Question 1

Motivation is NOT ________.

Accepted Answer

A)  a permanent personal trait 
B)  a process that leads to a goal 
C)  something that varies from situation to situation 
D)  something that requires a direction 
A)  a permanent personal trait 
B)  a process that leads to a goal 
C)  something that varies from situation to situation 
D)  something that requires a direction

Question 2

Motivation theories do not work well in U.S. organizations because of the emphasis Americans place on individualism and achievement.

Accepted Answer

A) True 
 B)False

Question 3

Maslow sees food as being on the same level of need as which of the following?

Accepted Answer

A)  sex 
B)  companionship 
C)  self-esteem 
D)  personal safety 
A)  sex 
B)  companionship 
C)  self-esteem 
D)  personal safety

Question 4

According to McGregor, most people enjoy work and responsibility and generally have a Theory X view of life.

Accepted Answer

A) True 
 B)False

Question 5

The key to expectancy theory is that an individual's goals ________.

Accepted Answer

A)  are not too high 
B)  are not too high and not too low 
C)  match the goals of fellow workers and superiors 
D)  match the rewards provided by the organization 
A)  are not too high 
B)  are not too high and not too low 
C)  match the goals of fellow workers and superiors 
D)  match the rewards provided by the organization

Question 6

Maslow argued that each level in the needs hierarchy must be substantially satisfied before the next becomes dominant.

Accepted Answer

A) True 
 B)False

Question 7

The first variable in expectancy theory involves how much effort a person must exert to ________.

Accepted Answer

A)  receive a given reward 
B)  attain a certain level of performance 
C)  finish the job in the shortest period of time 
D)  finish the job with the lowest possible standards 
A)  receive a given reward 
B)  attain a certain level of performance 
C)  finish the job in the shortest period of time 
D)  finish the job with the lowest possible standards

Question 8

In a short essay, discuss the equity theory.

Accepted Answer

Equity theory proposes that employees pe

Question 9

Today's workplaces provide a wide range of scheduling options and benefits that allow employees more flexibility at work and allow them to better balance or integrate their work and personal lives.

Accepted Answer

A) True 
 B)False

Question 10

Equity theory recognizes that individuals are concerned with ________.

Accepted Answer

A)  making enough money to live on 
B)  employers sharing profits 
C)  comparing their rewards to those of others 
D)  justice for all people who work 
A)  making enough money to live on 
B)  employers sharing profits 
C)  comparing their rewards to those of others 
D)  justice for all people who work

Question 11

In Herzberg's view, removing a factor of dissatisfaction makes a person more satisfied with his or her job.

Accepted Answer

A) True 
 B)False

Question 12

An advantage of telecommuting is that companies do not necessarily have to be located near their workforce.

Accepted Answer

A) True 
 B)False

Question 13

Vroom's expectancy theory sees a link between effort and performance, performance and reward, and rewards and individual goals as the keys to motivation.

Accepted Answer

A) True 
 B)False

Question 14

In the JCM, autonomy and feedback are not core dimensions for a job.

Accepted Answer

A) True 
 B)False

Question 15

What is a recognized way for a manager to motivate low-skilled, minimum-wage employees?

Accepted Answer

A)  music in the workplace 
B)  employee recognition programs 
C)  threaten low-performing employees with losing their jobs 
D)  employee peer groups 
A)  music in the workplace 
B)  employee recognition programs 
C)  threaten low-performing employees with losing their jobs 
D)  employee peer groups

Question 16

Open-book management encourages employees to ________.

Accepted Answer

A)  think like an owner 
B)  share their financial situations with management 
C)  make all top-level decisions for the organization 
D)  ignore the needs of the organization 
A)  think like an owner 
B)  share their financial situations with management 
C)  make all top-level decisions for the organization 
D)  ignore the needs of the organization

Question 17

According to Herzberg, the opposite of the state of being satisfied is ________.

Accepted Answer

A)  the opposite of dissatisfied 
B)  not satisfied 
C)  an extrinsic factor 
D)  the opposite of intrinsic 
A)  the opposite of dissatisfied 
B)  not satisfied 
C)  an extrinsic factor 
D)  the opposite of intrinsic

Question 18

In which country is equity meant to closely link pay to performance?

Accepted Answer

A)  Japan 
B)  United States 
C)  Greece 
D)  Mexico 
A)  Japan 
B)  United States 
C)  Greece 
D)  Mexico

Question 19

A referent in equity theory refers to which of the following?

Accepted Answer

A)  a theoretical worker 
B)  other people and systems only 
C)  oneself only 
D)  other people, systems, or oneself 
A)  a theoretical worker 
B)  other people and systems only 
C)  oneself only 
D)  other people, systems, or oneself

Question 20

In a short essay, discuss why improving extrinsic hygiene factors does not, according to Herzberg, improve employee satisfaction with a job.

Accepted Answer

Herzberg's two-factor theory contends th

Motivation is NOT ________.

Motivation theories do not work well in U.S. organizations because of the emphasis Americans place on individualism and achievement.

Maslow sees food as being on the same level of need as which of the following?

According to McGregor, most people enjoy work and responsibility and generally have a Theory X view of life.

The key to expectancy theory is that an individual's goals ________.

Maslow argued that each level in the needs hierarchy must be substantially satisfied before the next becomes dominant.

The first variable in expectancy theory involves how much effort a person must exert to ________.

In a short essay, discuss the equity theory.

Today's workplaces provide a wide range of scheduling options and benefits that allow employees more flexibility at work and allow them to better balance or integrate their work and personal lives.

Equity theory recognizes that individuals are concerned with ________.

In Herzberg's view, removing a factor of dissatisfaction makes a person more satisfied with his or her job.

An advantage of telecommuting is that companies do not necessarily have to be located near their workforce.

Vroom's expectancy theory sees a link between effort and performance, performance and reward, and rewards and individual goals as the keys to motivation.

In the JCM, autonomy and feedback are not core dimensions for a job.

What is a recognized way for a manager to motivate low-skilled, minimum-wage employees?

Open-book management encourages employees to ________.

According to Herzberg, the opposite of the state of being satisfied is ________.

In which country is equity meant to closely link pay to performance?

A referent in equity theory refers to which of the following?

In a short essay, discuss why improving extrinsic hygiene factors does not, according to Herzberg, improve employee satisfaction with a job.

Managers and Management

A History Module

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

Filters

Exam 14: Motivating and Rewarding Employees

Motivation is NOT ________.

Motivation theories do not work well in U.S. organizations because of the emphasis Americans place on individualism and achievement.

Maslow sees food as being on the same level of need as which of the following?

According to McGregor, most people enjoy work and responsibility and generally have a Theory X view of life.

The key to expectancy theory is that an individual's goals ________.

Maslow argued that each level in the needs hierarchy must be substantially satisfied before the next becomes dominant.

The first variable in expectancy theory involves how much effort a person must exert to ________.

In a short essay, discuss the equity theory.

Today's workplaces provide a wide range of scheduling options and benefits that allow employees more flexibility at work and allow them to better balance or integrate their work and personal lives.

Equity theory recognizes that individuals are concerned with ________.

In Herzberg's view, removing a factor of dissatisfaction makes a person more satisfied with his or her job.

An advantage of telecommuting is that companies do not necessarily have to be located near their workforce.

Vroom's expectancy theory sees a link between effort and performance, performance and reward, and rewards and individual goals as the keys to motivation.

In the JCM, autonomy and feedback are not core dimensions for a job.

What is a recognized way for a manager to motivate low-skilled, minimum-wage employees?

Open-book management encourages employees to ________.

According to Herzberg, the opposite of the state of being satisfied is ________.

In which country is equity meant to closely link pay to performance?

A referent in equity theory refers to which of the following?

In a short essay, discuss why improving extrinsic hygiene factors does not, according to Herzberg, improve employee satisfaction with a job.

Managers and Management

A History Module

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

Filters