Exam 14: Motivating and Rewarding Employees

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Acme Corporation (Scenario) Acme Corporation's management feels that employees could be more motivated by their jobs. The jobs were enriched earlier and some improvements were seen in motivation. -To increase the motivation through enrichment, Acme decides to increase the meaningfulness of the work. This might be done by ________.

(Multiple Choice)
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The third variable in expectancy theory requires the worker to ask him- or herself which question?

(Multiple Choice)
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The three key elements in the definition of motivation are energy, direction, and achievement.

(True/False)
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In Maslow's view, the key to understanding motivation is to understand where in the hierarchy of needs a person is located.

(True/False)
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In equity theory, distributive justice is concerned with which of the following?

(Multiple Choice)
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Self-actualization most closely corresponds to ________.

(Multiple Choice)
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According to Herzberg, when an extremely dissatisfied employee gets an improved salary and working conditions, he or she ________.

(Multiple Choice)
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In equity theory, a worker's "self" category compares a person's outcomes-to-input ratio with ________.

(Multiple Choice)
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Pay-for-performance programs pay employees for their time rather than for their output.

(True/False)
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Telecommuting satisfies the needs of employees to interact socially.

(True/False)
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Goal-setting tends to do well in ________, where its basic ideas align well with general cultural values.

(Multiple Choice)
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Maslow believes that higher-order needs ________.

(Multiple Choice)
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Most U.S. employees are excited about their jobs.

(True/False)
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Equity theory is based primarily on ideas about which of the following?

(Multiple Choice)
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Maslow's empirical studies provided substantial proof of the validity of his hierarchical model.

(True/False)
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In employee recognition programs, employees accumulate points for things such as ________.

(Multiple Choice)
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The JCM contends that ________ are required in meaningful work.

(Multiple Choice)
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Open-book management programs motivate by giving employees a greater sense of ownership in the company.

(True/False)
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In a short essay, explain which theories work best for certain cultures. The discussion should include Maslow's need hierarchy, the three-needs theory, and the equity theory.

(Essay)
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A manager with a Theory X view of human nature would ________.

(Multiple Choice)
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