Question 1

List and describe the six steps involved in job analysis.

Accepted Answer

See text on page 83

Question 2

Which of the following is true of industrial engineering?

Accepted Answer

A)  It is about control and autonomy. 
B)  It is a field of study concerned with analyzing work methods. 
C)  It is a field of study emerging with scientific management which is concerned with analyzing work methods and making them more efficient. 
D)  It is a field of study focused on satisfying psychological needs. 
E)  It is a field of study focused on worker autonomy. 
A)  It is about control and autonomy. 
B)  It is a field of study concerned with analyzing work methods. 
C)  It is a field of study emerging with scientific management which is concerned with analyzing work methods and making them more efficient. 
D)  It is a field of study focused on satisfying psychological needs. 
E)  It is a field of study focused on worker autonomy.

Question 3

Collecting job analysis data in a larger organization usually involves

Accepted Answer

A)  the work of the HR specialist alone. 
B)  the work of the supervisor alone. 
C)  HR generalists who are not consultants. 
D)  a labour union. 
E)  a joint effort by an HR specialist, the incumbent, and the supervisor. 
A)  the work of the HR specialist alone. 
B)  the work of the supervisor alone. 
C)  HR generalists who are not consultants. 
D)  a labour union. 
E)  a joint effort by an HR specialist, the incumbent, and the supervisor.

Question 4

The section of the job description in which the major functions or activities are briefly identified is the

Accepted Answer

A)  job summary. 
B)  job identification. 
C)  job outline. 
D)  job chart. 
E)  job abstract. 
A)  job summary. 
B)  job identification. 
C)  job outline. 
D)  job chart. 
E)  job abstract.

Question 5

A list of the knowledge, skills, and abilities needed to perform a particular job is known as

Accepted Answer

A)  a position analysis. 
B)  a job description. 
C)  a job specification. 
D)  the job standards. 
E)  the human requirements. 
A)  a position analysis. 
B)  a job description. 
C)  a job specification. 
D)  the job standards. 
E)  the human requirements.

Question 6

If an employee is unable to perform one or more of the essential duties of the job due to reasons such as physical disability or religious restrictions, accommodation is not required.

Accepted Answer

A) True 
 B)False

Question 7

A quantitative approach to job analysis is more suitable when

Accepted Answer

A)  the aim is to assign a value to each job for comparisons for pay purposes. 
B)  the organization exceeds 200 in number of staff. 
C)  the organization has limited time and financial resources. 
D)  the aim is to reduce the amount of data collection. 
E)  the organization is using external consultants for job analysis purposes. 
A)  the aim is to assign a value to each job for comparisons for pay purposes. 
B)  the organization exceeds 200 in number of staff. 
C)  the organization has limited time and financial resources. 
D)  the aim is to reduce the amount of data collection. 
E)  the organization is using external consultants for job analysis purposes.

Question 8

Jim was recently hired as an HR assistant. As his first project, his supervisor requested that he put forward a proposal to develop job descriptions for some of the key positions within the organization. What do you think Jim would have proposed as the most common areas to be included in a job description?

Accepted Answer

A)  Summary of performance evaluations 
B)  Job position within with organizational chart 
C)  Required skills and experience 
D)  Duties and responsibilities 
E)  Pay scale 
A)  Summary of performance evaluations 
B)  Job position within with organizational chart 
C)  Required skills and experience 
D)  Duties and responsibilities 
E)  Pay scale

Question 9

A typical job analysis questionnaire has several

Accepted Answer

A)  non-job-related questions. 
B)  questions regarding biographical data. 
C)  open-ended questions. 
D)  questions about the incumbent's educational background. 
E)  levels of pay and related responsibilities. 
A)  non-job-related questions. 
B)  questions regarding biographical data. 
C)  open-ended questions. 
D)  questions about the incumbent's educational background. 
E)  levels of pay and related responsibilities.

Question 10

Pamela works in the accounting department of company. Originally, her job entailed inputting customer orders. She is now happier at her job as she has been given the responsibility to also call customers to clarify their orders and inform them of when shipment will occur. This is known as

Accepted Answer

A)  job enlargement. 
B)  job rotation. 
C)  job enrichment. 
D)  vertical loading. 
E)  skill variety. 
A)  job enlargement. 
B)  job rotation. 
C)  job enrichment. 
D)  vertical loading. 
E)  skill variety.

Question 11

Candace has mixed feelings about the company she works for. She is able to make decisions at her level in the organization but there are few levels of management positions to be promoted into. Which type of organizational structure exists at the company Candace works for?

Accepted Answer

A)  Bureaucratic organization 
B)  Hierarchical organization 
C)  Flat organization 
D)  Boundaryless organization 
E)  Decentralized organization 
A)  Bureaucratic organization 
B)  Hierarchical organization 
C)  Flat organization 
D)  Boundaryless organization 
E)  Decentralized organization

Question 12

The PAQ rates jobs on which of the following dimension?

Accepted Answer

A)  Mental processes 
B)  Incumbent performance 
C)  Processing information 
D)  Safety risks 
E)  Pay scales 
A)  Mental processes 
B)  Incumbent performance 
C)  Processing information 
D)  Safety risks 
E)  Pay scales

Question 13

The final step in job analysis involves

Accepted Answer

A)  performance management. 
B)  developing a job description and a job specification. 
C)  developing a compensation policy. 
D)  communicating and updating the information. 
E)  collecting data on job activities. 
A)  performance management. 
B)  developing a job description and a job specification. 
C)  developing a compensation policy. 
D)  communicating and updating the information. 
E)  collecting data on job activities.

Question 14

Ergonomics aims to adapt the entire job system to match human characteristics. Doing so results in eliminating or minimizing

Accepted Answer

A)  product defects. 
B)  worker injuries. 
C)  product defects, worker injuries, and task variability. 
D)  product defects, worker injuries, and negative psychological effects. 
E)  negative psychological effects. 
A)  product defects. 
B)  worker injuries. 
C)  product defects, worker injuries, and task variability. 
D)  product defects, worker injuries, and negative psychological effects. 
E)  negative psychological effects.

Question 15

Collecting job analysis information generally involves

Accepted Answer

A)  a union representative. 
B)  the jobholder's immediate supervisor. 
C)  a member from senior management. 
D)  peer groups. 
E)  an external consultant. 
A)  a union representative. 
B)  the jobholder's immediate supervisor. 
C)  a member from senior management. 
D)  peer groups. 
E)  an external consultant.

Question 16

Job analysis provides data on job requirements that can be used to develop

Accepted Answer

A)  a staffing table. 
B)  a skills inventory. 
C)  HR policies and procedures. 
D)  an organization chart. 
E)  a job description. 
A)  a staffing table. 
B)  a skills inventory. 
C)  HR policies and procedures. 
D)  an organization chart. 
E)  a job description.

Question 17

Direct observation is often combined with which other job analysis method?

Accepted Answer

A)  Questionnaires 
B)  Participant diary/log 
C)  Functional job analysis 
D)  Position analysis questionnaire 
E)  Interviewing 
A)  Questionnaires 
B)  Participant diary/log 
C)  Functional job analysis 
D)  Position analysis questionnaire 
E)  Interviewing

Question 18

The process of systematically organizing work into tasks is involved in

Accepted Answer

A)  organizational design. 
B)  job design. 
C)  job analysis. 
D)  job evaluation. 
E)  writing job descriptions. 
A)  organizational design. 
B)  job design. 
C)  job analysis. 
D)  job evaluation. 
E)  writing job descriptions.

Question 19

Which of the following jobs could be analyzed effectively using direct observation?

Accepted Answer

A)  Human resources manager 
B)  Lawyer 
C)  Accounting clerk 
D)  Design engineer 
E)  Publicist 
A)  Human resources manager 
B)  Lawyer 
C)  Accounting clerk 
D)  Design engineer 
E)  Publicist

Question 20

The job identification section of a job description includes which of the following?

Accepted Answer

A)  Working conditions 
B)  Position title 
C)  Performance standards 
D)  Job summary 
E)  Relationships 
A)  Working conditions 
B)  Position title 
C)  Performance standards 
D)  Job summary 
E)  Relationships

List and describe the six steps involved in job analysis.

Which of the following is true of industrial engineering?

Collecting job analysis data in a larger organization usually involves

The section of the job description in which the major functions or activities are briefly identified is the

A list of the knowledge, skills, and abilities needed to perform a particular job is known as

If an employee is unable to perform one or more of the essential duties of the job due to reasons such as physical disability or religious restrictions, accommodation is not required.

A quantitative approach to job analysis is more suitable when

A typical job analysis questionnaire has several

Pamela works in the accounting department of company. Originally, her job entailed inputting customer orders. She is now happier at her job as she has been given the responsibility to also call customers to clarify their orders and inform them of when shipment will occur. This is known as

Candace has mixed feelings about the company she works for. She is able to make decisions at her level in the organization but there are few levels of management positions to be promoted into. Which type of organizational structure exists at the company Candace works for?

The PAQ rates jobs on which of the following dimension?

The final step in job analysis involves

Ergonomics aims to adapt the entire job system to match human characteristics. Doing so results in eliminating or minimizing

Collecting job analysis information generally involves

Job analysis provides data on job requirements that can be used to develop

Direct observation is often combined with which other job analysis method?

The process of systematically organizing work into tasks is involved in

Which of the following jobs could be analyzed effectively using direct observation?

The job identification section of a job description includes which of the following?

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Human Resources Planning

Recruitment

Selection

Onboarding and Training

Career and Management Deveopment

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Labour Relations

Managing Human Resources in a Global Business

Filters

Exam 4: Designing and Analyzing Jobs

List and describe the six steps involved in job analysis.

Which of the following is true of industrial engineering?

Collecting job analysis data in a larger organization usually involves

The section of the job description in which the major functions or activities are briefly identified is the

A list of the knowledge, skills, and abilities needed to perform a particular job is known as

If an employee is unable to perform one or more of the essential duties of the job due to reasons such as physical disability or religious restrictions, accommodation is not required.

A quantitative approach to job analysis is more suitable when

A typical job analysis questionnaire has several

Pamela works in the accounting department of company. Originally, her job entailed inputting customer orders. She is now happier at her job as she has been given the responsibility to also call customers to clarify their orders and inform them of when shipment will occur. This is known as

Candace has mixed feelings about the company she works for. She is able to make decisions at her level in the organization but there are few levels of management positions to be promoted into. Which type of organizational structure exists at the company Candace works for?

The PAQ rates jobs on which of the following dimension?

The final step in job analysis involves

Ergonomics aims to adapt the entire job system to match human characteristics. Doing so results in eliminating or minimizing

Collecting job analysis information generally involves

Job analysis provides data on job requirements that can be used to develop

Direct observation is often combined with which other job analysis method?

The process of systematically organizing work into tasks is involved in

Which of the following jobs could be analyzed effectively using direct observation?

The job identification section of a job description includes which of the following?

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Human Resources Planning

Recruitment

Selection

Onboarding and Training

Career and Management Deveopment

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Labour Relations

Managing Human Resources in a Global Business

Filters