Question 1

Explain the advantages and disadvantages of positive and negative feedback.

Accepted Answer

The need for feedback is variable across

Question 2

Constructive feedback serves two functions for those who receive it: judgmental and developmental.

Accepted Answer

A) True 
 B)False

Question 3

According to research,upward and 360-degree feedback leads us to _____ anonymity and _____ use for pay and promotion decisions.

Accepted Answer

A)  favor; discourage 
B)  favor; encourage 
C)  disfavor; discourage 
D)  disfavor; encourage 
E)  encourage; favor 
A)  favor; discourage 
B)  favor; encourage 
C)  disfavor; discourage 
D)  disfavor; encourage 
E)  encourage; favor

Question 4

Skinner attached the label "operant behavior" to behavior that is learned when one "operates on" the environment to produce desired consequences.Some call this the _____ model.

Accepted Answer

A)  cognitive dissonance 
B)  performance management 
C)  response-stimulus 
D)  negative reinforcement 
E)  balanced equity 
A)  cognitive dissonance 
B)  performance management 
C)  response-stimulus 
D)  negative reinforcement 
E)  balanced equity

Question 5

Lotteries are examples of fixed interval reinforcement.

Accepted Answer

A) True 
 B)False

Question 6

Random supervisory praise is an example of a variable interval reinforcement schedule.

Accepted Answer

A) True 
 B)False

Question 7

Upward feedback is generally anonymous.

Accepted Answer

A) True 
 B)False

Question 8

Upward feedback is not a part of 360-degree feedback programs.

Accepted Answer

A) True 
 B)False

Question 9

Explain the three general criteria for distribution.

Accepted Answer

According to one expert on organizationa

Question 10

_____ rewards are self-granted.

Accepted Answer

A)  Financial 
B)  Intrinsic 
C)  Material 
D)  Extrinsic 
E)  Social 
A)  Financial 
B)  Intrinsic 
C)  Material 
D)  Extrinsic 
E)  Social

Question 11

To get results,feedback should focus on personalities as well as performance.

Accepted Answer

A) True 
 B)False

Question 12

Angelina derives pleasure from the actual task of writing a book.She can be described as _____ motivated.

Accepted Answer

A)  extrinsically 
B)  financially 
C)  materially 
D)  intrinsically 
E)  socially 
A)  extrinsically 
B)  financially 
C)  materially 
D)  intrinsically 
E)  socially

Question 13

Employees at Studious Bookstore show up on time just to avoid the manager screaming at them.This is an example of:

Accepted Answer

A)  positive reinforcement. 
B)  extinction. 
C)  punishment. 
D)  negative reinforcement. 
E)  respondent behavior. 
A)  positive reinforcement. 
B)  extinction. 
C)  punishment. 
D)  negative reinforcement. 
E)  respondent behavior.

Question 14

Employees at Max Manufacturing strive to operate at a zero-defect level because each one of them gets publicly recognized for their individual and team accomplishments.This is an example of:

Accepted Answer

A)  extinction. 
B)  positive reinforcement. 
C)  respondent behavior. 
D)  punishment. 
E)  negative reinforcement. 
A)  extinction. 
B)  positive reinforcement. 
C)  respondent behavior. 
D)  punishment. 
E)  negative reinforcement.

Question 15

Define positive reinforcement and negative reinforcement.Are negative reinforcement and negative feedback one and the same? Explain.

Accepted Answer

Positive reinforcement is the process of

Question 16

According to research,managers who received anonymous upward feedback received _____ ratings and liked the process _____ than did those receiving feedback from identifiable employees.

Accepted Answer

A)  higher; less 
B)  lower; less 
C)  higher; more 
D)  lower; more 
E)  moderate; more 
A)  higher; less 
B)  lower; less 
C)  higher; more 
D)  lower; more 
E)  moderate; more

Question 17

Which of the following weaken behavior?

Accepted Answer

A)  Positive reinforcement and negative reinforcement 
B)  Punishment and extinction 
C)  Positive reinforcement and extinction 
D)  Punishment and negative reinforcement 
E)  Negative reinforcement and extinction 
A)  Positive reinforcement and negative reinforcement 
B)  Punishment and extinction 
C)  Positive reinforcement and extinction 
D)  Punishment and negative reinforcement 
E)  Negative reinforcement and extinction

Question 18

Emma's mother praises her every time she draws a new picture in her drawing book.This motivates Emma to draw more and more new pictures in her book.Emma's mom is indulging in _____ reinforcement.

Accepted Answer

A)  continuous 
B)  intermittent 
C)  negative 
D)  fixed ratio 
E)  variable ratio 
A)  continuous 
B)  intermittent 
C)  negative 
D)  fixed ratio 
E)  variable ratio

Explain the advantages and disadvantages of positive and negative feedback.

Constructive feedback serves two functions for those who receive it: judgmental and developmental.

According to research,upward and 360-degree feedback leads us to _ anonymity and _ use for pay and promotion decisions.

Skinner attached the label "operant behavior" to behavior that is learned when one "operates on" the environment to produce desired consequences.Some call this the _____ model.

Lotteries are examples of fixed interval reinforcement.

Random supervisory praise is an example of a variable interval reinforcement schedule.

Upward feedback is generally anonymous.

Upward feedback is not a part of 360-degree feedback programs.

Explain the three general criteria for distribution.

_____ rewards are self-granted.

To get results,feedback should focus on personalities as well as performance.

Angelina derives pleasure from the actual task of writing a book.She can be described as _____ motivated.

Employees at Studious Bookstore show up on time just to avoid the manager screaming at them.This is an example of:

Employees at Max Manufacturing strive to operate at a zero-defect level because each one of them gets publicly recognized for their individual and team accomplishments.This is an example of:

Define positive reinforcement and negative reinforcement.Are negative reinforcement and negative feedback one and the same? Explain.

According to research,managers who received anonymous upward feedback received _ ratings and liked the process _ than did those receiving feedback from identifiable employees.

Which of the following weaken behavior?

Emma's mother praises her every time she draws a new picture in her drawing book.This motivates Emma to draw more and more new pictures in her book.Emma's mom is indulging in _____ reinforcement.

Needed: People-Centered Managers and Workplaces

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Understanding Social Perception and Managing Diversity

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation I: Needs, Job Design, and Satisfaction

Motivation Ii: Equity, Expectancy, and Goal Setting

Effective Groups and Teams

Making Decisions

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Power, and Politics: an Organizational Survival Kit

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters

Exam 8: Improving Performance With Feedback, Rewards, and Positive Reinforcement

Explain the advantages and disadvantages of positive and negative feedback.

Constructive feedback serves two functions for those who receive it: judgmental and developmental.

According to research,upward and 360-degree feedback leads us to _____ anonymity and _____ use for pay and promotion decisions.

Skinner attached the label "operant behavior" to behavior that is learned when one "operates on" the environment to produce desired consequences.Some call this the _____ model.

Lotteries are examples of fixed interval reinforcement.

Random supervisory praise is an example of a variable interval reinforcement schedule.

Upward feedback is generally anonymous.

Upward feedback is not a part of 360-degree feedback programs.

Explain the three general criteria for distribution.

_____ rewards are self-granted.

To get results,feedback should focus on personalities as well as performance.

Angelina derives pleasure from the actual task of writing a book.She can be described as _____ motivated.

Employees at Studious Bookstore show up on time just to avoid the manager screaming at them.This is an example of:

Employees at Max Manufacturing strive to operate at a zero-defect level because each one of them gets publicly recognized for their individual and team accomplishments.This is an example of:

Define positive reinforcement and negative reinforcement.Are negative reinforcement and negative feedback one and the same? Explain.

According to research,managers who received anonymous upward feedback received _____ ratings and liked the process _____ than did those receiving feedback from identifiable employees.

Which of the following weaken behavior?

Emma's mother praises her every time she draws a new picture in her drawing book.This motivates Emma to draw more and more new pictures in her book.Emma's mom is indulging in _____ reinforcement.

Needed: People-Centered Managers and Workplaces

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Understanding Social Perception and Managing Diversity

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation I: Needs, Job Design, and Satisfaction

Motivation Ii: Equity, Expectancy, and Goal Setting

Effective Groups and Teams

Making Decisions

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Power, and Politics: an Organizational Survival Kit

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters

According to research,upward and 360-degree feedback leads us to _ anonymity and _ use for pay and promotion decisions.

According to research,managers who received anonymous upward feedback received _ ratings and liked the process _ than did those receiving feedback from identifiable employees.