Question 1

Labor standards based on historical experience are relatively inexpensive to obtain.

Accepted Answer

A) True 
 B)False

Question 2

The visual workplace:

Accepted Answer

A) uses low-cost visual devices to share information. 
B) is an effective means of rapid communication in a dynamic workplace. 
C) replaces difficult-to-understand paperwork. 
D) eliminates non-value-added activities by making problems and standards visual. 
E) All of the above describe the visual workplace. 
A) uses low-cost visual devices to share information. 
B) is an effective means of rapid communication in a dynamic workplace. 
C) replaces difficult-to-understand paperwork. 
D) eliminates non-value-added activities by making problems and standards visual. 
E) All of the above describe the visual workplace.

Question 3

Identify Hackman and Oldham's five desirable characteristics of job design.

Accepted Answer

(1)skill variety; (2

Question 4

A work sampling study requires an acceptable error level of ± 10 percent and 95 percent confidence.
a.What is the required sample size if the sample proportion busy is as large as 50 percent?
b.What is the required sample size if the sample proportion busy is estimated to be about 20 percent?

Accepted Answer

a.(1.962 × .5 ×.5)/ .12 = .960

Question 5

A NASCAR pit crew consists of how many members?

Accepted Answer

A) 7 
B) 5 
C) 9 
D) 10 
E) 4 
A) 7 
B) 5 
C) 9 
D) 10 
E) 4

Question 6

The ________ studies showed that there is a dynamic social system in the workplace.

Accepted Answer

The answer of The ________ studies showed that there is...

Question 7

What are the advantages and the disadvantages of the employment-stability policy of "hold employment constant?"

Accepted Answer

Holding employment levels constant maint

Question 8

Predetermined time standards are an outgrowth of basic motions called:

Accepted Answer

A) mini-movements. 
B) micro-motions. 
C) SAE standards. 
D) TMUs. 
E) therbligs. 
A) mini-movements. 
B) micro-motions. 
C) SAE standards. 
D) TMUs. 
E) therbligs.

Question 9

If historical experience data are so widely available and so easy to obtain,why aren't they more widely used to set labor standards?

Accepted Answer

These data are not objective a

Question 10

The two most basic policies associated with employment stability are:

Accepted Answer

A) job enrichment and job enlargement. 
B) employment for life and guaranteed minimum wage. 
C) follow demand exactly and hold employment constant. 
D) incentive plans and piece-rate plans. 
E) full-time and part-time. 
A) job enrichment and job enlargement. 
B) employment for life and guaranteed minimum wage. 
C) follow demand exactly and hold employment constant. 
D) incentive plans and piece-rate plans. 
E) full-time and part-time.

Question 11

When a worker obtains clear and timely information about his/her performance,his/her job includes which of the following characteristics?

Accepted Answer

A) feedback 
B) skill variety 
C) job identity 
D) job significance 
E) autonomy 
A) feedback 
B) skill variety 
C) job identity 
D) job significance 
E) autonomy

Question 12

Normal time for a stopwatch study is equal to which of the following?

Accepted Answer

A) Average observed time × Performance rating factor 
B) Average observed time + Performance rating factor 
C) Average observed time / Performance rating factor 
D) Average observed time - Performance rating factor 
E) Performance rating factor / Average observed time 
A) Average observed time × Performance rating factor 
B) Average observed time + Performance rating factor 
C) Average observed time / Performance rating factor 
D) Average observed time - Performance rating factor 
E) Performance rating factor / Average observed time

Question 13

________ is an approach that specifies the tasks that constitute a job for an individual or a group.

Accepted Answer

The answer of ________ is an approach that specifies the...

Question 14

Which of the following is used by methods analysis in analyzing body movement at the workstation level?

Accepted Answer

A) MTM chart 
B) flow diagram 
C) operations chart 
D) process chart 
E) improvement chart 
A) MTM chart 
B) flow diagram 
C) operations chart 
D) process chart 
E) improvement chart

Question 15

Which of the following is a visual signal at a machine that notifies support personnel about the machine's status?

Accepted Answer

A) Andon 
B) Endon 
C) Indon 
D) Ondon 
E) Undon 
A) Andon 
B) Endon 
C) Indon 
D) Ondon 
E) Undon

Question 16

Provide at least three examples of nonmonetary incentives.

Accepted Answer

Awards,recognition,a

Question 17

________ estimates the percent of time that a worker spends on various tasks.

Accepted Answer

The answer of ________ estimates the percent of time that...

Question 18

Explain in broad terms,using a sentence or two,what is meant by the "classical stopwatch study." To what extent is it still in use today?

Accepted Answer

The classical stopwatch study,

Question 19

What impact did the Hawthorne studies have on human resource strategy?

Accepted Answer

The Hawthorne studies introduced psychol

Question 20

Which of the following is not a limitation of job expansion?

Accepted Answer

A) higher capital cost 
B) higher wage rates 
C) smaller labor pool 
D) higher training costs 
E) All of the above are limitations of job expansion. 
A) higher capital cost 
B) higher wage rates 
C) smaller labor pool 
D) higher training costs 
E) All of the above are limitations of job expansion.

Exam 10: Human Resources,job Design,and Work Measurement

Labor standards based on historical experience are relatively inexpensive to obtain.

The visual workplace:

Identify Hackman and Oldham's five desirable characteristics of job design.

A work sampling study requires an acceptable error level of ± 10 percent and 95 percent confidence. a.What is the required sample size if the sample proportion busy is as large as 50 percent? b.What is the required sample size if the sample proportion busy is estimated to be about 20 percent?

A NASCAR pit crew consists of how many members?

The ________ studies showed that there is a dynamic social system in the workplace.

What are the advantages and the disadvantages of the employment-stability policy of "hold employment constant?"

Predetermined time standards are an outgrowth of basic motions called:

If historical experience data are so widely available and so easy to obtain,why aren't they more widely used to set labor standards?

The two most basic policies associated with employment stability are:

When a worker obtains clear and timely information about his/her performance,his/her job includes which of the following characteristics?

Normal time for a stopwatch study is equal to which of the following?

________ is an approach that specifies the tasks that constitute a job for an individual or a group.

Which of the following is used by methods analysis in analyzing body movement at the workstation level?

Which of the following is a visual signal at a machine that notifies support personnel about the machine's status?

Provide at least three examples of nonmonetary incentives.

________ estimates the percent of time that a worker spends on various tasks.

Explain in broad terms,using a sentence or two,what is meant by the "classical stopwatch study." To what extent is it still in use today?

What impact did the Hawthorne studies have on human resource strategy?

Which of the following is not a limitation of job expansion?

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