marketing techniques are most successful with high-value customers 
B)  identifying the most efficient methods for packing and delivering finished products to destinations 
C)  forecasting the effect on sales given projected future variations in weather and other environmental variables 
D)  all of the above 
A)  deciding what marketing techniques are most successful with high-value customers 
B)  identifying the most efficient methods for packing and delivering finished products to destinations 
C)  forecasting the effect on sales given projected future variations in weather and other environmental variables 
D)  all of the above

Question 5

A geographic information system is a decision support system designed specifically to work with spatial information.

Accepted Answer

A) True 
 B)False

Question 6

Behavioral models of managers find that, from observation, managers

Accepted Answer

A)  perform often fewer than 100 activities a day. 
B)  operate best with standardized, predictable, printed information. 
C)  create a formalized, hierarchic structure of contacts to provide filtered information. 
D)  typically work in a fragmented manner, with only 10% of activities exceeding an hour in duration. 
A)  perform often fewer than 100 activities a day. 
B)  operate best with standardized, predictable, printed information. 
C)  create a formalized, hierarchic structure of contacts to provide filtered information. 
D)  typically work in a fragmented manner, with only 10% of activities exceeding an hour in duration.

Question 7

Which of the following is a disadvantage of high-velocity, automated decision-making systems?

Accepted Answer

A)  inability to handle high volumes of decisions 
B)  inability to handle structured decisions 
C)  inability to handled semi-structured decisions 
D)  inability to control themselves and respond to new environments 
A)  inability to handle high volumes of decisions 
B)  inability to handle structured decisions 
C)  inability to handled semi-structured decisions 
D)  inability to control themselves and respond to new environments

Question 8

During a GDSS meeting, the attendees control the use of GDSS tools.

Accepted Answer

A) True 
 B)False

Question 9

________ are visual tools for presenting performance data in a BI system.

Accepted Answer

A)  Dashboards and scorecards 
B)  Paramaterized reports 
C)  Reports and the drill-down feature 
D)  Scenarios and models 
A)  Dashboards and scorecards 
B)  Paramaterized reports 
C)  Reports and the drill-down feature 
D)  Scenarios and models

Question 10

You are evaluating BI software from a variety of vendors. Identify six elements in the BI environment. Use your understanding of the importance of these elements to formulate six questions to ask the vendor in order to determine how their software will interplay with your needs.

Accepted Answer

The six elements are:
1. Data from the b

Question 11

Which of the following managerial roles is not supported by information systems?

Accepted Answer

A)  liaison 
B)  nerve center 
C)  leader 
D)  negotiator 
A)  liaison 
B)  nerve center 
C)  leader 
D)  negotiator

Question 12

Describe MIS and DSS and differentiate between them.

Accepted Answer

MIS provide information on the firm's pe

Question 13

Structured decision making is most prevalent at lower organizational levels.

Accepted Answer

A) True 
 B)False

Question 14

Which type of decision is deciding whether to introduce a new product line?

Accepted Answer

A)  structured 
B)  unstructured 
C)  recurring 
D)  nonrecurring 
A)  structured 
B)  unstructured 
C)  recurring 
D)  nonrecurring

Question 15

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?

Accepted Answer

A)  All four steps of the process are handled by software algorithms; humans are eliminated from the decisions because they are too slow. 
B)  The first three steps of the process are handled by software algorithms and the final step is handled by experienced managers. 
C)  The first two steps of Simon's framework are eliminated and the final two steps are handled by software algorithms. 
D)  All fours steps are performed by humans with the support of high-speed, high-volume DSS and ESS. 
A)  All four steps of the process are handled by software algorithms; humans are eliminated from the decisions because they are too slow. 
B)  The first three steps of the process are handled by software algorithms and the final step is handled by experienced managers. 
C)  The first two steps of Simon's framework are eliminated and the final two steps are handled by software algorithms. 
D)  All fours steps are performed by humans with the support of high-speed, high-volume DSS and ESS.

Question 16

Explain why even well-designed information systems do not always help improve a firm's decision making.

Accepted Answer

Student answers will vary but should inc

Question 17

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?

Accepted Answer

A)  Managers perform a great deal of work at an unrelenting pace. 
B)  Managerial activities are fragmented. 
C)  Managers prefer regular, written reports on firm activities. 
D)  Managers prefer oral forms of communication. 
A)  Managers perform a great deal of work at an unrelenting pace. 
B)  Managerial activities are fragmented. 
C)  Managers prefer regular, written reports on firm activities. 
D)  Managers prefer oral forms of communication.

Question 18

DSS primarily address structured problems.

Accepted Answer

A) True 
 B)False

Question 19

The role of entrepreneur falls into which of Mintzberg's managerial classifications?

Accepted Answer

A)  decisional 
B)  informational 
C)  interpersonal 
D)  symbolic 
A)  decisional 
B)  informational 
C)  interpersonal 
D)  symbolic

Question 20

An essential component in the ability of GDSS to contribute to a collaborative environment is

Accepted Answer

A)  allowing users to contribute simultaneously. 
B)  using structured methods for evaluating ideas. 
C)  identifying users informally. 
D)  the guarantee of user anonymity. 
A)  allowing users to contribute simultaneously. 
B)  using structured methods for evaluating ideas. 
C)  identifying users informally. 
D)  the guarantee of user anonymity.

When managers represent their company in the outside world and perform symbolic duties, they are acting in their ________ role.

A structured decision can be made by following a well-defined set of procedures. No "feel" or intuition is necessary.

In your position of office manager at a legal firm, you are in charge of hiring temporary legal assistants and clerical workers. Describe how Simon's decision-making process applies to this decision. Could that decision be aided by an information system in any way, and if so, how?

Business intelligence would be useful for analyzing and decision making in which of the following situations?

A geographic information system is a decision support system designed specifically to work with spatial information.

Behavioral models of managers find that, from observation, managers

Which of the following is a disadvantage of high-velocity, automated decision-making systems?

During a GDSS meeting, the attendees control the use of GDSS tools.

________ are visual tools for presenting performance data in a BI system.

You are evaluating BI software from a variety of vendors. Identify six elements in the BI environment. Use your understanding of the importance of these elements to formulate six questions to ask the vendor in order to determine how their software will interplay with your needs.

Which of the following managerial roles is not supported by information systems?

Describe MIS and DSS and differentiate between them.

Structured decision making is most prevalent at lower organizational levels.

Which type of decision is deciding whether to introduce a new product line?

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?

Explain why even well-designed information systems do not always help improve a firm's decision making.

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?

DSS primarily address structured problems.

The role of entrepreneur falls into which of Mintzberg's managerial classifications?

An essential component in the ability of GDSS to contribute to a collaborative environment is

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 12: Enhancing Decision Making

When managers represent their company in the outside world and perform symbolic duties, they are acting in their ________ role.

A structured decision can be made by following a well-defined set of procedures. No "feel" or intuition is necessary.

In your position of office manager at a legal firm, you are in charge of hiring temporary legal assistants and clerical workers. Describe how Simon's decision-making process applies to this decision. Could that decision be aided by an information system in any way, and if so, how?

Business intelligence would be useful for analyzing and decision making in which of the following situations?

A geographic information system is a decision support system designed specifically to work with spatial information.

Behavioral models of managers find that, from observation, managers

Which of the following is a disadvantage of high-velocity, automated decision-making systems?

During a GDSS meeting, the attendees control the use of GDSS tools.

________ are visual tools for presenting performance data in a BI system.

You are evaluating BI software from a variety of vendors. Identify six elements in the BI environment. Use your understanding of the importance of these elements to formulate six questions to ask the vendor in order to determine how their software will interplay with your needs.

Which of the following managerial roles is not supported by information systems?

Describe MIS and DSS and differentiate between them.

Structured decision making is most prevalent at lower organizational levels.

Which type of decision is deciding whether to introduce a new product line?

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?

Explain why even well-designed information systems do not always help improve a firm's decision making.

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?

DSS primarily address structured problems.

The role of entrepreneur falls into which of Mintzberg's managerial classifications?

An essential component in the ability of GDSS to contribute to a collaborative environment is

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters