Question 1

Theory Y assumes that people inherently ________.

Accepted Answer

A)  are driven by fear 
B)  are unhappy 
C)  want to control their own destiny 
D)  don't trust one another 
A)  are driven by fear 
B)  are unhappy 
C)  want to control their own destiny 
D)  don't trust one another

Question 2

In which kinds of cultures does goal-setting theory work best?

Accepted Answer

A)  high power distance, high uncertainty avoidance 
B)  low power distance, high uncertainty avoidance 
C)  high power distance, low uncertainty avoidance 
D)  low power distance, low uncertainty avoidance 
A)  high power distance, high uncertainty avoidance 
B)  low power distance, high uncertainty avoidance 
C)  high power distance, low uncertainty avoidance 
D)  low power distance, low uncertainty avoidance

Question 3

Successful managers tend to be better at ________.

Accepted Answer

A)  doing their own work than helping others 
B)  identifying their own goals than identifying goals of subordinates 
C)  helping others achieve goals than achieving their own goals 
D)  accomplishing goals than identifying goals 
A)  doing their own work than helping others 
B)  identifying their own goals than identifying goals of subordinates 
C)  helping others achieve goals than achieving their own goals 
D)  accomplishing goals than identifying goals

Question 4

Acme Corporation (Scenario)
Acme Corporation's management feels that employees could be more motivated by their jobs. The jobs were enriched earlier and some improvements were seen in motivation.
-Acme managers explained how important their product was to the world economy. Which core dimension in the job characteristics model is this?

Accepted Answer

A)  skill variety 
B)  task identity 
C)  task significance 
D)  autonomy 
A)  skill variety 
B)  task identity 
C)  task significance 
D)  autonomy

Question 5

A manager with a Theory Y view of human nature would be likely ________.

Accepted Answer

A)  not to try to inspire his or her workers 
B)  to try to challenge his or her workers 
C)  to try to intimidate his or her workers 
D)  to monitor his or her workers closely 
A)  not to try to inspire his or her workers 
B)  to try to challenge his or her workers 
C)  to try to intimidate his or her workers 
D)  to monitor his or her workers closely

Question 6

Motivation is a drive that some people have and others don't have.

Accepted Answer

A) True 
 B)False

Question 7

According to Herzberg, hygiene factors ________.

Accepted Answer

A)  help people avoid infections 
B)  control motivation but not satisfaction 
C)  control dissatisfaction but not satisfaction 
D)  control motivation and satisfaction 
A)  help people avoid infections 
B)  control motivation but not satisfaction 
C)  control dissatisfaction but not satisfaction 
D)  control motivation and satisfaction

Question 8

An individual who wants to buy a home in a neighborhood with a low crime rate is satisfying which need?

Accepted Answer

A)  esteem 
B)  safety 
C)  physiological 
D)  self-actualization 
A)  esteem 
B)  safety 
C)  physiological 
D)  self-actualization

Question 9

The second variable in expectancy theory requires the worker to ask him- or herself: If I perform at a given level, how likely is it that I will ________?

Accepted Answer

A)  attain the reward or outcome I am looking for 
B)  be promoted to a higher position in the company 
C)  keep my job 
D)  be noticed by my superiors 
A)  attain the reward or outcome I am looking for 
B)  be promoted to a higher position in the company 
C)  keep my job 
D)  be noticed by my superiors

Question 10

Maslow argued that once a need is substantially satisfied, ________.

Accepted Answer

A)  the next need becomes dominant 
B)  individuals no longer require that need 
C)  that need continues to be the primary motivation of an individual 
D)  it becomes a higher-order need 
A)  the next need becomes dominant 
B)  individuals no longer require that need 
C)  that need continues to be the primary motivation of an individual 
D)  it becomes a higher-order need

Question 11

Which is the best summary of goal-setting theory?

Accepted Answer

A)  Goals make no difference in performance. 
B)  Specific goals increase performance. 
C)  Always make your goals very difficult to reach. 
D)  Easy goals make for happier employees. 
A)  Goals make no difference in performance. 
B)  Specific goals increase performance. 
C)  Always make your goals very difficult to reach. 
D)  Easy goals make for happier employees.

Question 12

In expectancy theory, a person may have the ability to reach a certain goal but lack motivation because ________.

Accepted Answer

A)  the goal is too easy 
B)  the goal is too hard 
C)  the person's desire to reach the goal is too strong 
D)  the person has no strong desire to reach the goal 
A)  the goal is too easy 
B)  the goal is too hard 
C)  the person's desire to reach the goal is too strong 
D)  the person has no strong desire to reach the goal

Question 13

According to expectancy theory, managers should give all workers the same rewards.

Accepted Answer

A) True 
 B)False

Question 14

In equity theory, an underrewarded individual ________ the work he or she does.

Accepted Answer

A)  is paid too much for 
B)  is paid too little for 
C)  is paid fairly for 
D)  does not complain about 
A)  is paid too much for 
B)  is paid too little for 
C)  is paid fairly for 
D)  does not complain about

Question 15

Which of the following theories of motivation is seen as the most comprehensive?

Accepted Answer

A)  JCM theory 
B)  expectancy theory 
C)  equity theory 
D)  goal-setting theory 
A)  JCM theory 
B)  expectancy theory 
C)  equity theory 
D)  goal-setting theory

Question 16

Herzberg has had the greatest influence on which of the following?

Accepted Answer

A)  employee pay scales 
B)  work conditions 
C)  how managers design jobs 
D)  labor-management relations 
A)  employee pay scales 
B)  work conditions 
C)  how managers design jobs 
D)  labor-management relations

Question 17

In a short essay, explain the concept of motivation with respect to an organization. Then identify and describe the three key aspects of motivation.

Accepted Answer

Motivation refers to the willingness to

Question 18

A single individual can have high motivation for one task and low motivation for another task.

Accepted Answer

A) True 
 B)False

Question 19

Job sharing improves production by allowing people to fit their jobs better into their lifestyles.

Accepted Answer

A) True 
 B)False

Question 20

About ________ of the U.S. workforce is excited about work.

Accepted Answer

A)  one-quarter 
B)  one-half 
C)  a little over half 
D)  about three-quarters 
A)  one-quarter 
B)  one-half 
C)  a little over half 
D)  about three-quarters

Theory Y assumes that people inherently ________.

In which kinds of cultures does goal-setting theory work best?

Successful managers tend to be better at ________.

A manager with a Theory Y view of human nature would be likely ________.

Motivation is a drive that some people have and others don't have.

According to Herzberg, hygiene factors ________.

An individual who wants to buy a home in a neighborhood with a low crime rate is satisfying which need?

The second variable in expectancy theory requires the worker to ask him- or herself: If I perform at a given level, how likely is it that I will ________?

Maslow argued that once a need is substantially satisfied, ________.

Which is the best summary of goal-setting theory?

In expectancy theory, a person may have the ability to reach a certain goal but lack motivation because ________.

According to expectancy theory, managers should give all workers the same rewards.

In equity theory, an underrewarded individual ________ the work he or she does.

Which of the following theories of motivation is seen as the most comprehensive?

Herzberg has had the greatest influence on which of the following?

In a short essay, explain the concept of motivation with respect to an organization. Then identify and describe the three key aspects of motivation.

A single individual can have high motivation for one task and low motivation for another task.

Job sharing improves production by allowing people to fit their jobs better into their lifestyles.

About ________ of the U.S. workforce is excited about work.

Managers and Management

A History Module

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

Filters

Exam 14: Motivating and Rewarding Employees

Theory Y assumes that people inherently ________.

In which kinds of cultures does goal-setting theory work best?

Successful managers tend to be better at ________.

A manager with a Theory Y view of human nature would be likely ________.

Motivation is a drive that some people have and others don't have.

According to Herzberg, hygiene factors ________.

An individual who wants to buy a home in a neighborhood with a low crime rate is satisfying which need?

The second variable in expectancy theory requires the worker to ask him- or herself: If I perform at a given level, how likely is it that I will ________?

Maslow argued that once a need is substantially satisfied, ________.

Which is the best summary of goal-setting theory?

In expectancy theory, a person may have the ability to reach a certain goal but lack motivation because ________.

According to expectancy theory, managers should give all workers the same rewards.

In equity theory, an underrewarded individual ________ the work he or she does.

Which of the following theories of motivation is seen as the most comprehensive?

Herzberg has had the greatest influence on which of the following?

In a short essay, explain the concept of motivation with respect to an organization. Then identify and describe the three key aspects of motivation.

A single individual can have high motivation for one task and low motivation for another task.

Job sharing improves production by allowing people to fit their jobs better into their lifestyles.

About ________ of the U.S. workforce is excited about work.

Managers and Management

A History Module

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

Filters