Question 1

List and discuss the five stages of group development.

Accepted Answer

Research shows that groups pass through

Question 2

The group is likely to work on its primary task during the adjourning stage of group development.

Accepted Answer

A) True 
 B)False

Question 3

In the storming stage of group development intragroup conflict often occurs.

Accepted Answer

A) True 
 B)False

Question 4

On a baseball team,a shortstop who "raises his fist" as a signal (indicating he will cover second base in the event of an attempted steal)is exhibiting what characteristic of effective teams?

Accepted Answer

A) clear goals 
B) mutual trust 
C) unified commitment 
D) good communication 
E) external support 
A) clear goals 
B) mutual trust 
C) unified commitment 
D) good communication 
E) external support

Question 5

Discuss how managers can use selection to shape team behaviour.

Accepted Answer

Selection is a natural place to start in

Question 6

Formal groups occur naturally in the workplace in response to the need for social contact.

Accepted Answer

A) True 
 B)False

Question 7

Refer to the Scenario below to answer the questions that follow.
A New Group (Scenario)
David had been away from his old company,Control Tech,for a while.He remembered that when he worked there ten years ago,the company was very traditional and conservative.The lines of authority and responsibility were established and clear.Now,it felt ironic that he was managing the consulting team that was going to help bring a group orientation into being.In addition to the traditional hierarchy,with a manager and subordinates,he saw a need to introduce teams comprised of individuals from various work areas to help solve operational problems.He also felt that for certain projects,there could be groups that could function essentially independently,even taking on traditional management responsibilities such as hiring,planning,and scheduling.Plus,he saw real potential for special,temporary projects to be handled by groups that would disband once the task was completed.
-David also saw a need for ________,which are essentially independent groups taking on traditional management responsibilities.

Accepted Answer

A) self-managed teams 
B) task groups 
C) command groups 
D) cross-functional teams 
E) problem-solving teams 
A) self-managed teams 
B) task groups 
C) command groups 
D) cross-functional teams 
E) problem-solving teams

Question 8

Virtual teams use technology to link physically dispersed members in order to achieve a common goal.

Accepted Answer

A) True 
 B)False

Question 9

Collectivist societies tend to have an enormous problem with social loafing.

Accepted Answer

A) True 
 B)False

Question 10

Formal groups tend to form around friendships and common interests.

Accepted Answer

A) True 
 B)False

Question 11

Based on the description of the meeting and turnover challenges of group 830,you can conclude that the group is lacking which of the following characteristics to be an effective team?

Accepted Answer

A) relevant skills 
B) good communication 
C) clear goals 
D) negotiating skills 
E) unified congruence 
A) relevant skills 
B) good communication 
C) clear goals 
D) negotiating skills 
E) unified congruence

Question 12

A set of expected behaviour patterns attributed to someone who occupies a given position in a social unit is called ________.

Accepted Answer

A) a role 
B) social status 
C) conformity 
D) cohesiveness 
E) a norm 
A) a role 
B) social status 
C) conformity 
D) cohesiveness 
E) a norm

Question 13

Refer to the Scenario below to answer the questions that follow.
A New Group (Scenario)
David had been away from his old company,Control Tech,for a while.He remembered that when he worked there ten years ago,the company was very traditional and conservative.The lines of authority and responsibility were established and clear.Now,it felt ironic that he was managing the consulting team that was going to help bring a group orientation into being.In addition to the traditional hierarchy,with a manager and subordinates,he saw a need to introduce teams comprised of individuals from various work areas to help solve operational problems.He also felt that for certain projects,there could be groups that could function essentially independently,even taking on traditional management responsibilities such as hiring,planning,and scheduling.Plus,he saw real potential for special,temporary projects to be handled by groups that would disband once the task was completed.
-The teams comprised of individuals from various work areas are ________.

Accepted Answer

A) self-managed teams 
B) advisory teams 
C) virtual teams 
D) cross-functional teams 
E) problem-solving teams 
A) self-managed teams 
B) advisory teams 
C) virtual teams 
D) cross-functional teams 
E) problem-solving teams

Question 14

Group members that focus on timing and results play a(n)________ role.

Accepted Answer

A) coordinator 
B) specialist 
C) monitor-evaluator 
D) implementer 
E) team worker 
A) coordinator 
B) specialist 
C) monitor-evaluator 
D) implementer 
E) team worker

Question 15

In the ________ stage,high levels of task performance are no longer the group's top priority.

Accepted Answer

A) storming 
B) adjourning 
C) forming 
D) norming 
E) conforming 
A) storming 
B) adjourning 
C) forming 
D) norming 
E) conforming

Question 16

A member of a global team from a country that has high uncertainty avoidance may have problems dealing with this.

Accepted Answer

A) risk 
B) authority 
C) following orders 
D) sharing information 
E) collaboration 
A) risk 
B) authority 
C) following orders 
D) sharing information 
E) collaboration

Question 17

A major drawback of using global teams is ________.

Accepted Answer

A) personality differences 
B) knowledge differences 
C) cultural differences 
D) skill differences 
E) management differences 
A) personality differences 
B) knowledge differences 
C) cultural differences 
D) skill differences 
E) management differences

Question 18

Members of a virtual team never actually communicate with one another.

Accepted Answer

A) True 
 B)False

Question 19

The view that conflict can be a positive force in an organization and that some conflict is absolutely necessary for an organization to perform effectively is known as the ________ view.

Accepted Answer

A) human relations 
B) traditional 
C) interactionist 
D) reactionist 
E) dysfunctional 
A) human relations 
B) traditional 
C) interactionist 
D) reactionist 
E) dysfunctional

Question 20

Studies demonstrate that a low-to-moderate level of ________ conflict consistently demonstrates a positive effect on group performance because it stimulates discussions of ideas that help groups perform better.

Accepted Answer

A) formal 
B) informal 
C) process 
D) relationship 
E) task 
A) formal 
B) informal 
C) process 
D) relationship 
E) task

List and discuss the five stages of group development.

The group is likely to work on its primary task during the adjourning stage of group development.

In the storming stage of group development intragroup conflict often occurs.

On a baseball team,a shortstop who "raises his fist" as a signal (indicating he will cover second base in the event of an attempted steal)is exhibiting what characteristic of effective teams?

Discuss how managers can use selection to shape team behaviour.

Formal groups occur naturally in the workplace in response to the need for social contact.

Virtual teams use technology to link physically dispersed members in order to achieve a common goal.

Collectivist societies tend to have an enormous problem with social loafing.

Formal groups tend to form around friendships and common interests.

Based on the description of the meeting and turnover challenges of group 830,you can conclude that the group is lacking which of the following characteristics to be an effective team?

A set of expected behaviour patterns attributed to someone who occupies a given position in a social unit is called ________.

Group members that focus on timing and results play a(n)________ role.

In the ________ stage,high levels of task performance are no longer the group's top priority.

A member of a global team from a country that has high uncertainty avoidance may have problems dealing with this.

A major drawback of using global teams is ________.

Members of a virtual team never actually communicate with one another.

The view that conflict can be a positive force in an organization and that some conflict is absolutely necessary for an organization to perform effectively is known as the ________ view.

Studies demonstrate that a low-to-moderate level of ________ conflict consistently demonstrates a positive effect on group performance because it stimulates discussions of ideas that help groups perform better.

Managers and Management

Environmental Contraints on Managers

Planning and Strategic Management

Decision Making

Organizational Structure and Design

Operations Management

Human Resource Management

Leadership

Motivating Employees

Foundations of Control

Managing Innovation and Change

Filters

Exam 10: Understanding Groups and Teams

List and discuss the five stages of group development.

The group is likely to work on its primary task during the adjourning stage of group development.

In the storming stage of group development intragroup conflict often occurs.

On a baseball team,a shortstop who "raises his fist" as a signal (indicating he will cover second base in the event of an attempted steal)is exhibiting what characteristic of effective teams?

Discuss how managers can use selection to shape team behaviour.

Formal groups occur naturally in the workplace in response to the need for social contact.

Virtual teams use technology to link physically dispersed members in order to achieve a common goal.

Collectivist societies tend to have an enormous problem with social loafing.

Formal groups tend to form around friendships and common interests.

Based on the description of the meeting and turnover challenges of group 830,you can conclude that the group is lacking which of the following characteristics to be an effective team?

A set of expected behaviour patterns attributed to someone who occupies a given position in a social unit is called ________.

Group members that focus on timing and results play a(n)________ role.

In the ________ stage,high levels of task performance are no longer the group's top priority.

A member of a global team from a country that has high uncertainty avoidance may have problems dealing with this.

A major drawback of using global teams is ________.

Members of a virtual team never actually communicate with one another.

The view that conflict can be a positive force in an organization and that some conflict is absolutely necessary for an organization to perform effectively is known as the ________ view.

Studies demonstrate that a low-to-moderate level of ________ conflict consistently demonstrates a positive effect on group performance because it stimulates discussions of ideas that help groups perform better.

Managers and Management

Environmental Contraints on Managers

Planning and Strategic Management

Decision Making

Organizational Structure and Design

Operations Management

Human Resource Management

Leadership

Motivating Employees

Foundations of Control

Managing Innovation and Change

Filters