Question 1

An operations chart,or right-hand/left-hand chart,points out wasted motion and idle time.

Accepted Answer

A) True 
 B)False

Question 2

A time study of a certain service task found an average time of 15 minutes,with a standard deviation of 5 minutes.These figures were based on a sample of 100 measurements.Is the sample large enough that we are 95% confident that standard time is within ±5% of its true value?

Accepted Answer

n = @#IMG-DLM& = @#IMG-DLM& = 170.74 or

Question 3

The objective of a human resource strategy is to:

Accepted Answer

A) produce the demand forecast at the lowest possible labor cost. 
B) match employment levels with demand. 
C) achieve a reasonable quality of work life at low cost. 
D) manage labor and design jobs so people are effectively and efficiently utilized. 
E) hire the most diversified workforce possible. 
A) produce the demand forecast at the lowest possible labor cost. 
B) match employment levels with demand. 
C) achieve a reasonable quality of work life at low cost. 
D) manage labor and design jobs so people are effectively and efficiently utilized. 
E) hire the most diversified workforce possible.

Question 4

Labor planning determines employment stability.

Accepted Answer

A) True 
 B)False

Question 5

Standard time may be less than average observed time.

Accepted Answer

A) True 
 B)False

Question 6

________ systems provide some portion of any profit for distribution to employees.

Accepted Answer

The answer of ________ systems provide some portion of any...

Question 7

________ allowances are those that account for the distance from employees to restrooms,water fountains,and other facilities.

Accepted Answer

The answer of ________ allowances are those that account for...

Question 8

What is the behavioral approach to job design that involves giving the worker more tasks requiring similar skills?

Accepted Answer

A) job enlargement 
B) job enrichment 
C) job enhancement 
D) job rotation 
E) job involvement 
A) job enlargement 
B) job enrichment 
C) job enhancement 
D) job rotation 
E) job involvement

Question 9

A bank manager wants to determine the percent of time the bank's tellers are working and idle.He decides to use work sampling,and his initial estimate is that the tellers are idle 20% of the time.Approximately how many observations should be taken to be 95% confident that the results will not be more than 5% away from the true result?

Accepted Answer

A) 6 
B) 16 
C) 44 
D) 210 
E) 246 
A) 6 
B) 16 
C) 44 
D) 210 
E) 246

Question 10

The visual workplace:

Accepted Answer

A) uses low-cost visual devices to share information. 
B) may use andons. 
C) may use clocks to remind employees of the goal. 
D) may use kanbans to reduce inventory. 
E) All of the above describe the visual workplace. 
A) uses low-cost visual devices to share information. 
B) may use andons. 
C) may use clocks to remind employees of the goal. 
D) may use kanbans to reduce inventory. 
E) All of the above describe the visual workplace.

Question 11

Psychological factors have little relevance in the design of assembly line jobs because those jobs involve physical products and production technology.

Accepted Answer

A) True 
 B)False

Question 12

The two extremes of employment stability policy are "follow demand exactly" and "keep demand constant."

Accepted Answer

A) True 
 B)False

Question 13

A brake system installer in an auto factory has an actual average time of 10 minutes on her task.The performance rating of the worker timed was estimated at 110%.Practice in this department is to allow 9% for allowances.
a.Find the normal time for the operation.
b.Compute the standard time for the operation.

Accepted Answer

a.Normal time = (10

Question 14

Flow diagrams are used to analyze:

Accepted Answer

A) movement of people or material. 
B) utilization of an operator and machine. 
C) body movements. 
D) time taken by various activities. 
E) unnecessary micro-motions. 
A) movement of people or material. 
B) utilization of an operator and machine. 
C) body movements. 
D) time taken by various activities. 
E) unnecessary micro-motions.

Question 15

Equitable pay alone cannot achieve a reasonable quality of work life in an organization.

Accepted Answer

A) True 
 B)False

Question 16

Most pit crew members have background experience in what area?

Accepted Answer

A) mechanical engineering 
B) athletics 
C) car mechanics 
D) automobile race driving 
E) No specific area-crew members come from all sorts of backgrounds. 
A) mechanical engineering 
B) athletics 
C) car mechanics 
D) automobile race driving 
E) No specific area-crew members come from all sorts of backgrounds.

Question 17

Which of the following is not analyzed using methods techniques?

Accepted Answer

A) movement of capital 
B) body movement 
C) movement of individuals 
D) movement of material 
E) crew activity 
A) movement of capital 
B) body movement 
C) movement of individuals 
D) movement of material 
E) crew activity

Question 18

Which of the following statements describes job rotation?

Accepted Answer

A) The job contains a larger number of similar tasks. 
B) The job includes some planning and control necessary for job accomplishment. 
C) The operator works on different shifts on a regular basis. 
D) The operator's schedule is flexible. 
E) The operator is allowed to move,for example,from one type of CNC machine to another. 
A) The job contains a larger number of similar tasks. 
B) The job includes some planning and control necessary for job accomplishment. 
C) The operator works on different shifts on a regular basis. 
D) The operator's schedule is flexible. 
E) The operator is allowed to move,for example,from one type of CNC machine to another.

Question 19

An advantage of predetermined time standards is that the standard can be set before a task is actually performed.

Accepted Answer

A) True 
 B)False

Exam 10: Human Resources,job Design,and Work Measurement

An operations chart,or right-hand/left-hand chart,points out wasted motion and idle time.

A time study of a certain service task found an average time of 15 minutes,with a standard deviation of 5 minutes.These figures were based on a sample of 100 measurements.Is the sample large enough that we are 95% confident that standard time is within ±5% of its true value?

The objective of a human resource strategy is to:

Labor planning determines employment stability.

Standard time may be less than average observed time.

________ systems provide some portion of any profit for distribution to employees.

________ allowances are those that account for the distance from employees to restrooms,water fountains,and other facilities.

What is the behavioral approach to job design that involves giving the worker more tasks requiring similar skills?

The visual workplace:

Psychological factors have little relevance in the design of assembly line jobs because those jobs involve physical products and production technology.

The two extremes of employment stability policy are "follow demand exactly" and "keep demand constant."

Flow diagrams are used to analyze:

Equitable pay alone cannot achieve a reasonable quality of work life in an organization.

Most pit crew members have background experience in what area?

Which of the following is not analyzed using methods techniques?

Which of the following statements describes job rotation?

An advantage of predetermined time standards is that the standard can be set before a task is actually performed.

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy

Location Strategies

Layout Strategies

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrpand ERP

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Sustainability in the Supply Chain

Statistical Process Control

Capacity and Constraint Management

Supply Chain Management Analytics

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

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