Exam 8: Improving Performance With Feedback, Rewards, and Positive Reinforcement
Exam 1: Needed: People-Centered Managers and Workplaces97 Questions
Exam 2: Organizational Culture, Socialization, and Mentoring100 Questions
Exam 3: Developing Global Managers100 Questions
Exam 4: Understanding Social Perception and Managing Diversity100 Questions
Exam 5: Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions101 Questions
Exam 6: Motivation I: Needs, Job Design, and Satisfaction100 Questions
Exam 7: Motivation Ii: Equity, Expectancy, and Goal Setting101 Questions
Exam 8: Improving Performance With Feedback, Rewards, and Positive Reinforcement98 Questions
Exam 9: Effective Groups and Teams102 Questions
Exam 10: Making Decisions101 Questions
Exam 11: Managing Conflict and Negotiating100 Questions
Exam 12: Communicating in the Digital Age100 Questions
Exam 13: Influence, Power, and Politics: an Organizational Survival Kit102 Questions
Exam 14: Leadership100 Questions
Exam 15: Designing Effective Organizations102 Questions
Exam 16: Managing Change and Organizational Learning102 Questions
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Differentiate between the punishment and extinction as a means of controlling behavior along with examples.
(Essay)
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Which of the following is a non-performance consideration for the distribution of rewards?
(Multiple Choice)
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When Jenny evaluates her supervisor,she is providing _____ feedback.
(Multiple Choice)
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A _____ reinforcement schedule is said to be followed when a random number of responses must be emitted before reinforcement occurs.
(Multiple Choice)
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One of the main reasons why rewards fail to motivate is because:
(Multiple Choice)
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Skinner labeled unlearned reflexes or stimulus-response connections as _____ behavior.
(Multiple Choice)
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In a field study of corporate managers,upward feedback had a negative impact on the performance of low-to-moderate performers.
(True/False)
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One reason feedback often fails is because it is used to punish,embarrass,or put down employees.
(True/False)
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A good reward system should foster personal growth and development and keep talented people from leaving.
(True/False)
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Slot machines that pay off after a random number of lever pulls are an example of:
(Multiple Choice)
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The relative importance of extrinsic and intrinsic rewards is a matter of culture and personal tastes.
(True/False)
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Differentiate between respondent and operant behavior with examples.
B.
F.Skinner drew an important distinction between two types of behavior: respondent and operant behavior.He labeled unlearned reflexes or stimulus-response (S-R)connections respondent behavior.This category of behavior was said to describe a very small proportion of adult human behavior,such as shedding tears while peeling onions and reflexively withdrawing one's hand from a hot stove.Skinner attached the label "operant behavior" to behavior that is learned when one "operates on" the environment to produce desired consequences.Some call this the response-stimulus (R-S)model.Years of controlled experiments with pigeons in "Skinner boxes" helped Skinner develop a sophisticated technology of behavior control,or operant conditioning.For example,he taught pigeons how to pace figure eights and how to bowl by reinforcing the underweight (and thus hungry)birds with food whenever they more closely approximated target behaviors.
(Essay)
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Random supervisory praise for employees who have been doing a good job is an example of _____ reinforcement.
(Multiple Choice)
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One reason nontraditional feedback is growing in popularity is that top-down feedback meshes very well with employee empowerment.
(True/False)
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_____ encompass not only compensation and benefits,but also personal and professional growth opportunities and a motivating work environment that includes recognition,job design,and work-life balance.
(Multiple Choice)
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Intermittent reinforcement involves reinforcement of some but not all instances of a target behavior.
(True/False)
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In his research,psychologist Edward L.Thorndike distinguished between respondent and operant behavior.
(True/False)
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_____ is the process of weakening behavior through either the contingent presentation of something displeasing or the contingent withdrawal of something positive.
(Multiple Choice)
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