Question 1

McClelland proposed that people with a high nAch simply want to do things better than other people.

Accepted Answer

A) True 
 B)False

Question 2

According to Herzberg, in order to provide employees with job satisfaction, managers should concentrate on ________.

Accepted Answer

A)  salary and status 
B)  working conditions 
C)  achievement and recognition 
D)  security 
A)  salary and status 
B)  working conditions 
C)  achievement and recognition 
D)  security

Question 3

What is a potential disadvantage of telecommuting?

Accepted Answer

A)  lack of time for personal or family needs 
B)  job satisfaction may decrease 
C)  less time spent commuting 
D)  casual dress 
A)  lack of time for personal or family needs 
B)  job satisfaction may decrease 
C)  less time spent commuting 
D)  casual dress

Question 4

Using fear as a motivator is a Theory X management style.

Accepted Answer

A) True 
 B)False

Question 5

Susan was trying to use what type of Herzberg factors to increase productivity?

Accepted Answer

A)  motivators 
B)  hygiene 
C)  social 
D)  esteem 
A)  motivators 
B)  hygiene 
C)  social 
D)  esteem

Question 6

In the integrated model for motivation as shown in the chapter reading, how do reinforcement theory and equity theory figure in?

Accepted Answer

A)  Appropriate rewards reinforce a high level of performance. 
B)  Underrewarding results in "hungry" employees who will work harder. 
C)  Overrewarding results in "satisfied" employees who will work harder. 
D)  Reinforcement and equity theories do not influence motivation. 
A)  Appropriate rewards reinforce a high level of performance. 
B)  Underrewarding results in "hungry" employees who will work harder. 
C)  Overrewarding results in "satisfied" employees who will work harder. 
D)  Reinforcement and equity theories do not influence motivation.

Question 7

If salespeople in John's company meet their sales goals for the month, they are given an all-expense-paid trip to a Denver Broncos football game. Football is not one of John's favorite sports, and the Denver Broncos are definitely not John's favorite team. John's performance might be influenced by the ________ part of Vroom's expectancy theory.

Accepted Answer

A)  effort-performance linkage 
B)  performance-reward linkage 
C)  effort-reward linkage 
D)  attractiveness 
A)  effort-performance linkage 
B)  performance-reward linkage 
C)  effort-reward linkage 
D)  attractiveness

Question 8

Equity theory compares your own outcomes-to-input ratio to that of ________.

Accepted Answer

A)  your boss 
B)  a referent 
C)  the input-to-output ratio of another worker 
D)  the input-to-output ratio of an idealized worker 
A)  your boss 
B)  a referent 
C)  the input-to-output ratio of another worker 
D)  the input-to-output ratio of an idealized worker

Question 9

Acme Corporation (Scenario)
Acme Corporation's management feels that employees could be more motivated by their jobs. The jobs were enriched earlier and some improvements were seen in motivation.
-The Acme managers developed a program that allows the employees to have a large degree of freedom carrying out their jobs. Which core dimension are they providing?

Accepted Answer

A)  task significance 
B)  autonomy 
C)  task identity 
D)  skill variety 
A)  task significance 
B)  autonomy 
C)  task identity 
D)  skill variety

Question 10

The JCM contends that meaningful work is ________.

Accepted Answer

A)  high paying 
B)  always difficult 
C)  considered important and valuable by the worker 
D)  considered unimportant to managers 
A)  high paying 
B)  always difficult 
C)  considered important and valuable by the worker 
D)  considered unimportant to managers

Question 11

In goal-setting theory, which of the following is the best kind of feedback?

Accepted Answer

A)  feedback from a superior 
B)  feedback from a peer 
C)  self-feedback 
D)  group feedback 
A)  feedback from a superior 
B)  feedback from a peer 
C)  self-feedback 
D)  group feedback

Question 12

In equity theory, an underrewarded individual is likely to ________.

Accepted Answer

A)  have high motivation to show his or her value to the organization 
B)  lack motivation because he or she does not receive enough reward for what he or she does 
C)  have just the right motivation to get the job done 
D)  have high motivation due to high self-esteem 
A)  have high motivation to show his or her value to the organization 
B)  lack motivation because he or she does not receive enough reward for what he or she does 
C)  have just the right motivation to get the job done 
D)  have high motivation due to high self-esteem

Question 13

Zach was using which type of Herzberg factors to increase productivity levels?

Accepted Answer

A)  motivators 
B)  hygiene 
C)  social 
D)  esteem 
A)  motivators 
B)  hygiene 
C)  social 
D)  esteem

Question 14

One factor that seems to motivate workers across all cultures is seeking ________.

Accepted Answer

A)  high status 
B)  shorter working hours 
C)  interesting work 
D)  easy work 
A)  high status 
B)  shorter working hours 
C)  interesting work 
D)  easy work

Question 15

The integrated model for motivation as shown in the chapter reading features the following basic sequence.

Accepted Answer

A)  effort → performance → rewards → individual goals 
B)  effort → equity → goals → needs 
C)  needs → factors → extrinsic factors → individual goals 
D)  needs → goals → individual effort → organizational goals 
A)  effort → performance → rewards → individual goals 
B)  effort → equity → goals → needs 
C)  needs → factors → extrinsic factors → individual goals 
D)  needs → goals → individual effort → organizational goals

Question 16

Job enrichment in the JCM seems to work best with people who have ________.

Accepted Answer

A)  a low growth need 
B)  a high growth need 
C)  no growth need 
D)  a variable growth need 
A)  a low growth need 
B)  a high growth need 
C)  no growth need 
D)  a variable growth need

Question 17

Equity exists when one's own outcomes-to-input ratio ________ that of the referent.

Accepted Answer

A)  is greater than 
B)  is less than 
C)  is equal to 
D)  is greater than or less than 
A)  is greater than 
B)  is less than 
C)  is equal to 
D)  is greater than or less than

Question 18

Underrewarded inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

Accepted Answer

A)  is greater than 
B)  is less than 
C)  is equal to 
D)  is greater than or equal to 
A)  is greater than 
B)  is less than 
C)  is equal to 
D)  is greater than or equal to

Question 19

Inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

Accepted Answer

A)  is greater than but not less than 
B)  is less than but not greater than 
C)  is equal to 
D)  is greater than or less than 
A)  is greater than but not less than 
B)  is less than but not greater than 
C)  is equal to 
D)  is greater than or less than

Question 20

In a short essay, list and discuss the three-needs theory according to David McClelland. Then identify which of these needs has been studied most extensively and discuss the findings of this research.

Accepted Answer

The three-needs theory says there are th

McClelland proposed that people with a high nAch simply want to do things better than other people.

According to Herzberg, in order to provide employees with job satisfaction, managers should concentrate on ________.

What is a potential disadvantage of telecommuting?

Using fear as a motivator is a Theory X management style.

Susan was trying to use what type of Herzberg factors to increase productivity?

In the integrated model for motivation as shown in the chapter reading, how do reinforcement theory and equity theory figure in?

Equity theory compares your own outcomes-to-input ratio to that of ________.

The JCM contends that meaningful work is ________.

In goal-setting theory, which of the following is the best kind of feedback?

In equity theory, an underrewarded individual is likely to ________.

Zach was using which type of Herzberg factors to increase productivity levels?

One factor that seems to motivate workers across all cultures is seeking ________.

The integrated model for motivation as shown in the chapter reading features the following basic sequence.

Job enrichment in the JCM seems to work best with people who have ________.

Equity exists when one's own outcomes-to-input ratio ________ that of the referent.

Underrewarded inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

Inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

In a short essay, list and discuss the three-needs theory according to David McClelland. Then identify which of these needs has been studied most extensively and discuss the findings of this research.

Managers and Management

A History Module

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

Filters

Exam 14: Motivating and Rewarding Employees

McClelland proposed that people with a high nAch simply want to do things better than other people.

According to Herzberg, in order to provide employees with job satisfaction, managers should concentrate on ________.

What is a potential disadvantage of telecommuting?

Using fear as a motivator is a Theory X management style.

Susan was trying to use what type of Herzberg factors to increase productivity?

In the integrated model for motivation as shown in the chapter reading, how do reinforcement theory and equity theory figure in?

Equity theory compares your own outcomes-to-input ratio to that of ________.

The JCM contends that meaningful work is ________.

In goal-setting theory, which of the following is the best kind of feedback?

In equity theory, an underrewarded individual is likely to ________.

Zach was using which type of Herzberg factors to increase productivity levels?

One factor that seems to motivate workers across all cultures is seeking ________.

The integrated model for motivation as shown in the chapter reading features the following basic sequence.

Job enrichment in the JCM seems to work best with people who have ________.

Equity exists when one's own outcomes-to-input ratio ________ that of the referent.

Underrewarded inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

Inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

In a short essay, list and discuss the three-needs theory according to David McClelland. Then identify which of these needs has been studied most extensively and discuss the findings of this research.

Managers and Management

A History Module

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

Filters