Question 1

When Paul manages the employees who produce the product,he is utilizing his ________.

Accepted Answer

A) conceptual skills 
B) disseminator skills 
C) technical skills 
D) interpersonal skills 
A) conceptual skills 
B) disseminator skills 
C) technical skills 
D) interpersonal skills

Question 2

Motivating subordinates is primarily associated with the management function of ________.

Accepted Answer

A) planning 
B) organizing 
C) leading 
D) directing 
A) planning 
B) organizing 
C) leading 
D) directing

Question 3

________ involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them.

Accepted Answer

A) Leading 
B) Managing 
C) Planning 
D) Organizing 
A) Leading 
B) Managing 
C) Planning 
D) Organizing

Question 4

If Fiona accomplishes her projects with high-quality results,but takes more time than other managers in the process,as a manager she is ________.

Accepted Answer

A) efficient,but ineffective 
B) a leader,but not a top manager 
C) project oriented,but not effective 
D) effective,but inefficient 
A) efficient,but ineffective 
B) a leader,but not a top manager 
C) project oriented,but not effective 
D) effective,but inefficient

Question 5

What is the connection between managers and customers?

Accepted Answer

A) Today,managers are expected to interact regularly with customers. 
B) Managers in service industries are expected to deliver customer service but managers in manufacturing are not. 
C) Managers must create a customer-responsive organization in order to survive successfully in today's environment. 
D) There is no connection between managers and customers. 
A) Today,managers are expected to interact regularly with customers. 
B) Managers in service industries are expected to deliver customer service but managers in manufacturing are not. 
C) Managers must create a customer-responsive organization in order to survive successfully in today's environment. 
D) There is no connection between managers and customers.

Question 6

Terry has recently been promoted from shift manager to department manager.As a result,________.

Accepted Answer

A) his empirical skills are going to be most important 
B) the importance of his technical skills is reduced 
C) his conceptual skills are going to take the priority 
D) the importance of his interpersonal skills is reduced 
A) his empirical skills are going to be most important 
B) the importance of his technical skills is reduced 
C) his conceptual skills are going to take the priority 
D) the importance of his interpersonal skills is reduced

Question 7

Figurehead,leader,and liaison are all interpersonal managerial roles according to Mintzberg.

Accepted Answer

A) True 
 B)False

Question 8

The four contemporary functions of management are planning,organizing,leading,and controlling.

Accepted Answer

A) True 
 B)False

Question 9

________ resulted in the shifting of organizational boundaries.

Accepted Answer

A) Digitization has 
B) Increased emphasis on organizational ethics has 
C) Increased competitiveness has 
D) Changing security threats have 
A) Digitization has 
B) Increased emphasis on organizational ethics has 
C) Increased competitiveness has 
D) Changing security threats have

Question 10

Management is needed in all types and sizes of organizations,at all organizational levels and in all organizational work areas,and in all organizations,no matter where they are located.This principle is known as the ________.

Accepted Answer

A) impartiality of management 
B) neutrality of management 
C) universality of management 
D) reality of management 
A) impartiality of management 
B) neutrality of management 
C) universality of management 
D) reality of management

Question 11

Disturbance handler is one of Mintzberg's interpersonal roles.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following represents one of the rewards of being a manager?

Accepted Answer

A) operating with limited resources 
B) receiving recognition in the organization 
C) motivating workers in chaotic situations 
D) performing duties that are more clerical than managerial 
A) operating with limited resources 
B) receiving recognition in the organization 
C) motivating workers in chaotic situations 
D) performing duties that are more clerical than managerial

Question 13

The process of monitoring,comparing,and correcting is called ________.

Accepted Answer

A) controlling 
B) planning 
C) leading 
D) evaluating 
A) controlling 
B) planning 
C) leading 
D) evaluating

Question 14

Describe and provide examples of first-line,middle,and top managers.

Accepted Answer

a.First-line managers are the lowest lev

Question 15

Explain briefly how the definition of a manager has changed over time.

Accepted Answer

Managers used to be defined as the organ

Question 16

Because this is her first job,Melanie was unclear about what managers actually do.Fortunately her training materials explained that a manager's job focuses on ________.

Accepted Answer

A) performing clerical duties 
B) personal achievement 
C) helping others accomplish their work goals 
D) supervising groups rather than individual employees 
A) performing clerical duties 
B) personal achievement 
C) helping others accomplish their work goals 
D) supervising groups rather than individual employees

Question 17

Because Sterling is a shift manager,________.

Accepted Answer

A) his technical skills are of the utmost priority 
B) his conceptual skills are of the utmost priority 
C) his interpersonal skills are not important 
D) he need not have any empirical skills 
A) his technical skills are of the utmost priority 
B) his conceptual skills are of the utmost priority 
C) his interpersonal skills are not important 
D) he need not have any empirical skills

Question 18

Technical skills become less important as a manager moves into higher levels of management.

Accepted Answer

A) True 
 B)False

Question 19

An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.

Accepted Answer

A) an assembly line worker 
B) a laborer 
C) a manager 
D) a salesperson 
A) an assembly line worker 
B) a laborer 
C) a manager 
D) a salesperson

Question 20

Briefly describe the importance of innovation and sustainability to the manager's job.

Accepted Answer

Innovation means doing things differentl

When Paul manages the employees who produce the product,he is utilizing his ________.

Motivating subordinates is primarily associated with the management function of ________.

________ involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them.

If Fiona accomplishes her projects with high-quality results,but takes more time than other managers in the process,as a manager she is ________.

What is the connection between managers and customers?

Terry has recently been promoted from shift manager to department manager.As a result,________.

Figurehead,leader,and liaison are all interpersonal managerial roles according to Mintzberg.

The four contemporary functions of management are planning,organizing,leading,and controlling.

________ resulted in the shifting of organizational boundaries.

Management is needed in all types and sizes of organizations,at all organizational levels and in all organizational work areas,and in all organizations,no matter where they are located.This principle is known as the ________.

Disturbance handler is one of Mintzberg's interpersonal roles.

Which of the following represents one of the rewards of being a manager?

The process of monitoring,comparing,and correcting is called ________.

Describe and provide examples of first-line,middle,and top managers.

Explain briefly how the definition of a manager has changed over time.

Because this is her first job,Melanie was unclear about what managers actually do.Fortunately her training materials explained that a manager's job focuses on ________.

Because Sterling is a shift manager,________.

Technical skills become less important as a manager moves into higher levels of management.

An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.

Briefly describe the importance of innovation and sustainability to the manager's job.

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 1: Managers in the Workplace

When Paul manages the employees who produce the product,he is utilizing his ________.

Motivating subordinates is primarily associated with the management function of ________.

________ involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them.

If Fiona accomplishes her projects with high-quality results,but takes more time than other managers in the process,as a manager she is ________.

What is the connection between managers and customers?

Terry has recently been promoted from shift manager to department manager.As a result,________.

Figurehead,leader,and liaison are all interpersonal managerial roles according to Mintzberg.

The four contemporary functions of management are planning,organizing,leading,and controlling.

________ resulted in the shifting of organizational boundaries.

Management is needed in all types and sizes of organizations,at all organizational levels and in all organizational work areas,and in all organizations,no matter where they are located.This principle is known as the ________.

Disturbance handler is one of Mintzberg's interpersonal roles.

Which of the following represents one of the rewards of being a manager?

The process of monitoring,comparing,and correcting is called ________.

Describe and provide examples of first-line,middle,and top managers.

Explain briefly how the definition of a manager has changed over time.

Because this is her first job,Melanie was unclear about what managers actually do.Fortunately her training materials explained that a manager's job focuses on ________.

Because Sterling is a shift manager,________.

Technical skills become less important as a manager moves into higher levels of management.

An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.

Briefly describe the importance of innovation and sustainability to the manager's job.

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters