Question 1

Describe the significance of selection in the context of maintaining the organizational culture.

Accepted Answer

The explicit goal of the selection proce

Question 2

What can management do to create a more ethical culture within an organization?

Accepted Answer

To create a more ethical culture, manage

Question 3

Identify the correct order in the socialization process.

Accepted Answer

A)  encounter, metamorphosis, post-encounter 
B)  prearrival, arrival, evaluation 
C)  prearrival, arrival, post-arrival 
D)  prearrival, encounter, metamorphosis 
E)  metamorphosis, preencounter, arrival 
A)  encounter, metamorphosis, post-encounter 
B)  prearrival, arrival, evaluation 
C)  prearrival, arrival, post-arrival 
D)  prearrival, encounter, metamorphosis 
E)  metamorphosis, preencounter, arrival

Question 4

Which of the following statements distinguishes between organizational culture and job satisfaction?

Accepted Answer

A)  Job satisfaction is descriptive, whereas organizational culture is evaluative. 
B)  Organizational culture is static, whereas job satisfaction is dynamic. 
C)  Job satisfaction is immeasurable, whereas organizational culture is measurable. 
D)  Organizational culture is descriptive, whereas job satisfaction is evaluative. 
E)  Organizational culture measures how employees feel about an organization's expectations, whereas job satisfaction is concerned about how employees perceive the organization's culture. 
A)  Job satisfaction is descriptive, whereas organizational culture is evaluative. 
B)  Organizational culture is static, whereas job satisfaction is dynamic. 
C)  Job satisfaction is immeasurable, whereas organizational culture is measurable. 
D)  Organizational culture is descriptive, whereas job satisfaction is evaluative. 
E)  Organizational culture measures how employees feel about an organization's expectations, whereas job satisfaction is concerned about how employees perceive the organization's culture.

Question 5

________ refers to practices that can be maintained over very long periods of time.

Accepted Answer

A)  Laws/codes 
B)  Rules 
C)  Sustainability 
D)  Corporate Responsibility 
E)  Erosion 
A)  Laws/codes 
B)  Rules 
C)  Sustainability 
D)  Corporate Responsibility 
E)  Erosion

Question 6

Paid sabbaticals can be a symbol of an organizations culture.

Accepted Answer

A) True 
 B)False

Question 7

A positive organizational culture emphasizes all of the following except which?

Accepted Answer

A)  building employee strengths 
B)  tailoring positions to encourage work life balance 
C)  rewarding more than it punishes 
D)  encouraging individual vitality 
E)  encouraging individual growth 
A)  building employee strengths 
B)  tailoring positions to encourage work life balance 
C)  rewarding more than it punishes 
D)  encouraging individual vitality 
E)  encouraging individual growth

Question 8

If there is a basic conflict between the individual's expectations and the reality of working in an organization, the employee is most likely to be disillusioned and quit during the ________ stage of socialization.

Accepted Answer

A)  prearrival 
B)  post-arrival 
C)  encounter 
D)  metamorphosis 
E)  post-encounter 
A)  prearrival 
B)  post-arrival 
C)  encounter 
D)  metamorphosis 
E)  post-encounter

Question 9

During the metamorphosis stage of the socialization process, a new employee compares her expectations-about the job, coworkers, the boss, and the organization in general-with the reality in the organization.

Accepted Answer

A) True 
 B)False

Question 10

Larry has an employee who is amazing at clearly seeing rules and enforcing them. He has recently promoted her to the lead position in quality assurance. Which aspect of creating a positive organizational culture is Larry utilizing?

Accepted Answer

A)  rewarding more than punishing 
B)  building on organization strengths 
C)  encouraging intense competition 
D)  building on employee strengths 
E)  emphasizing short-term gains 
A)  rewarding more than punishing 
B)  building on organization strengths 
C)  encouraging intense competition 
D)  building on employee strengths 
E)  emphasizing short-term gains

Question 11

Which of the following is most likely to be the indicator of a strong organizational culture?

Accepted Answer

A)  high employee turnover 
B)  narrow span of control 
C)  employees' diverse views of organization's mission 
D)  presence of several subcultures 
E)  widely shared values 
A)  high employee turnover 
B)  narrow span of control 
C)  employees' diverse views of organization's mission 
D)  presence of several subcultures 
E)  widely shared values

Question 12

Trends Inc. is an apparel company. To keep up with the latest changes in the fashion industry, the company has to come up with innovative designs and follow strict time lines. The culture of the company values aggressiveness, innovation, and risk taking. The members of the organization accept these cultural values. They know exactly what is expected of them and these expectations go a long way in shaping their behavior. In addition to this, the culture of the marketing department is outcome oriented, and the finance department emphasizes attention to detail. Based on the information in the example, we can say that Trends Inc. ________.

Accepted Answer

A)  is a highly centralized organization 
B)  is a virtual organization 
C)  has a strong culture 
D)  is a highly formalized organization 
E)  is a matrix organization 
A)  is a highly centralized organization 
B)  is a virtual organization 
C)  has a strong culture 
D)  is a highly formalized organization 
E)  is a matrix organization

Question 13

The regular distribution of lollipops, toys, or treats every Friday is an example of a ________ that helps reinforce Nunya's culture.

Accepted Answer

A)  story 
B)  ritual 
C)  material symbol 
D)  protective mechanism 
E)  narration 
A)  story 
B)  ritual 
C)  material symbol 
D)  protective mechanism 
E)  narration

Question 14

One of the misgivings about managers offering employees praise for good work is that ________.

Accepted Answer

A)  the manager fears praise will cause the employee to slack off in their work 
B)  the manager feels that praise is not valued 
C)  the manager is afraid of offending someone who has not earned praise 
D)  both A and B 
E)  all A, B, and C 
A)  the manager fears praise will cause the employee to slack off in their work 
B)  the manager feels that praise is not valued 
C)  the manager is afraid of offending someone who has not earned praise 
D)  both A and B 
E)  all A, B, and C

Question 15

Your first day at work is part of the ________ stage of socialization.

Accepted Answer

A)  orientation 
B)  prearrival 
C)  encounter 
D)  metamorphosis 
E)  post-encounter 
A)  orientation 
B)  prearrival 
C)  encounter 
D)  metamorphosis 
E)  post-encounter

Question 16

________ help employees understand the history and past actions of an organization and explain and legitimate current practices by anchoring the present in the past.

Accepted Answer

A)  Stories 
B)  Material symbols 
C)  Rituals 
D)  Organization-specific terms 
E)  Corporate chants 
A)  Stories 
B)  Material symbols 
C)  Rituals 
D)  Organization-specific terms 
E)  Corporate chants

Question 17

Cultures that tend to develop in large organizations to reflect common problems, situations, or experiences faced by groups of members in the same department or location are often called ________.

Accepted Answer

A)  micro-cultures 
B)  subcultures 
C)  divisional cultures 
D)  microcosms 
E)  counter cultures 
A)  micro-cultures 
B)  subcultures 
C)  divisional cultures 
D)  microcosms 
E)  counter cultures

Question 18

In addition to the organizational culture, the finance department emphasizes attention to detail. In this example, attention to detail is a part of the ________ of the organization.

Accepted Answer

A)  core values 
B)  significant traits 
C)  dominant culture 
D)  foundational values 
E)  subculture 
A)  core values 
B)  significant traits 
C)  dominant culture 
D)  foundational values 
E)  subculture

Question 19

Which of the following is not one of the five prevalent categories of the ethical climate index?

Accepted Answer

A)  institutional 
B)  caring 
C)  independence 
D)  law/code 
E)  rules 
A)  institutional 
B)  caring 
C)  independence 
D)  law/code 
E)  rules

Question 20

The ________ stage of the socialization process explicitly recognizes that each individual that the organization comes across during the selection process has a set of values, attitudes, and expectations about both the work to be done and the organization.

Accepted Answer

A)  post-encounter 
B)  prearrival 
C)  metamorphosis 
D)  preencounter 
E)  post-arrival 
A)  post-encounter 
B)  prearrival 
C)  metamorphosis 
D)  preencounter 
E)  post-arrival

Describe the significance of selection in the context of maintaining the organizational culture.

What can management do to create a more ethical culture within an organization?

Identify the correct order in the socialization process.

Which of the following statements distinguishes between organizational culture and job satisfaction?

________ refers to practices that can be maintained over very long periods of time.

Paid sabbaticals can be a symbol of an organizations culture.

A positive organizational culture emphasizes all of the following except which?

If there is a basic conflict between the individual's expectations and the reality of working in an organization, the employee is most likely to be disillusioned and quit during the ________ stage of socialization.

During the metamorphosis stage of the socialization process, a new employee compares her expectations-about the job, coworkers, the boss, and the organization in general-with the reality in the organization.

Larry has an employee who is amazing at clearly seeing rules and enforcing them. He has recently promoted her to the lead position in quality assurance. Which aspect of creating a positive organizational culture is Larry utilizing?

Which of the following is most likely to be the indicator of a strong organizational culture?

The regular distribution of lollipops, toys, or treats every Friday is an example of a ________ that helps reinforce Nunya's culture.

One of the misgivings about managers offering employees praise for good work is that ________.

Your first day at work is part of the ________ stage of socialization.

________ help employees understand the history and past actions of an organization and explain and legitimate current practices by anchoring the present in the past.

Cultures that tend to develop in large organizations to reflect common problems, situations, or experiences faced by groups of members in the same department or location are often called ________.

In addition to the organizational culture, the finance department emphasizes attention to detail. In this example, attention to detail is a part of the ________ of the organization.

Which of the following is not one of the five prevalent categories of the ethical climate index?

The ________ stage of the socialization process explicitly recognizes that each individual that the organization comes across during the selection process has a set of values, attitudes, and expectations about both the work to be done and the organization.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Change and Stress Management

Filters

Exam 16: Organizational Culture

Describe the significance of selection in the context of maintaining the organizational culture.

What can management do to create a more ethical culture within an organization?

Identify the correct order in the socialization process.

Which of the following statements distinguishes between organizational culture and job satisfaction?

________ refers to practices that can be maintained over very long periods of time.

Paid sabbaticals can be a symbol of an organizations culture.

A positive organizational culture emphasizes all of the following except which?

If there is a basic conflict between the individual's expectations and the reality of working in an organization, the employee is most likely to be disillusioned and quit during the ________ stage of socialization.

During the metamorphosis stage of the socialization process, a new employee compares her expectations-about the job, coworkers, the boss, and the organization in general-with the reality in the organization.

Larry has an employee who is amazing at clearly seeing rules and enforcing them. He has recently promoted her to the lead position in quality assurance. Which aspect of creating a positive organizational culture is Larry utilizing?

Which of the following is most likely to be the indicator of a strong organizational culture?

The regular distribution of lollipops, toys, or treats every Friday is an example of a ________ that helps reinforce Nunya's culture.

One of the misgivings about managers offering employees praise for good work is that ________.

Your first day at work is part of the ________ stage of socialization.

________ help employees understand the history and past actions of an organization and explain and legitimate current practices by anchoring the present in the past.

Cultures that tend to develop in large organizations to reflect common problems, situations, or experiences faced by groups of members in the same department or location are often called ________.

In addition to the organizational culture, the finance department emphasizes attention to detail. In this example, attention to detail is a part of the ________ of the organization.

Which of the following is not one of the five prevalent categories of the ethical climate index?

The ________ stage of the socialization process explicitly recognizes that each individual that the organization comes across during the selection process has a set of values, attitudes, and expectations about both the work to be done and the organization.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Change and Stress Management

Filters