Exam 8: Improving Performance With Feedback, Rewards, and Positive Reinforcement

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Differentiate between the punishment and extinction as a means of controlling behavior along with examples.

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Which of the following is a non-performance consideration for the distribution of rewards?

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Feedback should be:

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When Jenny evaluates her supervisor,she is providing _____ feedback.

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A _____ reinforcement schedule is said to be followed when a random number of responses must be emitted before reinforcement occurs.

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One of the main reasons why rewards fail to motivate is because:

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Skinner labeled unlearned reflexes or stimulus-response connections as _____ behavior.

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In a field study of corporate managers,upward feedback had a negative impact on the performance of low-to-moderate performers.

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One reason feedback often fails is because it is used to punish,embarrass,or put down employees.

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A good reward system should foster personal growth and development and keep talented people from leaving.

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Slot machines that pay off after a random number of lever pulls are an example of:

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The relative importance of extrinsic and intrinsic rewards is a matter of culture and personal tastes.

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Differentiate between respondent and operant behavior with examples. B. F.Skinner drew an important distinction between two types of behavior: respondent and operant behavior.He labeled unlearned reflexes or stimulus-response (S-R)connections respondent behavior.This category of behavior was said to describe a very small proportion of adult human behavior,such as shedding tears while peeling onions and reflexively withdrawing one's hand from a hot stove.Skinner attached the label "operant behavior" to behavior that is learned when one "operates on" the environment to produce desired consequences.Some call this the response-stimulus (R-S)model.Years of controlled experiments with pigeons in "Skinner boxes" helped Skinner develop a sophisticated technology of behavior control,or operant conditioning.For example,he taught pigeons how to pace figure eights and how to bowl by reinforcing the underweight (and thus hungry)birds with food whenever they more closely approximated target behaviors.

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Random supervisory praise for employees who have been doing a good job is an example of _____ reinforcement.

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One reason nontraditional feedback is growing in popularity is that top-down feedback meshes very well with employee empowerment.

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_____ encompass not only compensation and benefits,but also personal and professional growth opportunities and a motivating work environment that includes recognition,job design,and work-life balance.

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Intermittent reinforcement involves reinforcement of some but not all instances of a target behavior.

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In his research,psychologist Edward L.Thorndike distinguished between respondent and operant behavior.

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_____ is the process of weakening behavior through either the contingent presentation of something displeasing or the contingent withdrawal of something positive.

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Differentiate between extrinsic and intrinsic rewards.

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