Question 1

________ developed a categorization scheme for defining what managers do,consisting of ten different but highly interrelated roles.

Accepted Answer

A) Henri Fayol 
B) Abraham Maslow 
C) Henry Mintzberg 
D) Peter Drucker 
A) Henri Fayol 
B) Abraham Maslow 
C) Henry Mintzberg 
D) Peter Drucker

Question 2

Conceptual skills are less important to top managers.

Accepted Answer

A) True 
 B)False

Question 3

Alice is responsible for getting work done through others.Alice is a ________.

Accepted Answer

A) consultant 
B) middle manager 
C) supervisor 
D) top manager 
A) consultant 
B) middle manager 
C) supervisor 
D) top manager

Question 4

Ellen's ability to produce the same amount of product with fewer personnel is a reflection of her ________.

Accepted Answer

A) effectiveness 
B) organizing skills 
C) leadership 
D) efficiency 
A) effectiveness 
B) organizing skills 
C) leadership 
D) efficiency

Question 5

Which of the following is true concerning the three managerial skills?

Accepted Answer

A) Technical skills tend to be most important for middle-level managers. 
B) Conceptual skills are most important for lower-level managers. 
C) Interpersonal skills remain equally important to all levels of management. 
D) Technical skills increase and conceptual skills decrease in importance as a manager climbs the organizational chart. 
A) Technical skills tend to be most important for middle-level managers. 
B) Conceptual skills are most important for lower-level managers. 
C) Interpersonal skills remain equally important to all levels of management. 
D) Technical skills increase and conceptual skills decrease in importance as a manager climbs the organizational chart.

Question 6

What is universality of management? Why is it important?

Accepted Answer

Management is needed in all types and si

Question 7

List and explain the four basic functions of management.

Accepted Answer

The four basic functions of management a

Question 8

Blue Fin and ChrisCraft,two boat manufacturers,have merged.Top managers now must decide how the work will be divided and who will do what work.Such an arrangement makes up a(n)________.

Accepted Answer

A) strategic partnership 
B) coalition 
C) organization 
D) affinity group 
A) strategic partnership 
B) coalition 
C) organization 
D) affinity group

Question 9

Establishing strategies for achieving organizational goals is a part of the ________ function.

Accepted Answer

A) leading 
B) coordinating 
C) planning 
D) organizing 
A) leading 
B) coordinating 
C) planning 
D) organizing

Question 10

As part of the orientation for her internship,Rebecca was informed that ________ are the people who direct the activities of others in an organization.

Accepted Answer

A) directors 
B) managers 
C) subordinates 
D) line workers 
A) directors 
B) managers 
C) subordinates 
D) line workers

Question 11

Connie has an idea for a new product she would like to produce and market.Mintzberg would consider the activities necessary to form and launch her company to be part of the ________ role.

Accepted Answer

A) planning 
B) resource allocator 
C) negotiator 
D) entrepreneur 
A) planning 
B) resource allocator 
C) negotiator 
D) entrepreneur

Question 12

When Sam Walton visited his Walmart stores,he would often lead the employees in cheers and give inspiring speeches.Sam knew the importance of ________ skills.

Accepted Answer

A) decisional 
B) technical 
C) interpersonal 
D) conceptual 
A) decisional 
B) technical 
C) interpersonal 
D) conceptual

Question 13

In a short essay,describe the importance of customers to the manager's job.

Accepted Answer

Organizations need customers.Without the

Question 14

According to Robert L.Katz,managers need to have technical,interpersonal,and conceptual skills.

Accepted Answer

A) True 
 B)False

Question 15

Briefly discuss the difference between efficiency and effectiveness.

Accepted Answer

a.Efficiency refers to getting the most

Question 16

Organizing includes ________.

Accepted Answer

A) setting organizational goals 
B) hiring organizational members 
C) motivating organizational members 
D) determining who does what tasks 
A) setting organizational goals 
B) hiring organizational members 
C) motivating organizational members 
D) determining who does what tasks

Question 17

The CEO of MindWerks must understand the industry in which his business competes,the future of that industry,and the competition.This requires strong ________ skills.

Accepted Answer

A) technical 
B) interpersonal 
C) conceptual 
D) controlling 
A) technical 
B) interpersonal 
C) conceptual 
D) controlling

Question 18

From a business perspective,a company's ability to achieve its business goals and increase long-term shareholder value by integrating economic,environmental,and social opportunities into its business strategies is known as ________.

Accepted Answer

A) accountability 
B) universality 
C) equitability 
D) sustainability 
A) accountability 
B) universality 
C) equitability 
D) sustainability

Question 19

Managers with good ________ know how to communicate,motivate and lead to get the best out of their people.

Accepted Answer

A) interpersonal skills 
B) conceptual skills 
C) technical skills 
D) empirical skills 
A) interpersonal skills 
B) conceptual skills 
C) technical skills 
D) empirical skills

Question 20

When Calvin helps one of his employees troubleshoot a machine problem,he is using his ________ skills.

Accepted Answer

A) negotiator 
B) technical 
C) interpersonal 
D) conceptual 
A) negotiator 
B) technical 
C) interpersonal 
D) conceptual

________ developed a categorization scheme for defining what managers do,consisting of ten different but highly interrelated roles.

Conceptual skills are less important to top managers.

Alice is responsible for getting work done through others.Alice is a ________.

Ellen's ability to produce the same amount of product with fewer personnel is a reflection of her ________.

Which of the following is true concerning the three managerial skills?

What is universality of management? Why is it important?

List and explain the four basic functions of management.

Blue Fin and ChrisCraft,two boat manufacturers,have merged.Top managers now must decide how the work will be divided and who will do what work.Such an arrangement makes up a(n)________.

Establishing strategies for achieving organizational goals is a part of the ________ function.

As part of the orientation for her internship,Rebecca was informed that ________ are the people who direct the activities of others in an organization.

Connie has an idea for a new product she would like to produce and market.Mintzberg would consider the activities necessary to form and launch her company to be part of the ________ role.

When Sam Walton visited his Walmart stores,he would often lead the employees in cheers and give inspiring speeches.Sam knew the importance of ________ skills.

In a short essay,describe the importance of customers to the manager's job.

According to Robert L.Katz,managers need to have technical,interpersonal,and conceptual skills.

Briefly discuss the difference between efficiency and effectiveness.

Organizing includes ________.

The CEO of MindWerks must understand the industry in which his business competes,the future of that industry,and the competition.This requires strong ________ skills.

From a business perspective,a company's ability to achieve its business goals and increase long-term shareholder value by integrating economic,environmental,and social opportunities into its business strategies is known as ________.

Managers with good ________ know how to communicate,motivate and lead to get the best out of their people.

When Calvin helps one of his employees troubleshoot a machine problem,he is using his ________ skills.

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 1: Managers in the Workplace

________ developed a categorization scheme for defining what managers do,consisting of ten different but highly interrelated roles.

Conceptual skills are less important to top managers.

Alice is responsible for getting work done through others.Alice is a ________.

Ellen's ability to produce the same amount of product with fewer personnel is a reflection of her ________.

Which of the following is true concerning the three managerial skills?

What is universality of management? Why is it important?

List and explain the four basic functions of management.

Blue Fin and ChrisCraft,two boat manufacturers,have merged.Top managers now must decide how the work will be divided and who will do what work.Such an arrangement makes up a(n)________.

Establishing strategies for achieving organizational goals is a part of the ________ function.

As part of the orientation for her internship,Rebecca was informed that ________ are the people who direct the activities of others in an organization.

Connie has an idea for a new product she would like to produce and market.Mintzberg would consider the activities necessary to form and launch her company to be part of the ________ role.

When Sam Walton visited his Walmart stores,he would often lead the employees in cheers and give inspiring speeches.Sam knew the importance of ________ skills.

In a short essay,describe the importance of customers to the manager's job.

According to Robert L.Katz,managers need to have technical,interpersonal,and conceptual skills.

Briefly discuss the difference between efficiency and effectiveness.

Organizing includes ________.

The CEO of MindWerks must understand the industry in which his business competes,the future of that industry,and the competition.This requires strong ________ skills.

From a business perspective,a company's ability to achieve its business goals and increase long-term shareholder value by integrating economic,environmental,and social opportunities into its business strategies is known as ________.

Managers with good ________ know how to communicate,motivate and lead to get the best out of their people.

When Calvin helps one of his employees troubleshoot a machine problem,he is using his ________ skills.

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters