Question 1

Which of the following would likely cause a change in market opportunities based upon levels of income and wealth?

Accepted Answer

A) economic change 
B) sociological and demographic change 
C) technological change 
D) political change 
E) legal change 
A) economic change 
B) sociological and demographic change 
C) technological change 
D) political change 
E) legal change

Question 2

Reducing the complexity of a product and improving a product's maintainability are activities of:

Accepted Answer

A) product lifecycle management (PLM). 
B) product-by-value analysis. 
C) manufacturability and value engineering. 
D) organizing for product development. 
E) design for destruction (DF
D) . 
A) product lifecycle management (PLM). 
B) product-by-value analysis. 
C) manufacturability and value engineering. 
D) organizing for product development. 
E) design for destruction (DF
D) .

Question 3

The analysis tool that lists products in descending order of their individual dollar contribution to the firm is:

Accepted Answer

A) decision tree analysis. 
B) Pareto analysis. 
C) breakeven analysis. 
D) product-by-value analysis. 
E) product life cycle analysis. 
A) decision tree analysis. 
B) Pareto analysis. 
C) breakeven analysis. 
D) product-by-value analysis. 
E) product life cycle analysis.

Question 4

In the ________ phase of the product life cycle,the product design has begun to stabilize.

Accepted Answer

The answer of In the ________ phase of the product...

Question 5

An assembly chart:

Accepted Answer

A) shows graphically how the product is assembled. 
B) shows an exploded view of the product. 
C) lists the operations,including assembly and inspection,necessary to produce the component with the material specified in the bill of material. 
D) provides detailed instructions on how to perform a given task. 
E) describes the dimensions and finish of each component. 
A) shows graphically how the product is assembled. 
B) shows an exploded view of the product. 
C) lists the operations,including assembly and inspection,necessary to produce the component with the material specified in the bill of material. 
D) provides detailed instructions on how to perform a given task. 
E) describes the dimensions and finish of each component.

Question 6

In analyzing product design decisions,decision trees determine the ________ of each course of action.

Accepted Answer

expected v

Question 7

What technology "builds" products by laying down successive thin layers of plastic,metal,glass,or ceramics?

Accepted Answer

A) CAM 
B) STEP 
C) 3-D printing 
D) replicator 
E) virtual reality 
A) CAM 
B) STEP 
C) 3-D printing 
D) replicator 
E) virtual reality

Question 8

3-D printing is an extension of:

Accepted Answer

A) modular design. 
B) quality function deployment. 
C) robust design. 
D) concurrent engineering. 
E) computer-aided design. 
A) modular design. 
B) quality function deployment. 
C) robust design. 
D) concurrent engineering. 
E) computer-aided design.

Question 9

Computer-aided design (CAD)refers to the use of specialized computer programs to direct and control manufacturing equipment.

Accepted Answer

A) True 
 B)False

Question 10

A company manufactures specialty pollution-sensing devices for the offshore oil industry.One particular device has reached maturity,and the company is considering whether to replace it with a newer model.Technologies have not changed dramatically,so the new device would have similar functionality to the existing one,but would be smaller and lighter in weight.The firm's three choices are: (1)keep the old model, (2)design a replacement device with internal resources, (3)and purchase a new design from a firm that is one of its suppliers.The market for these devices will be either "receptive" or "neutral" of the replacement model.The financial estimates are as follows: Keeping the old design will yield a profit of $6 million dollars.Designing the replacement internally will yield $10 million if the market is "receptive," but a $3 million loss if the market is "neutral." Acquiring the new design from the supplier will profit $4 million under "receptive," $1 million under "neutral." The company feels that the market has a 70 percent chance of being "receptive" and a 30 percent chance of being "neutral." Draw the appropriate decision tree.Calculate expected value for all courses of action.What action yields the highest expected value?

Accepted Answer

@#IMG-DLM& The three expected monetary values are:

Question 11

Which of the following represents an opportunity for generating a new product?

Accepted Answer

A) understanding the customer 
B) demographic change,such as decreasing family size 
C) changes in professional standards 
D) economic change,such as rising household incomes 
E) All of the above are such opportunities. 
A) understanding the customer 
B) demographic change,such as decreasing family size 
C) changes in professional standards 
D) economic change,such as rising household incomes 
E) All of the above are such opportunities.

Question 12

Briefly explain how product life-cycle management (PLM)impacts product design.

Accepted Answer

PLM is an umbrella of software programs

Question 13

What identifies components by a coding scheme that specifies size,shape,and the type of processing (such as size)?

Accepted Answer

A) engineering drawing 
B) group technology 
C) bill of material 
D) assembly drawing 
E) assembly chart 
A) engineering drawing 
B) group technology 
C) bill of material 
D) assembly drawing 
E) assembly chart

Question 14

Which of the following is NOT a service design technique used to increase service efficiency?

Accepted Answer

A) increase customer interaction 
B) delay customization 
C) automation 
D) modularization 
E) limit the options 
A) increase customer interaction 
B) delay customization 
C) automation 
D) modularization 
E) limit the options

Question 15

Tri-products is trying to decide whether to make or buy an accessory item for one of their products.It is projected that this item will sell for $10 each.If the item is outsourced,there is virtually no cost other than the $6 per unit that they would pay their supplier.Internally,they have two choices.Process A requires an investment of $120,000 for design and equipment,but results in a $4 per unit cost.Process B requires only a $100,000 investment,but its per unit cost is $5.Regardless of whether the item is subcontracted or produced internally,there is a 50% chance that they will sell 50,000 units,and a 50% chance that they will sell 100,000 units.Draw the decision tree appropriate to the alternatives and outcomes stated.Using the decision tree and EMV,what is their best choice?

Accepted Answer

Process A promises t

Question 16

3-D printing has proven to be particularly advantageous for:

Accepted Answer

A) prototype development and custom products. 
B) modular design. 
C) quality function deployment. 
D) robust design. 
E) computer-aided design. 
A) prototype development and custom products. 
B) modular design. 
C) quality function deployment. 
D) robust design. 
E) computer-aided design.

Question 17

If a design can be produced to requirements even when the production process has unfavorable conditions,the design is said to be ________.

Accepted Answer

The answer of If a design can be produced to...

Question 18

Group technology enables the grouping of parts into families based on similar processing requirements.

Accepted Answer

A) True 
 B)False

Question 19

Quality function deployment (QFD):

Accepted Answer

A) determines what will satisfy the customer. 
B) translates customer desires into the target design. 
C) is used early in the design process. 
D) is used to determine where to deploy quality efforts. 
E) all of the above 
A) determines what will satisfy the customer. 
B) translates customer desires into the target design. 
C) is used early in the design process. 
D) is used to determine where to deploy quality efforts. 
E) all of the above

Question 20

JDI,Inc.is trying to decide whether to make or buy a part (#J-45FPT).Purchasing the part would cost $1.50 each.If they design and produce it themselves,it will result in a per unit cost of $0.75.However,the design investment would be $50,000.Further,they realize that for this type of part,there is a 30% chance that the part will need to be redesigned at an additional cost of $50,000.Regardless of whether they make or buy the part,JDI will need 100,000 of these parts.Using decision trees analysis and EMV,what should JDI do? Show the decision tree.

Accepted Answer

Since the expected values repr

Exam 5: Design of Goods and Services

Which of the following would likely cause a change in market opportunities based upon levels of income and wealth?

Reducing the complexity of a product and improving a product's maintainability are activities of:

The analysis tool that lists products in descending order of their individual dollar contribution to the firm is:

In the ________ phase of the product life cycle,the product design has begun to stabilize.

An assembly chart:

In analyzing product design decisions,decision trees determine the ________ of each course of action.

What technology "builds" products by laying down successive thin layers of plastic,metal,glass,or ceramics?

3-D printing is an extension of:

Computer-aided design (CAD)refers to the use of specialized computer programs to direct and control manufacturing equipment.

Which of the following represents an opportunity for generating a new product?

Briefly explain how product life-cycle management (PLM)impacts product design.

What identifies components by a coding scheme that specifies size,shape,and the type of processing (such as size)?

Which of the following is NOT a service design technique used to increase service efficiency?

3-D printing has proven to be particularly advantageous for:

If a design can be produced to requirements even when the production process has unfavorable conditions,the design is said to be ________.

Group technology enables the grouping of parts into families based on similar processing requirements.

Quality function deployment (QFD):

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Managing Quality

Process Strategy

Location Strategies

Layout Strategies

Human Resources,job Design,and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrpand ERP

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Sustainability in the Supply Chain

Statistical Process Control

Capacity and Constraint Management

Supply Chain Management Analytics

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

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