Exam 16: Labour Relations

Hayley was unable to negotiate the desired percentage of increase in wages for the members of the union but was able to improve working conditions, benefits, and flexible working hours. She feels the members will be satisfied and the union calls for a secret-ballot vote to approve the negotiated agreement with management. What is this formally called?

What does the term labour-management relations refer to?

What is the labour organization that, traditionally, represented all workers eligible for union membership in a particular company or industry, irrespective of the type of work performed called?

Identify and briefly describe the five steps of the labour relations process.

Jodie is being encouraged to sign a card that will show she wishes the company union to represent in her in its collective bargaining process with management. What is this card called?

Canada's labour laws have two key purposes, which are

The most important part of the union structure for human resources managers is the group of unionized employees in a particular area. What is this called?

What is the strategy to bargaining often typified as "win-lose" called?

The actual settlement range in contract negotiations generally lies in the bargaining zone, between management's target and resistance points.

The objective of ________ bargaining is to establish a creative negotiating relationship that benefits labour and management.

A labour union with branches and members in both Canada and the United States, the head office of which is in the United States, is known as

What is the use of a neutral third party to assist an organization and the union come to a mutually satisfactory collective agreement called?

The basis of a firm's labour relations strategy is the decision to accept or avoid unions.

The labour relations process consists of ________ steps, as outlined in the text.

Peter owns a large giftware distribution company with his wife, Mary. Mary informs Peter that some employees are actively seeking support to form a union. Discuss how Peter and Mary should respond to this if they would prefer to maintain a non-unionized organization and discuss what they can legally do during the union campaign.

In a ________, collective bargaining is accepted as an appropriate mechanism for establishing workplace rules.

A union representative speaking out on proposed legislative reforms that will affect the working conditions of workers is most closely associated with which of the following?

What is the most restrictive form of union security where only union members in good standing may be hired by the employer to perform bargaining union work known as?

Integrative bargaining is an approach that assumes that a win-win solution will always be the outcome.

Chris works the assembly department of a large furniture company. Any grievances by employees in this department are brought to Chris's attention. Chris will bring the grievance to assembly supervisor and if it is not resolved he will escalate the issue to higher levels in the union and organization. What role does Chris play in the assembly department?