Exam 16: Organizational Structures

Two common classifications of operations technology that have received considerable attention are Thompson's classification and Woodward's classification.

A typical __________ shows the various positions, the position holders, and the lines of authority that link them together.

__________ increases when the discretion to spend money, to hire people, and to make similar decisions is moved farther down the hierarchy of authority.

A firm typically has much more choice in the composition of its general environment than its specific environment.

All of the following are advantages of divisional departmentation EXCEPT:

All of the following are factors which firms should consider in organizational design EXCEPT:

The __________ environment is the set of cultural, economic, legal-political, and educational conditions found in the areas in which the organization operates.

Decentralization increases when the discretion to spend money, to hire people, and to make similar decisions is moved farther up the hierarchy of authority.

A guideline for action that outlines important objectives and broadly indicates how an activity is to be performed is called an) _____________.

Describe the basic nature of output controls and process controls.

From an organizational standpoint, information technology IT) can be used as a partial substitute for some operations as well as some process controls.

Deming's system of total quality management seems to work well when it is implemented in conjunction with __________ and __________.

Successful organizations arrange their internal structures to meet the dictates of their dominant technologies or workflows and information technology opportunities.

At ABC Manufacturing, the production and marketing functions would be examples of __________ units.

One useful way to examine the horizontal division of labor is to separate line and staff units.

An __________ is a single corporation that contains several unrelated businesses.

__________ coordination methods are often refinements and extensions of process controls with an emphasis on formalization and standardization.

The __________ structure emphasizes horizontal specialization and is referred to as a professional bureaucracy by Mintzberg.

Process controls include all of the following EXCEPT:

Operations charts are diagrams that depict the formal structures of organizations.