Exam 14: Motivating and Rewarding Employees

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Equity theory holds that employees who feel underpaid will decrease their level of effort and performance in response to feelings of inequity.

(True/False)
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In the JCM, motivation and satisfaction increase when this is true.

(Multiple Choice)
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The job characteristics model, or JCM, holds that the three core job dimensions-skill variety, task identity, and task significance-combine to give work true meaning.

(True/False)
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Which of the following is NOT a common way that employee recognition programs recognize worker achievements?

(Multiple Choice)
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Why are individuals with a high nAch not the most successful managers?

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Motivation is a process that leads to a goal.

(True/False)
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Which of the following was directly influenced by Herzberg's two-factor theory?

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Maslow's theory is a hierarchy because ________.

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In a short essay, describe how managers might motivate contingent workers.

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Acme Corporation (Scenario) Acme Corporation's management feels that employees could be more motivated by their jobs. The jobs were enriched earlier and some improvements were seen in motivation. -Most jobs at Acme were redesigned to allow the employees to complete a whole and identifiable piece of work. This fits ________, a core dimension of the job characteristics model.

(Multiple Choice)
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Autonomy is important in the JCM because it gives the worker ________.

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Workers with a Theory X point of view would be most likely to respond to ________.

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The key to motivation, according to Maslow, is to identify ________.

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Which of the following is a lower-order need in Maslow's hierarchy?

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McClelland's most influential need is the ________.

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Maslow contends that lower-order needs are satisfied internally and higher-order needs are satisfied externally.

(True/False)
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Maslow's hierarchy of needs proposes that all needs are sought after to an equal degree at all times.

(True/False)
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According to Herzberg, favorable hygiene factors can cause an employee to feel ________.

(Multiple Choice)
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Professionals are best motivated by extra pay and promotion within the organization.

(True/False)
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The job characteristics model (JCM) maintains that ________ is critical to motivating workers.

(Multiple Choice)
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