Question 1

Technical skills include ________.

Accepted Answer

A) experience gained by experiments that are used in performing managerial tasks 
B) job specific knowledge needed to proficiently perform work tasks 
C) the ability to work well with individuals and groups 
D) skills managers use to think and to conceptualize about abstract and complex situations 
A) experience gained by experiments that are used in performing managerial tasks 
B) job specific knowledge needed to proficiently perform work tasks 
C) the ability to work well with individuals and groups 
D) skills managers use to think and to conceptualize about abstract and complex situations

Question 2

Effectiveness is associated with ________.

Accepted Answer

A) reducing inventory 
B) decreasing production time 
C) doing the right things 
D) doing things right 
A) reducing inventory 
B) decreasing production time 
C) doing the right things 
D) doing things right

Question 3

When Michael meets with the human resources manager to discuss a complaint filed by one of the employees in the production department,he requires which of the following managerial skills?

Accepted Answer

A) conceptual skills 
B) interpersonal skills 
C) negotiator skills 
D) disturbance handler skills 
A) conceptual skills 
B) interpersonal skills 
C) negotiator skills 
D) disturbance handler skills

Question 4

List at least five rewards and five challenges of being a manager.

Accepted Answer

Rewards of Being a Manager: a.Managers c

Question 5

List the ten managerial roles developed by Mintzberg.

Accepted Answer

Mintzberg described ten managerial roles

Question 6

Which of the following represents one of the challenges of management?

Accepted Answer

A) creating an environment in which organizational members can do their best work 
B) helping others find meaning and fulfillment in their work 
C) influencing organizational outcomes 
D) having to deal with a variety of personalities 
A) creating an environment in which organizational members can do their best work 
B) helping others find meaning and fulfillment in their work 
C) influencing organizational outcomes 
D) having to deal with a variety of personalities

Question 7

Understanding machine operating instructions would be considered a(n)________ skill for a production manager.

Accepted Answer

A) interpersonal 
B) technical 
C) conceptual 
D) empirical 
A) interpersonal 
B) technical 
C) conceptual 
D) empirical

Question 8

Efficiency is described as "doing things right."

Accepted Answer

A) True 
 B)False

Question 9

The ________ roles involve collecting,receiving,and disseminating information,according to Mintzberg's managerial roles.

Accepted Answer

A) interpersonal 
B) informational 
C) technical 
D) decisional 
A) interpersonal 
B) informational 
C) technical 
D) decisional

Question 10

________ have titles such as executive vice president,chief operating officer,and chief executive officer.

Accepted Answer

A) Supervisors 
B) Middle managers 
C) First-line managers 
D) Top managers 
A) Supervisors 
B) Middle managers 
C) First-line managers 
D) Top managers

Question 11

When a manager performs the controlling function of management,he must monitor and evaluate performance.

Accepted Answer

A) True 
 B)False

Question 12

Ben,a production plant manager,reports to Dan,a general manager.Ben and Dan are ________.

Accepted Answer

A) top managers 
B) middle managers 
C) supervisors 
D) first-line managers 
A) top managers 
B) middle managers 
C) supervisors 
D) first-line managers

Question 13

A manager's job is all about personal achievement.

Accepted Answer

A) True 
 B)False

Question 14

Managers must understand and manage both the power and the peril of social media.

Accepted Answer

A) True 
 B)False

Question 15

________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

Accepted Answer

A) Middle managers 
B) Top managers 
C) Production managers 
D) Research managers 
A) Middle managers 
B) Top managers 
C) Production managers 
D) Research managers

Question 16

Determining who reports to whom is part of the controlling function of management.

Accepted Answer

A) True 
 B)False

Question 17

Today's managers are just as likely to be women as they are men.

Accepted Answer

A) True 
 B)False

Question 18

Ralph's search for new technologies that can be used in the production processes of his plant is an example of which type of management skill?

Accepted Answer

A) conceptual 
B) communication 
C) effectiveness 
D) monitor 
A) conceptual 
B) communication 
C) effectiveness 
D) monitor

Question 19

The organizational chart shows titles such as front-line manager,plant manager,and vice president of operations.It is very likely this organization has a ________.

Accepted Answer

A) traditional committee structure 
B) traditional pyramid structure 
C) modern matrix structure 
D) flexible structure 
A) traditional committee structure 
B) traditional pyramid structure 
C) modern matrix structure 
D) flexible structure

Question 20

When the mayor officiates at the ribbon-cutting ceremony for the new bridge,he is performing one of Mintzberg's ________ roles.

Accepted Answer

A) interpersonal 
B) informational 
C) decisional 
D) organizing 
A) interpersonal 
B) informational 
C) decisional 
D) organizing

Technical skills include ________.

Effectiveness is associated with ________.

When Michael meets with the human resources manager to discuss a complaint filed by one of the employees in the production department,he requires which of the following managerial skills?

List at least five rewards and five challenges of being a manager.

List the ten managerial roles developed by Mintzberg.

Which of the following represents one of the challenges of management?

Understanding machine operating instructions would be considered a(n)________ skill for a production manager.

Efficiency is described as "doing things right."

The ________ roles involve collecting,receiving,and disseminating information,according to Mintzberg's managerial roles.

________ have titles such as executive vice president,chief operating officer,and chief executive officer.

When a manager performs the controlling function of management,he must monitor and evaluate performance.

Ben,a production plant manager,reports to Dan,a general manager.Ben and Dan are ________.

A manager's job is all about personal achievement.

Managers must understand and manage both the power and the peril of social media.

________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

Determining who reports to whom is part of the controlling function of management.

Today's managers are just as likely to be women as they are men.

Ralph's search for new technologies that can be used in the production processes of his plant is an example of which type of management skill?

The organizational chart shows titles such as front-line manager,plant manager,and vice president of operations.It is very likely this organization has a ________.

When the mayor officiates at the ribbon-cutting ceremony for the new bridge,he is performing one of Mintzberg's ________ roles.

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 1: Managers in the Workplace

Technical skills include ________.

Effectiveness is associated with ________.

When Michael meets with the human resources manager to discuss a complaint filed by one of the employees in the production department,he requires which of the following managerial skills?

List at least five rewards and five challenges of being a manager.

List the ten managerial roles developed by Mintzberg.

Which of the following represents one of the challenges of management?

Understanding machine operating instructions would be considered a(n)________ skill for a production manager.

Efficiency is described as "doing things right."

The ________ roles involve collecting,receiving,and disseminating information,according to Mintzberg's managerial roles.

________ have titles such as executive vice president,chief operating officer,and chief executive officer.

When a manager performs the controlling function of management,he must monitor and evaluate performance.

Ben,a production plant manager,reports to Dan,a general manager.Ben and Dan are ________.

A manager's job is all about personal achievement.

Managers must understand and manage both the power and the peril of social media.

________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

Determining who reports to whom is part of the controlling function of management.

Today's managers are just as likely to be women as they are men.

Ralph's search for new technologies that can be used in the production processes of his plant is an example of which type of management skill?

The organizational chart shows titles such as front-line manager,plant manager,and vice president of operations.It is very likely this organization has a ________.

When the mayor officiates at the ribbon-cutting ceremony for the new bridge,he is performing one of Mintzberg's ________ roles.

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters