Question 1

Lighting is an inexpensive investment for improving employee performance and the overall appearance of the business.

Accepted Answer

A) True 
 B)False

Question 2

Local laws,zoning regulations and building codes can affect the location to be chosen depending on the type of business and its particular requirements.

Accepted Answer

A) True 
 B)False

Question 3

Mary's successful clothing store was located on the back edge of the parking lot of a large mall.She didn't pay mall rents since she wasn't part of the mall,but drew a lot of customers who parked at the mall and then noticed her store.The mall developers built a movie theater on the part of the parking lot directly in front of Mary's store,basically hiding her from most mall customers and her business dropped off so much she had to move.What retailer site selection criterion forced Mary to move?

Accepted Answer

A) Proximity of competitors 
B) Visibility 
C) Adequate parking 
D) Room for expansion 
A) Proximity of competitors 
B) Visibility 
C) Adequate parking 
D) Room for expansion

Question 4

Which of the following factors influences the size of a retail store's trading area?

Accepted Answer

A) The location of competitors 
B) The physical layout of the store 
C) Zoning regulations 
D) The nature of competing businesses 
A) The location of competitors 
B) The physical layout of the store 
C) Zoning regulations 
D) The nature of competing businesses

Question 5

Entrances should invite entry.The way to accomplish this is to:

Accepted Answer

A) have large doors and attractive displays set back from the doorway that can lure customers into the store. 
B) offer discounts. 
C) have displays as close to the entry of the store as possible. 
D) have a big sign to attract customers. 
A) have large doors and attractive displays set back from the doorway that can lure customers into the store. 
B) offer discounts. 
C) have displays as close to the entry of the store as possible. 
D) have a big sign to attract customers.

Question 6

Why is external appearance an important consideration?

Accepted Answer

The physical appearance of a building de

Question 7

A Geographic Information System (GIS):

Accepted Answer

A) is a software package combining the ability to draw detailed maps with the power to search through databases. 
B) records data not available through the census and includes eleven indicators of economic growth. 
C) contains the name of every street in the country and detailed block statistics for 345 urban areas. 
D) breaks down the population,retail sales,etc. ,by census region. 
A) is a software package combining the ability to draw detailed maps with the power to search through databases. 
B) records data not available through the census and includes eleven indicators of economic growth. 
C) contains the name of every street in the country and detailed block statistics for 345 urban areas. 
D) breaks down the population,retail sales,etc. ,by census region.

Question 8

A retail layout should pull customers into the store.

Accepted Answer

A) True 
 B)False

Question 9

To ensure that a building will accommodate expansion plans,a new business should:

Accepted Answer

A) plan space requirements for one to two years into the future and update the plans every six months. 
B) build,buy,or lease facilities that are 50-100% too big for their current operations. 
C) buy or lease facilities that had the same type of business in them previously. 
D) always build a new facility. 
A) plan space requirements for one to two years into the future and update the plans every six months. 
B) build,buy,or lease facilities that are 50-100% too big for their current operations. 
C) buy or lease facilities that had the same type of business in them previously. 
D) always build a new facility.

Question 10

The functional aspects of a building's interior are more important than its exterior considerations.

Accepted Answer

A) True 
 B)False

Question 11

The less specialized the firm,the greater the importance of proximity in the location decision.

Accepted Answer

A) True 
 B)False

Question 12

A glass manufacturer that requires an extremely pure,very fine type of sand in its production process would be most concerned with which location criteria?

Accepted Answer

A) Business climate 
B) Proximity to raw materials 
C) Proximity to markets 
D) Wage rates 
A) Business climate 
B) Proximity to raw materials 
C) Proximity to markets 
D) Wage rates

Question 13

Home-based businesses represent nearly 50% of all newly created small businesses.

Accepted Answer

A) True 
 B)False

Question 14

The science of adapting work and working conditions to complement employees and to suit customers is called:

Accepted Answer

A) physiology. 
B) ergonomics. 
C) layout design. 
D) kinesiology. 
A) physiology. 
B) ergonomics. 
C) layout design. 
D) kinesiology.

Question 15

When selecting a state in which to locate,one should consider:

Accepted Answer

A) the financing options available to the small business owner. 
B) zoning laws. 
C) the compatibility of the business with the community. 
D) the proximity to one's markets. 
A) the financing options available to the small business owner. 
B) zoning laws. 
C) the compatibility of the business with the community. 
D) the proximity to one's markets.

Question 16

Wall coverings are expensive but essential in almost any small business for employee job satisfaction and customer enjoyment.

Accepted Answer

A) True 
 B)False

Question 17

Poorly planned layouts undermine employee productivity and create organizational chaos.

Accepted Answer

A) True 
 B)False

Question 18

To calculate the IRS,a retailer needs to know the number of customers in the area,the retail expenditures for his/her product,and the total square feet of space allocated to selling his/her kind of product in the trading area.

Accepted Answer

A) True 
 B)False

Question 19

A(n)________ layout arranges displays in a rectangular fashion with parallel aisles.It is a formal layout that controls the traffic flow through the store.

Accepted Answer

A) free-form 
B) grid 
C) angled 
D) boutique 
A) free-form 
B) grid 
C) angled 
D) boutique

Question 20

Criteria for a "good location" are universal and apply to all types of small businesses.

Accepted Answer

A) True 
 B)False

Exam 18: Location,layout,and Physical Facilities

Lighting is an inexpensive investment for improving employee performance and the overall appearance of the business.

Local laws,zoning regulations and building codes can affect the location to be chosen depending on the type of business and its particular requirements.

Which of the following factors influences the size of a retail store's trading area?

Entrances should invite entry.The way to accomplish this is to:

Why is external appearance an important consideration?

A Geographic Information System (GIS):

A retail layout should pull customers into the store.

To ensure that a building will accommodate expansion plans,a new business should:

The functional aspects of a building's interior are more important than its exterior considerations.

The less specialized the firm,the greater the importance of proximity in the location decision.

A glass manufacturer that requires an extremely pure,very fine type of sand in its production process would be most concerned with which location criteria?

Home-based businesses represent nearly 50% of all newly created small businesses.

The science of adapting work and working conditions to complement employees and to suit customers is called:

When selecting a state in which to locate,one should consider:

Wall coverings are expensive but essential in almost any small business for employee job satisfaction and customer enjoyment.

Poorly planned layouts undermine employee productivity and create organizational chaos.

To calculate the IRS,a retailer needs to know the number of customers in the area,the retail expenditures for his/her product,and the total square feet of space allocated to selling his/her kind of product in the trading area.

A(n)________ layout arranges displays in a rectangular fashion with parallel aisles.It is a formal layout that controls the traffic flow through the store.

Criteria for a "good location" are universal and apply to all types of small businesses.

Entrepreneurs: the Driving Force Behind Small Business

Ethics and Social Responsibility: Doing the Right Thing

Creativity and Innovation: Keys to Entrepreneurial Success

Strategic Management and the Entrepreneur

Choosing a Form of Ownership

Franchising and the Entrepreneur

Buying an Existing Business

New Business Planning Process: Feasibility Analysis,business Modeling,

Building a Bootstrap Marketing Plan

Creative Use of Advertising and Promotion

Pricing and Credit Strategies

Global Marketing Strategies

E-Commerce and Entrepreneurship

Creating a Solid Financial Plan

Managing Cash Flow

Sources of Equity Financing

Sources of Debt Financing

Supply Chain Management

Managing Inventory

Staffing and Leading a Growing Company

Management Succession and Risk Management Strategies in the Family Business

The Legal Environment: Business Law and Government Regulation

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