Question 1

Which of the following statements accurately describes Herzberg's hygiene factors?

Accepted Answer

A)  Hygiene factors include achievement and recognition. 
B)  Hygiene factors refer to job content. 
C)  Hygiene factors do not prevent job dissatisfaction from occurring. 
D)  Hygiene factors contribute to job satisfaction. 
E)  Hygiene factors include working conditions, interpersonal relations, organizational policies, and salary. 
A)  Hygiene factors include achievement and recognition. 
B)  Hygiene factors refer to job content. 
C)  Hygiene factors do not prevent job dissatisfaction from occurring. 
D)  Hygiene factors contribute to job satisfaction. 
E)  Hygiene factors include working conditions, interpersonal relations, organizational policies, and salary.

Question 2

According to expectancy theory, managers can influence workers' __________ by clarifying performance-reward relationships and confirming these relationships when rewards are actually given for performance accomplishments.

Accepted Answer

A)  expectancies 
B)  instrumentalities 
C)  reinforcers 
D)  valences 
E)  inducements 
A)  expectancies 
B)  instrumentalities 
C)  reinforcers 
D)  valences 
E)  inducements

Question 3

Management by objectives is criticized for placing too much emphasis on goal-oriented rewards and punishments, top-down goals, goals that are easily stated in objective terms, and individual instead of group goals.

Accepted Answer

A) True 
 B)False

Question 4

Manny has always been driven by the need to work more efficiently, solve problems, and master complex tasks. Manny is classified as driven by a need for:

Accepted Answer

A)  power. 
B)  safety. 
C)  achievement. 
D)  affiliation. 
E)  esteem 
A)  power. 
B)  safety. 
C)  achievement. 
D)  affiliation. 
E)  esteem

Question 5

Herzberg's __________ identifies job context as the source of job dissatisfaction and job content as the source of job satisfaction.

Accepted Answer

The answer of Herzberg's __________ identifies job context as the...

Question 6

According to the expectancy theory, motivation is low when any one of the three components -- expectancy, instrumentality, or valence -- approaches zero.

Accepted Answer

A) True 
 B)False

Question 7

Kathy notices that most of her coworkers take extended lunch breaks. Kathy doesn't do this, but feels she is therefore justified in working a little less hard during the day. Kathy's decision to work "less hard" is best explained by the __________ theory of motivation.

Accepted Answer

The answer of Kathy notices that most of her coworkers...

Question 8

ERG theory collapses Alderfer's five need levels into three need categories.

Accepted Answer

A) True 
 B)False

Question 9

According to Maslow's needs hierarchy, the lower-order needs are esteem and social.

Accepted Answer

A) True 
 B)False

Question 10

__________ is defined as how fair and equitable people view the practices of their workplace.

Accepted Answer

Organizati

Question 11

The expectancy theory of motivation predicts that a person will be motivated to work hard when __________.

Accepted Answer

A)  expectancy is high and instrumentality and valence are low 
B)  instrumentality is high and expectancy and valence are low 
C)  valence is high and expectancy and instrumentality are low 
D)  expectancy, instrumentality, and valence are all high 
E)  expectancy or instrumentality or valence equals zero 
A)  expectancy is high and instrumentality and valence are low 
B)  instrumentality is high and expectancy and valence are low 
C)  valence is high and expectancy and instrumentality are low 
D)  expectancy, instrumentality, and valence are all high 
E)  expectancy or instrumentality or valence equals zero

Question 12

In expectancy theory, instrumentality is the probability assigned by the individual that a given level of performance will lead to various work outcomes.

Accepted Answer

A) True 
 B)False

Question 13

In MBO, frustration-regression refers to the idea that an already satisfied lower-level need can be activated when a higher-level need cannot be satisfied.

Accepted Answer

A) True 
 B)False

Question 14

In a management by objectives approach, the supervisor and subordinate jointly establish performance goals, individually act, and jointly evaluate results and recycle the MBO process.

Accepted Answer

A) True 
 B)False

Question 15

In Maslow's needs hierarchy, __________ needs refer to the needs for security, protection, and stability in the physical and interpersonal events of day-to-day life.

Accepted Answer

safety
Lev

Question 16

Goals are better motivators when employees accept them and show commitment to their goals.

Accepted Answer

A) True 
 B)False

Question 17

Social comparison is the basic foundation for ____________ theory.

Accepted Answer

The answer of Social comparison is the basic foundation for...

Question 18

According to Vroom's __________, a person is motivated to the degree that he or she believes that effort will yield acceptable performance, performance will be rewarded, and the value of the rewards is highly positive.

Accepted Answer

The answer of According to Vroom's __________, a person is...

Question 19

According to the expectancy theory, work motivation will be high when expectancy and instrumentality are high, and valence is highly positive.

Accepted Answer

A) True 
 B)False

Question 20

Since content theories suggest that motivation results from individual needs, managers should __________.

Accepted Answer

A)  apply motivation techniques that apply to most employees 
B)  use the same motivation techniques for every situation 
C)  change their motivational techniques annually to stay abreast of employee needs 
D)  understand individual employee needs and create work environments that respond to them 
E)  test motivation techniques in a few work situations for general use 
A)  apply motivation techniques that apply to most employees 
B)  use the same motivation techniques for every situation 
C)  change their motivational techniques annually to stay abreast of employee needs 
D)  understand individual employee needs and create work environments that respond to them 
E)  test motivation techniques in a few work situations for general use

Which of the following statements accurately describes Herzberg's hygiene factors?

According to expectancy theory, managers can influence workers' __________ by clarifying performance-reward relationships and confirming these relationships when rewards are actually given for performance accomplishments.

Management by objectives is criticized for placing too much emphasis on goal-oriented rewards and punishments, top-down goals, goals that are easily stated in objective terms, and individual instead of group goals.

Manny has always been driven by the need to work more efficiently, solve problems, and master complex tasks. Manny is classified as driven by a need for:

Herzberg's __________ identifies job context as the source of job dissatisfaction and job content as the source of job satisfaction.

According to the expectancy theory, motivation is low when any one of the three components -- expectancy, instrumentality, or valence -- approaches zero.

Kathy notices that most of her coworkers take extended lunch breaks. Kathy doesn't do this, but feels she is therefore justified in working a little less hard during the day. Kathy's decision to work "less hard" is best explained by the __________ theory of motivation.

ERG theory collapses Alderfer's five need levels into three need categories.

According to Maslow's needs hierarchy, the lower-order needs are esteem and social.

__________ is defined as how fair and equitable people view the practices of their workplace.

The expectancy theory of motivation predicts that a person will be motivated to work hard when __________.

In expectancy theory, instrumentality is the probability assigned by the individual that a given level of performance will lead to various work outcomes.

In MBO, frustration-regression refers to the idea that an already satisfied lower-level need can be activated when a higher-level need cannot be satisfied.

In a management by objectives approach, the supervisor and subordinate jointly establish performance goals, individually act, and jointly evaluate results and recycle the MBO process.

In Maslow's needs hierarchy, __________ needs refer to the needs for security, protection, and stability in the physical and interpersonal events of day-to-day life.

Goals are better motivators when employees accept them and show commitment to their goals.

Social comparison is the basic foundation for ____________ theory.

According to Vroom's __________, a person is motivated to the degree that he or she believes that effort will yield acceptable performance, performance will be rewarded, and the value of the rewards is highly positive.

According to the expectancy theory, work motivation will be high when expectancy and instrumentality are high, and valence is highly positive.

Since content theories suggest that motivation results from individual needs, managers should __________.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation and Performance

The Nature of Teams

Teamwork and Performance

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters

Exam 5: Motivation

Which of the following statements accurately describes Herzberg's hygiene factors?

According to expectancy theory, managers can influence workers' __________ by clarifying performance-reward relationships and confirming these relationships when rewards are actually given for performance accomplishments.

Management by objectives is criticized for placing too much emphasis on goal-oriented rewards and punishments, top-down goals, goals that are easily stated in objective terms, and individual instead of group goals.

Manny has always been driven by the need to work more efficiently, solve problems, and master complex tasks. Manny is classified as driven by a need for:

Herzberg's __________ identifies job context as the source of job dissatisfaction and job content as the source of job satisfaction.

According to the expectancy theory, motivation is low when any one of the three components -- expectancy, instrumentality, or valence -- approaches zero.

Kathy notices that most of her coworkers take extended lunch breaks. Kathy doesn't do this, but feels she is therefore justified in working a little less hard during the day. Kathy's decision to work "less hard" is best explained by the __________ theory of motivation.

ERG theory collapses Alderfer's five need levels into three need categories.

According to Maslow's needs hierarchy, the lower-order needs are esteem and social.

__________ is defined as how fair and equitable people view the practices of their workplace.

The expectancy theory of motivation predicts that a person will be motivated to work hard when __________.

In expectancy theory, instrumentality is the probability assigned by the individual that a given level of performance will lead to various work outcomes.

In MBO, frustration-regression refers to the idea that an already satisfied lower-level need can be activated when a higher-level need cannot be satisfied.

In a management by objectives approach, the supervisor and subordinate jointly establish performance goals, individually act, and jointly evaluate results and recycle the MBO process.

In Maslow's needs hierarchy, __________ needs refer to the needs for security, protection, and stability in the physical and interpersonal events of day-to-day life.

Goals are better motivators when employees accept them and show commitment to their goals.

Social comparison is the basic foundation for ____________ theory.

According to Vroom's __________, a person is motivated to the degree that he or she believes that effort will yield acceptable performance, performance will be rewarded, and the value of the rewards is highly positive.

According to the expectancy theory, work motivation will be high when expectancy and instrumentality are high, and valence is highly positive.

Since content theories suggest that motivation results from individual needs, managers should __________.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation and Performance

The Nature of Teams

Teamwork and Performance

Decision Making and Creativity

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters