Question 1

Kelly,a production supervisor,is responsible for ten employees who assemble components into a finished product.Kelly is a ________.

Accepted Answer

A) top manager 
B) nonmanagerial employee 
C) middle manager 
D) first-line manager 
A) top manager 
B) nonmanagerial employee 
C) middle manager 
D) first-line manager

Question 2

Ethan is the managing director of his organization.Therefore,________.

Accepted Answer

A) he should be very sound in his technical skills 
B) he can manage with limited financial skills 
C) conceptual skills are the most important skills that Ethan requires 
D) his interpersonal skills are not important 
A) he should be very sound in his technical skills 
B) he can manage with limited financial skills 
C) conceptual skills are the most important skills that Ethan requires 
D) his interpersonal skills are not important

Question 3

Social media is a communications tool which should be ________.

Accepted Answer

A) used to publish one-way messages from managers to employees 
B) banned from the workplace 
C) limited only to top managers 
D) used to tap into innovation and talent 
A) used to publish one-way messages from managers to employees 
B) banned from the workplace 
C) limited only to top managers 
D) used to tap into innovation and talent

Question 4

In order for organizations to survive successfully,managers must create a customer-responsive organization.

Accepted Answer

A) True 
 B)False

Question 5

Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

Accepted Answer

A) True 
 B)False

Question 6

When Fred tells the employees that he is sure they can fulfill the schedule because they are good and skilled employees,he is performing which of the following management functions?

Accepted Answer

A) controlling 
B) leading 
C) negotiating 
D) delegating 
A) controlling 
B) leading 
C) negotiating 
D) delegating

Question 7

Conceptual skills involve ________.

Accepted Answer

A) managing employees who use tools to produce the organization's products 
B) communicating with customers 
C) thinking about abstract and complex situations 
D) inspiring enthusiasm and trust among employees 
A) managing employees who use tools to produce the organization's products 
B) communicating with customers 
C) thinking about abstract and complex situations 
D) inspiring enthusiasm and trust among employees

Question 8

________ skills involve the ability to work well with other people,both individually and in a group.

Accepted Answer

A) Technical 
B) Assessment 
C) Planning 
D) Interpersonal 
A) Technical 
B) Assessment 
C) Planning 
D) Interpersonal

Question 9

Tom is responsible for project managers who supervise others who perform manual work.He reports to a vice president on another continent.Tom is a ________.

Accepted Answer

A) first line manager 
B) middle manager 
C) top manager 
D) nonmanager 
A) first line manager 
B) middle manager 
C) top manager 
D) nonmanager

Question 10

A portion of a manager's job,especially at lower organizational levels,may entail duties that are often more clerical than managerial.

Accepted Answer

A) True 
 B)False

Question 11

Innovation is confined to high-tech and other technologically sophisticated organizations.

Accepted Answer

A) True 
 B)False

Question 12

Kenneth is a vice president of operations.His position would be regarded as a ________.

Accepted Answer

A) top manager 
B) supervisor 
C) middle manager 
D) first-line manager 
A) top manager 
B) supervisor 
C) middle manager 
D) first-line manager

Question 13

Donald's ability to complete activities efficiently and effectively with and through other people is known as ________.

Accepted Answer

A) management 
B) leadership 
C) entrepreneurship 
D) delegation 
A) management 
B) leadership 
C) entrepreneurship 
D) delegation

Question 14

Management is universally needed in all organizations.

Accepted Answer

A) True 
 B)False

Question 15

Wasting resources is considered to be an example of ________.

Accepted Answer

A) inefficacy 
B) ineffableness 
C) inefficiency 
D) ineffectiveness 
A) inefficacy 
B) ineffableness 
C) inefficiency 
D) ineffectiveness

Question 16

Increased accountability of employees is typically caused by ________.

Accepted Answer

A) increased digitization 
B) increased emphasis on organizational ethics 
C) security threats to the organization 
D) discrimination concerns 
A) increased digitization 
B) increased emphasis on organizational ethics 
C) security threats to the organization 
D) discrimination concerns

Question 17

If your team quickly painted the wall but discovered afterward it was the wrong wall,your team would be ________.

Accepted Answer

A) efficient but ineffective 
B) efficient and effective 
C) effective but inefficient 
D) neither effective nor efficient 
A) efficient but ineffective 
B) efficient and effective 
C) effective but inefficient 
D) neither effective nor efficient

Question 18

According to Mintzberg's managerial roles,the ________ roles are ones that involve people and other duties that are ceremonial and symbolic in nature.

Accepted Answer

A) informational 
B) interpersonal 
C) technical 
D) decisional 
A) informational 
B) interpersonal 
C) technical 
D) decisional

Question 19

A ________ is an example of a first-line manager.

Accepted Answer

A) division manager 
B) store manager 
C) regional manager 
D) shift manager 
A) division manager 
B) store manager 
C) regional manager 
D) shift manager

Question 20

Effectiveness refers to getting the most output from the least amount of input.

Accepted Answer

A) True 
 B)False

Kelly,a production supervisor,is responsible for ten employees who assemble components into a finished product.Kelly is a ________.

Ethan is the managing director of his organization.Therefore,________.

Social media is a communications tool which should be ________.

In order for organizations to survive successfully,managers must create a customer-responsive organization.

Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

When Fred tells the employees that he is sure they can fulfill the schedule because they are good and skilled employees,he is performing which of the following management functions?

Conceptual skills involve ________.

________ skills involve the ability to work well with other people,both individually and in a group.

Tom is responsible for project managers who supervise others who perform manual work.He reports to a vice president on another continent.Tom is a ________.

A portion of a manager's job,especially at lower organizational levels,may entail duties that are often more clerical than managerial.

Innovation is confined to high-tech and other technologically sophisticated organizations.

Kenneth is a vice president of operations.His position would be regarded as a ________.

Donald's ability to complete activities efficiently and effectively with and through other people is known as ________.

Management is universally needed in all organizations.

Wasting resources is considered to be an example of ________.

Increased accountability of employees is typically caused by ________.

If your team quickly painted the wall but discovered afterward it was the wrong wall,your team would be ________.

According to Mintzberg's managerial roles,the ________ roles are ones that involve people and other duties that are ceremonial and symbolic in nature.

A ________ is an example of a first-line manager.

Effectiveness refers to getting the most output from the least amount of input.

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 1: Managers in the Workplace

Kelly,a production supervisor,is responsible for ten employees who assemble components into a finished product.Kelly is a ________.

Ethan is the managing director of his organization.Therefore,________.

Social media is a communications tool which should be ________.

In order for organizations to survive successfully,managers must create a customer-responsive organization.

Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

When Fred tells the employees that he is sure they can fulfill the schedule because they are good and skilled employees,he is performing which of the following management functions?

Conceptual skills involve ________.

________ skills involve the ability to work well with other people,both individually and in a group.

Tom is responsible for project managers who supervise others who perform manual work.He reports to a vice president on another continent.Tom is a ________.

A portion of a manager's job,especially at lower organizational levels,may entail duties that are often more clerical than managerial.

Innovation is confined to high-tech and other technologically sophisticated organizations.

Kenneth is a vice president of operations.His position would be regarded as a ________.

Donald's ability to complete activities efficiently and effectively with and through other people is known as ________.

Management is universally needed in all organizations.

Wasting resources is considered to be an example of ________.

Increased accountability of employees is typically caused by ________.

If your team quickly painted the wall but discovered afterward it was the wrong wall,your team would be ________.

According to Mintzberg's managerial roles,the ________ roles are ones that involve people and other duties that are ceremonial and symbolic in nature.

A ________ is an example of a first-line manager.

Effectiveness refers to getting the most output from the least amount of input.

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters