Question 1

Which of the following is a social role?

Accepted Answer

A) consul. 
B) coordinator. 
C) calibrator. 
D) contractor. 
A) consul. 
B) coordinator. 
C) calibrator. 
D) contractor.

Question 2

Collective efficacy is generally influenced by verbal persuasion,group observation,and pay level.

Accepted Answer

A) True 
 B)False

Question 3

__________ teams are those where members are not located in the same physical place.

Accepted Answer

The answer of __________ teams are those where members are...

Question 4

The Ringelmann effect is also known as

Accepted Answer

A) group cohesion. 
B) collective efficacy. 
C) social loafing. 
D) groupthink. 
A) group cohesion. 
B) collective efficacy. 
C) social loafing. 
D) groupthink.

Question 5

The calibrator role

Accepted Answer

A) keeps the team on track by suggesting any needed changes to the team's process. 
B) supports those with expertise toward the team's goals. 
C) uses good listening skills and humor to defuse tense situations. 
D) helps transform ideas into action. 
A) keeps the team on track by suggesting any needed changes to the team's process. 
B) supports those with expertise toward the team's goals. 
C) uses good listening skills and humor to defuse tense situations. 
D) helps transform ideas into action.

Question 6

Pooled interdependence is when team members work independently and combine their efforts to create the team's output.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following are considered key to ensuring a successful meeting?

Accepted Answer

A) Create an agenda,start on time,open the meeting to anyone interested. 
B) Start on time,set a time limit,and create an agenda. 
C) Set a time limit,add new items to the agenda during the meeting,let everyone talk as long as they need. 
D) Open the meeting to anyone interested,set an agenda,end the meeting on time. 
A) Create an agenda,start on time,open the meeting to anyone interested. 
B) Start on time,set a time limit,and create an agenda. 
C) Set a time limit,add new items to the agenda during the meeting,let everyone talk as long as they need. 
D) Open the meeting to anyone interested,set an agenda,end the meeting on time.

Question 8

Which of stage in Tuckman's group development model is characterized by the establishment of ground rules and operating procedures and goals by group participants?

Accepted Answer

A) forming 
B) storming 
C) norming 
D) performing 
A) forming 
B) storming 
C) norming 
D) performing

Question 9

Because the ________ role involves gathering information from the larger organization and informing those within the organization about team goals,activities and success,it is often filled by the team manager.

Accepted Answer

A) coordinator 
B) completer 
C) consul 
D) contractor 
A) coordinator 
B) completer 
C) consul 
D) contractor

Question 10

Compared to the overall high rate of turnover in the fast-food industry up to 400% the turnoever at Pret a Manger is

Accepted Answer

A) under 20% 
B) 60% 
C) 45% 
D) 80% 
A) under 20% 
B) 60% 
C) 45% 
D) 80%

Question 11

__________ is a group pressure phenomenon that increases the risk of the group's making flawed decisions by allowing reductions in mental efficiency,reality testing and moral judgment.

Accepted Answer

The answer of __________ is a group pressure phenomenon that...

Question 12

Outcome interdependence

Accepted Answer

A) exists when team members may work independently and simply combine their efforts to create the team's output. 
B) involves team members working on each task simultaneously. 
C) refers to the degree that team members are dependent upon one another to get information,support or materials from other team members to be effective. 
D) is when the rewards that an individual receives depend on the performance of others. 
A) exists when team members may work independently and simply combine their efforts to create the team's output. 
B) involves team members working on each task simultaneously. 
C) refers to the degree that team members are dependent upon one another to get information,support or materials from other team members to be effective. 
D) is when the rewards that an individual receives depend on the performance of others.

Question 13

Rodney is a new project team leader.Jerome is chatting with him about some of the problems that could arise and prevent his team from being successful.Jerome offers which of the following pieces of advice to overcome barriers to team success?

Accepted Answer

A) Floundering often results from a lack of clear goals;clarify goals from the outset of the project. 
B) Disagreements among team members may be the result of long simmering personality conflicts;it's not helpful to get involved in these disputes as it may just make it worse. 
C) Dominant personalities can only help a group;let those that are the most vocal have their say. 
D) Poor performance by a group member is probably due to lack of commitment;best to let those members go. 
A) Floundering often results from a lack of clear goals;clarify goals from the outset of the project. 
B) Disagreements among team members may be the result of long simmering personality conflicts;it's not helpful to get involved in these disputes as it may just make it worse. 
C) Dominant personalities can only help a group;let those that are the most vocal have their say. 
D) Poor performance by a group member is probably due to lack of commitment;best to let those members go.

Question 14

Maria strongly disliked working in groups in college because she always felt there was someone who did not "pull his weight." However,now that she is a manager,she must organize teams in her firm.Which of the following is a tip to prevent social loafing she has received from other managers in her company?

Accepted Answer

A) Evaluate the team only,not the individuals within the team. 
B) Assign equal amounts of work to group members. 
C) Choose a larger number of employees for each team. 
D) Define each individual's tasks in front of the group. 
A) Evaluate the team only,not the individuals within the team. 
B) Assign equal amounts of work to group members. 
C) Choose a larger number of employees for each team. 
D) Define each individual's tasks in front of the group.

Question 15

Marta has just been appointed a project team leader for the first time.She is interested in understanding key characteristics that could impact the cohesion of her group.You are her supervisor and she is coming to see you tomorrow for advice.What are some of the key elements you will mention to her and what impact do they have upon a team? What are some things to watch out for?

Accepted Answer

One item you could mention is the notion

Question 16

Which of the following statements regarding ethics and teams is accurate?

Accepted Answer

A) Research demonstrates that hierarchical systems always constrain team members more than a self- managed team does. 
B) Self- managed teams are viewed as a technique to overcome the negative aspects of bureaucracy. 
C) Team pressure is often less powerful than managerial control. 
D) Team pressure is unlikely to result in unethical behavior by team members. 
A) Research demonstrates that hierarchical systems always constrain team members more than a self- managed team does. 
B) Self- managed teams are viewed as a technique to overcome the negative aspects of bureaucracy. 
C) Team pressure is often less powerful than managerial control. 
D) Team pressure is unlikely to result in unethical behavior by team members.

Question 17

Which of the following questions might be asked during the norming stage of Tuckman's five-stage group evolution model?

Accepted Answer

A) Are we using appropriate means to address differences so that conflicts can be avoided? 
B) Will I be successful at completing this task? 
C) I wonder what the other people in this group are like? 
D) Can you help me with this section of the project? 
A) Are we using appropriate means to address differences so that conflicts can be avoided? 
B) Will I be successful at completing this task? 
C) I wonder what the other people in this group are like? 
D) Can you help me with this section of the project?

Question 18

Which of the following is an example of a temporary team?

Accepted Answer

A) empowered team 
B) virtual team 
C) task force 
D) self-managed team 
A) empowered team 
B) virtual team 
C) task force 
D) self-managed team

Question 19

The social role of ________________ serves to keep the team on track with regard to needed changes in team process.

Accepted Answer

The answer of The social role of ________________ serves to...

Question 20

Nathan's group is responsible for a presentation on their Human Resource project.The group is meeting this evening to prepare the presentation.Nathan has never prepared a presentation as part of a group before,and he is hoping that using such ________________ interdependence will not take a great deal of time because of side conversations and general camaraderie among group members.

Accepted Answer

A) reciprocal 
B) outcome 
C) sequential 
D) pooled 
A) reciprocal 
B) outcome 
C) sequential 
D) pooled

Which of the following is a social role?

Collective efficacy is generally influenced by verbal persuasion,group observation,and pay level.

__________ teams are those where members are not located in the same physical place.

The Ringelmann effect is also known as

The calibrator role

Pooled interdependence is when team members work independently and combine their efforts to create the team's output.

Which of the following are considered key to ensuring a successful meeting?

Which of stage in Tuckman's group development model is characterized by the establishment of ground rules and operating procedures and goals by group participants?

Because the ________ role involves gathering information from the larger organization and informing those within the organization about team goals,activities and success,it is often filled by the team manager.

Compared to the overall high rate of turnover in the fast-food industry up to 400% the turnoever at Pret a Manger is

__________ is a group pressure phenomenon that increases the risk of the group's making flawed decisions by allowing reductions in mental efficiency,reality testing and moral judgment.

Outcome interdependence

Rodney is a new project team leader.Jerome is chatting with him about some of the problems that could arise and prevent his team from being successful.Jerome offers which of the following pieces of advice to overcome barriers to team success?

Which of the following statements regarding ethics and teams is accurate?

Which of the following questions might be asked during the norming stage of Tuckman's five-stage group evolution model?

Which of the following is an example of a temporary team?

The social role of ________________ serves to keep the team on track with regard to needed changes in team process.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 9: Managing Groups and Teams

Which of the following is a social role?

Collective efficacy is generally influenced by verbal persuasion,group observation,and pay level.

__________ teams are those where members are not located in the same physical place.

The Ringelmann effect is also known as

The calibrator role

Pooled interdependence is when team members work independently and combine their efforts to create the team's output.

Which of the following are considered key to ensuring a successful meeting?

Which of stage in Tuckman's group development model is characterized by the establishment of ground rules and operating procedures and goals by group participants?

Because the ________ role involves gathering information from the larger organization and informing those within the organization about team goals,activities and success,it is often filled by the team manager.

Compared to the overall high rate of turnover in the fast-food industry up to 400% the turnoever at Pret a Manger is

__________ is a group pressure phenomenon that increases the risk of the group's making flawed decisions by allowing reductions in mental efficiency,reality testing and moral judgment.

Outcome interdependence

Rodney is a new project team leader.Jerome is chatting with him about some of the problems that could arise and prevent his team from being successful.Jerome offers which of the following pieces of advice to overcome barriers to team success?

Which of the following statements regarding ethics and teams is accurate?

Which of the following questions might be asked during the norming stage of Tuckman's five-stage group evolution model?

Which of the following is an example of a temporary team?

The social role of ________________ serves to keep the team on track with regard to needed changes in team process.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters