Exam 16: Labour Relations

Jaime's company has just been unionized by the Canadian Auto Workers. None of the supervisors has worked in a unionized company before and Jaime has to outline the grievance procedure for the supervisors. Provide an outline of the entire grievance/arbitration process for Jaime to use that includes a description of each step.

Free

(Essay)

5.0/5

(85)

Question 1

Correct Answer:

Verified

Up to 2.5 points each for accurate description of the four steps:
1. Written grievance submitted to supervisor, supervisor decides and, if rejected,
2. Grievance is taken forward by the union to the HRM professional for a decision and, if rejected by the union,
3. Grievance is taken forward to senior management for a decision, which, if rejected, goes to
4. Binding arbitration

Which of the following statements best describes how the AFL-CIO and CLC are related?

Free

(Multiple Choice)

5.0/5

(85)

Question 2

Correct Answer:

Verified

An organizing drive has begun at a busy branch of a bank. The managers wish to avoid a union at all costs. What is this approach to labour relations called?

Free

(Multiple Choice)

4.9/5

(84)

Question 3

Correct Answer:

Verified

Carmine is the HR manager of a large manufacturing firm that just unionized. Carmine plans to advise management to be open with the union and to listen to all concerns. In this way the workers will feel they are being heard and Carmine hopes this will translate into a more harmonious and productive workforce. What is Carmine's approach to the union called?

(Multiple Choice)

4.9/5

(88)

Question 4

What is the process whereby a union is legally deprived of its official recognition as the exclusive bargaining agent for a group of employees called?

(Multiple Choice)

4.9/5

(80)

Question 5

What is a labour organization of persons performing a certain type of skill or trade called?

(Multiple Choice)

4.8/5

(70)

Question 6

What is the area defined by the bargaining limits of each side, in which compromise is possible, as is the attainment of a settlement satisfactory to both parties, known as?

(Multiple Choice)

4.8/5

(78)

Question 7

Union membership in Canada has been declining rapidly as a percentage of both the civilian labour force and non-agricultural paid workers.

(True/False)

4.9/5

(99)

Question 8

Bonnie feels that the managers of the company she works for should compensate the employees more fairly. She is organizing the employees to form legally recognized group to be united in negotiating term of payment and other conditions for the employees with management. What is Bonnie creating?

(Multiple Choice)

4.9/5

(72)

Question 9

Bargaining that is aimed at seeking win-win solutions to labour relations issues is ________ bargaining.

(Multiple Choice)

4.9/5

(83)

Question 10

What is an alternative mechanism for certification, used in situations in which there is evidence of irregularities early in an organizing campaign such as unfair management practices, called?

(Multiple Choice)

4.7/5

(89)

Question 11

In order to broaden their appeal to white-collar workers, unions have focused on which of the following?

(Multiple Choice)

4.9/5

(79)

Question 12

What is a full-time employee of the union, whose role is to plan and execute union membership recruitment campaigns, known as?

(Multiple Choice)

4.8/5

(85)

Question 13

During a union organizing drive, which of the following is the employer permitted to do?

(Multiple Choice)

4.8/5

(88)

Question 14

Maria joins the union after calculating that with the union she will increase her net take home pay from the company by 4% after union dues compared to the 2% per year increase she has been receiving. What is Maria's reason for joining the union called?

(Multiple Choice)

4.9/5

(72)

Question 15

Which bargaining approach is most often used when dealing with monetary issues, but may be used when there is a history of distrust and adversarial relations?

(Multiple Choice)

4.7/5

(77)

Question 16

The process by which a formal collective agreement is established between labour and management is known as

(Multiple Choice)

4.8/5

(75)

Question 17

The group of employees in a firm, plant, or industry that has been recognized by an employer or certified by a LRB as appropriate for collective bargaining purposes is known as a labour union.

(True/False)

4.9/5

(83)

Question 18

Bargaining has commenced at the Airport Authority in Vancouver. The management bargaining team has as its mandate to strive for a mutually acceptable collective agreement. What is this an example of?

(Multiple Choice)

5.0/5

(84)

Question 19

Which type of union arrangement recognizes the fact that the union must represent all employees in the bargaining unit, but membership in the union is not mandatory?

(Multiple Choice)

5.0/5

(69)

Question 20

Showing 1 - 20 of 63

Which of the following statements best describes how the AFL-CIO and CLC are related?

An organizing drive has begun at a busy branch of a bank. The managers wish to avoid a union at all costs. What is this approach to labour relations called?

What is the process whereby a union is legally deprived of its official recognition as the exclusive bargaining agent for a group of employees called?

What is a labour organization of persons performing a certain type of skill or trade called?

What is the area defined by the bargaining limits of each side, in which compromise is possible, as is the attainment of a settlement satisfactory to both parties, known as?

Union membership in Canada has been declining rapidly as a percentage of both the civilian labour force and non-agricultural paid workers.

Bonnie feels that the managers of the company she works for should compensate the employees more fairly. She is organizing the employees to form legally recognized group to be united in negotiating term of payment and other conditions for the employees with management. What is Bonnie creating?

Bargaining that is aimed at seeking win-win solutions to labour relations issues is ________ bargaining.

What is an alternative mechanism for certification, used in situations in which there is evidence of irregularities early in an organizing campaign such as unfair management practices, called?

In order to broaden their appeal to white-collar workers, unions have focused on which of the following?

What is a full-time employee of the union, whose role is to plan and execute union membership recruitment campaigns, known as?

During a union organizing drive, which of the following is the employer permitted to do?

Maria joins the union after calculating that with the union she will increase her net take home pay from the company by 4% after union dues compared to the 2% per year increase she has been receiving. What is Maria's reason for joining the union called?

Which bargaining approach is most often used when dealing with monetary issues, but may be used when there is a history of distrust and adversarial relations?

The process by which a formal collective agreement is established between labour and management is known as

The group of employees in a firm, plant, or industry that has been recognized by an employer or certified by a LRB as appropriate for collective bargaining purposes is known as a labour union.

Bargaining has commenced at the Airport Authority in Vancouver. The management bargaining team has as its mandate to strive for a mutually acceptable collective agreement. What is this an example of?

Which type of union arrangement recognizes the fact that the union must represent all employees in the bargaining unit, but membership in the union is not mandatory?

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Designing and Analyzing Jobs

Human Resources Planning

Recruitment

Selection

Onboarding and Training

Career and Management Deveopment

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Managing Human Resources in a Global Business

Filters