Question 1

New employees are usually comfortable with their organizations by the end of the ________ stage of socialization.

Accepted Answer

A)  encounter 
B)  post-arrival 
C)  establishment 
D)  metamorphosis 
E)  adaptation 
A)  encounter 
B)  post-arrival 
C)  establishment 
D)  metamorphosis 
E)  adaptation

Question 2

Which of the following statements is not true regarding subcultures?

Accepted Answer

A)  Subcultures include core values of the organization. 
B)  Subcultures typically exist within a department. 
C)  When we talk about an organization's culture, we are referring to its subculture. 
D)  If organizations were composed only of numerous subcultures, organizational culture as an independent variable would be significantly less powerful. 
E)  Subcultures influence members' behavior. 
A)  Subcultures include core values of the organization. 
B)  Subcultures typically exist within a department. 
C)  When we talk about an organization's culture, we are referring to its subculture. 
D)  If organizations were composed only of numerous subcultures, organizational culture as an independent variable would be significantly less powerful. 
E)  Subcultures influence members' behavior.

Question 3

In virtual organizations, it is difficult to establish a common set of norms.

Accepted Answer

A) True 
 B)False

Question 4

An organizations culture develops over time and is rooted in ________ to which employees are strongly committed.

Accepted Answer

A)  values 
B)  tasks 
C)  rewards 
D)  both A and B 
E)  all A, B, and C 
A)  values 
B)  tasks 
C)  rewards 
D)  both A and B 
E)  all A, B, and C

Question 5

Many managers withhold praise because they are afraid employees will coast or because they think praise is not valued.

Accepted Answer

A) True 
 B)False

Question 6

Phyllis works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Phyllis's company pursuing?

Accepted Answer

A)  serving as a visible role model 
B)  communicating ethical expectations 
C)  providing ethical training 
D)  visibly punishing unethical acts 
E)  providing protective mechanisms 
A)  serving as a visible role model 
B)  communicating ethical expectations 
C)  providing ethical training 
D)  visibly punishing unethical acts 
E)  providing protective mechanisms

Question 7

Both ________ and strong culture achieve the same end result of predictability, orderliness, and consistency.

Accepted Answer

A)  high formalization 
B)  low departmentalization 
C)  wide span of control 
D)  low work specialization 
E)  people orientation 
A)  high formalization 
B)  low departmentalization 
C)  wide span of control 
D)  low work specialization 
E)  people orientation

Question 8

Which of the following statements is true regarding an organization's culture?

Accepted Answer

A)  Organizational culture is evaluative rather than descriptive. 
B)  Large organizations rarely have subcultures. 
C)  A dominant culture expresses the core values shared by a majority of the organization's members. 
D)  A strong culture increases employee turnover. 
E)  Subcultures and dominant cultures must not share any common values. 
A)  Organizational culture is evaluative rather than descriptive. 
B)  Large organizations rarely have subcultures. 
C)  A dominant culture expresses the core values shared by a majority of the organization's members. 
D)  A strong culture increases employee turnover. 
E)  Subcultures and dominant cultures must not share any common values.

Question 9

During the socialization process, to work out any problems discovered during the encounter stage, the new member changes or goes through the ________ stage.

Accepted Answer

A)  post-arrival 
B)  metamorphosis 
C)  post-encounter 
D)  analysis 
E)  evaluation 
A)  post-arrival 
B)  metamorphosis 
C)  post-encounter 
D)  analysis 
E)  evaluation

Question 10

For newcomers to an organization, the level of support they receive generally decreases over the first few weeks. Why is this?

Accepted Answer

A)  Everyone is trying to protect their environment. 
B)  Managers are trying to see if the employee can make it on their own. 
C)  Everyone is too busy to help the new person. 
D)  The organization simply returns to "business as usual." 
E)  The new employee's incoming job satisfaction should sustain them. 
A)  Everyone is trying to protect their environment. 
B)  Managers are trying to see if the employee can make it on their own. 
C)  Everyone is too busy to help the new person. 
D)  The organization simply returns to "business as usual." 
E)  The new employee's incoming job satisfaction should sustain them.

Question 11

The more management relies on formal, collective, sequential, fixed, and serial socialization programs and emphasizes divestiture, the more likely newcomers' differences will be stripped away and replaced by standardized predictable behaviors.

Accepted Answer

A) True 
 B)False

Question 12

Aggressiveness is one of the seven primary characteristics that capture the essence of an organization's culture. It indicates the degree to which employees are encouraged to be innovative and take risks.

Accepted Answer

A) True 
 B)False

Question 13

An organizational culture that encourages its managers for engaging in severe competition and discourages them from taking risks and innovating, is most likely to shape high ethical standards among its members.

Accepted Answer

A) True 
 B)False

Question 14

The ________ process helps candidates learn about the organization and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

Accepted Answer

A)  orientation 
B)  training 
C)  performance evaluation 
D)  selection 
E)  institutionalization 
A)  orientation 
B)  training 
C)  performance evaluation 
D)  selection 
E)  institutionalization

Question 15

The selection process helps sustain the organization's culture by ________.

Accepted Answer

A)  encouraging discussion about norms 
B)  hiring candidates who fit well within the organization 
C)  selecting employees who deserve to be promoted 
D)  developing performance evaluation criteria 
E)  rewarding conformity of skills 
A)  encouraging discussion about norms 
B)  hiring candidates who fit well within the organization 
C)  selecting employees who deserve to be promoted 
D)  developing performance evaluation criteria 
E)  rewarding conformity of skills

Question 16

What are the various ways in which the organizational culture can be transmitted to the employees?

Accepted Answer

Culture is transmitted to employees in a

New employees are usually comfortable with their organizations by the end of the ________ stage of socialization.

Which of the following statements is not true regarding subcultures?

In virtual organizations, it is difficult to establish a common set of norms.

An organizations culture develops over time and is rooted in ________ to which employees are strongly committed.

Many managers withhold praise because they are afraid employees will coast or because they think praise is not valued.

Both ________ and strong culture achieve the same end result of predictability, orderliness, and consistency.

Which of the following statements is true regarding an organization's culture?

During the socialization process, to work out any problems discovered during the encounter stage, the new member changes or goes through the ________ stage.

For newcomers to an organization, the level of support they receive generally decreases over the first few weeks. Why is this?

The more management relies on formal, collective, sequential, fixed, and serial socialization programs and emphasizes divestiture, the more likely newcomers' differences will be stripped away and replaced by standardized predictable behaviors.

Aggressiveness is one of the seven primary characteristics that capture the essence of an organization's culture. It indicates the degree to which employees are encouraged to be innovative and take risks.

An organizational culture that encourages its managers for engaging in severe competition and discourages them from taking risks and innovating, is most likely to shape high ethical standards among its members.

The ________ process helps candidates learn about the organization and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

The selection process helps sustain the organization's culture by ________.

What are the various ways in which the organizational culture can be transmitted to the employees?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Change and Stress Management

Filters

Exam 16: Organizational Culture

New employees are usually comfortable with their organizations by the end of the ________ stage of socialization.

Which of the following statements is not true regarding subcultures?

In virtual organizations, it is difficult to establish a common set of norms.

An organizations culture develops over time and is rooted in ________ to which employees are strongly committed.

Many managers withhold praise because they are afraid employees will coast or because they think praise is not valued.

Both ________ and strong culture achieve the same end result of predictability, orderliness, and consistency.

Which of the following statements is true regarding an organization's culture?

During the socialization process, to work out any problems discovered during the encounter stage, the new member changes or goes through the ________ stage.

For newcomers to an organization, the level of support they receive generally decreases over the first few weeks. Why is this?

The more management relies on formal, collective, sequential, fixed, and serial socialization programs and emphasizes divestiture, the more likely newcomers' differences will be stripped away and replaced by standardized predictable behaviors.

Aggressiveness is one of the seven primary characteristics that capture the essence of an organization's culture. It indicates the degree to which employees are encouraged to be innovative and take risks.

An organizational culture that encourages its managers for engaging in severe competition and discourages them from taking risks and innovating, is most likely to shape high ethical standards among its members.

The ________ process helps candidates learn about the organization and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

The selection process helps sustain the organization's culture by ________.

What are the various ways in which the organizational culture can be transmitted to the employees?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Change and Stress Management

Filters