Question 1

A product's life cycle is divided into four stages,which are:

Accepted Answer

A) introduction,growth,saturation,and maturity. 
B) introduction,growth,stability,and decline. 
C) introduction,maturity,saturation,and decline. 
D) introduction,growth,maturity,and decline. 
E) incubation,growth,maturity,and decline. 
A) introduction,growth,saturation,and maturity. 
B) introduction,growth,stability,and decline. 
C) introduction,maturity,saturation,and decline. 
D) introduction,growth,maturity,and decline. 
E) incubation,growth,maturity,and decline.

Question 2

3M's goal is to produce 30% of its profit from products introduced in the last 4 years.

Accepted Answer

A) True 
 B)False

Question 3

The use of information technology to control machinery is called ________.

Accepted Answer

computer-a

Question 4

Manufacturability and value engineering has which of the following benefits? I.Reduced complexity of the product
II.Reduction of environmental impact
III.Additional standardization of components
IV.Robust design
V.Improved job design and safety

Accepted Answer

A) I,III,V 
B) II,IV 
C) I,III,IV 
D) IV 
E) I,II,III,IV,V 
A) I,III,V 
B) II,IV 
C) I,III,IV 
D) IV 
E) I,II,III,IV,V

Question 5

Rapidly developing products and moving them to the market is part of time-based competition.

Accepted Answer

A) True 
 B)False

Question 6

A process sheet is a type of:

Accepted Answer

A) assembly drawing. 
B) assembly chart. 
C) route sheet. 
D) work order. 
E) bill of material. 
A) assembly drawing. 
B) assembly chart. 
C) route sheet. 
D) work order. 
E) bill of material.

Question 7

Identify at least three general benefits derived from CAD.

Accepted Answer

Faster development,b

Question 8

The hierarchy of components,their description,and the quantity of each required to make one unit of a product are documented on:

Accepted Answer

A) a group technology listing. 
B) a route sheet. 
C) a bill of material. 
D) an engineering drawing. 
E) a work order. 
A) a group technology listing. 
B) a route sheet. 
C) a bill of material. 
D) an engineering drawing. 
E) a work order.

Question 9

The customer may participate in the design of,and in the delivery of,services.

Accepted Answer

A) True 
 B)False

Question 10

What is quality function deployment (QFD)?

Accepted Answer

QFD refers to both (1)determin

Question 11

Regal Marine's attempts to keep in touch with customers and respond to the marketplace are made impossible because consumer tastes change and maritime engineering improves.

Accepted Answer

A) True 
 B)False

Question 12

Apple generates almost 60% of its revenue from products launched in the past 4 years.

Accepted Answer

A) True 
 B)False

Question 13

In which stage of the product life cycle should product strategy focus on process modifications as the product is being "fine-tuned" for the market?

Accepted Answer

A) introduction 
B) growth 
C) maturity 
D) decline 
E) incubation 
A) introduction 
B) growth 
C) maturity 
D) decline 
E) incubation

Question 14

Modular design exists only in tangible products;it makes no sense in services.

Accepted Answer

A) True 
 B)False

Question 15

Product strategy may focus on developing a competitive advantage via differentiation,low cost,rapid response,or a combination of these.

Accepted Answer

A) True 
 B)False

Question 16

What is the objective of the product decision?

Accepted Answer

To develop and implement a pro

Question 17

Relatively few new product ideas,perhaps only 1 in 250,become successfully marketed products.

Accepted Answer

A) True 
 B)False

Question 18

A swim club is designing a new pool to replace its old pool.The new pool would need to last for 10 years since the club is planning on relocating after 10 years.A concrete shell would cost $100,000 and last for all 10 years.Another option is to install a vinyl liner that would cost only $75,000 to install.However,the vinyl is not guaranteed to last for all 10 years,and it has a 33% chance of breaking down.Repair of the vinyl would cost $40,000 and would extend the life of the vinyl liner to the 10-year mark.If both options are acceptable to the swim club,which one minimizes their cost?

Accepted Answer

@#IMG-DLM& EMV(in thousands)of vinyl is

Question 19

Quality function deployment refers to both (1)determining what will satisfy the customer and (2)translating those customer desires into a target design.

Accepted Answer

A) True 
 B)False

Question 20

A company is deciding if it should design an advertising system for use on Twitter©.The first option is to skip out on designing,with no net costs or gains.The second option is System A,which would result in additional sales of either $50,000 under good conditions or $10,000 under bad conditions.The final choice is System B,which would increase sales by $20,000 under both good and bad conditions.Suppose that good conditions are twice as likely as bad conditions.Which option should the company pursue if developing a system costs $25,000?

Accepted Answer

@#IMG-DLM& EMV of System A is 2/3(25000)

Exam 5: Design of Goods and Services

A product's life cycle is divided into four stages,which are:

3M's goal is to produce 30% of its profit from products introduced in the last 4 years.

The use of information technology to control machinery is called ________.

Manufacturability and value engineering has which of the following benefits? I.Reduced complexity of the product II.Reduction of environmental impact III.Additional standardization of components IV.Robust design V.Improved job design and safety

Rapidly developing products and moving them to the market is part of time-based competition.

A process sheet is a type of:

Identify at least three general benefits derived from CAD.

The hierarchy of components,their description,and the quantity of each required to make one unit of a product are documented on:

The customer may participate in the design of,and in the delivery of,services.

What is quality function deployment (QFD)?

Regal Marine's attempts to keep in touch with customers and respond to the marketplace are made impossible because consumer tastes change and maritime engineering improves.

Apple generates almost 60% of its revenue from products launched in the past 4 years.

In which stage of the product life cycle should product strategy focus on process modifications as the product is being "fine-tuned" for the market?

Modular design exists only in tangible products;it makes no sense in services.

Product strategy may focus on developing a competitive advantage via differentiation,low cost,rapid response,or a combination of these.

What is the objective of the product decision?

Relatively few new product ideas,perhaps only 1 in 250,become successfully marketed products.

Quality function deployment refers to both (1)determining what will satisfy the customer and (2)translating those customer desires into a target design.

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Managing Quality

Process Strategy

Location Strategies

Layout Strategies

Human Resources,job Design,and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrpand ERP

Short-Term Scheduling

Lean Operations

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Sustainability in the Supply Chain

Statistical Process Control

Capacity and Constraint Management

Supply Chain Management Analytics

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Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

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