Question 1

Complete the following using the terms listed.
-Determining the unique combination of a company's abilities and approaches is called _____.

Accepted Answer

A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment 
A) corporate culture 
B) Management 
C) organization 
D) Top management 
E) Departmentalization
F)Vision
G)delegation
H)matrix structure
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)Contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)Human skills
R)mission statement
S)competitive differentiation
T)Empowerment

Question 2

TryDent is a dentist's office with three employees: a receptionist,a housekeeper,and a manager.The manager is responsible for all activities in the dentist's office.In the context of organization structure,TryDent is a _____.

Accepted Answer

A) matrix organization 
B) committee organization 
C) line organization 
D) divisional organization 
A) matrix organization 
B) committee organization 
C) line organization 
D) divisional organization

Question 3

Team leaders and section chiefs are typically part of middle management.

Accepted Answer

A) True 
 B)False

Question 4

New employees at a clothing store learn during their training that they are referred to as team members rather than workers,and that customers are called guests.This is an example of preserving corporate culture.

Accepted Answer

A) True 
 B)False

Question 5

Chang is the owner-manager of a 24-hour convenience store.When he first opened the business,he employed only four people,and it was easy to manage the store through informal means.The store experienced rapid growth and is now a six-unit chain.Chang is now trying to manage 30 employees.As part of the organizing process,he first determines the actions to be taken to achieve his organizational goals.What is the next step he should take?

Accepted Answer

A) He should delegate specific tasks to his employees. 
B) He should evaluate the results of the implemented actions. 
C) He should group the actions into a logical structure. 
D) He should coordinate the actions to be taken between different groups of employees in his organization. 
A) He should delegate specific tasks to his employees. 
B) He should evaluate the results of the implemented actions. 
C) He should group the actions into a logical structure. 
D) He should coordinate the actions to be taken between different groups of employees in his organization.

Complete the following using the terms listed. -Determining the unique combination of a company's abilities and approaches is called _____.

TryDent is a dentist's office with three employees: a receptionist,a housekeeper,and a manager.The manager is responsible for all activities in the dentist's office.In the context of organization structure,TryDent is a _____.

Team leaders and section chiefs are typically part of middle management.

New employees at a clothing store learn during their training that they are referred to as team members rather than workers,and that customers are called guests.This is an example of preserving corporate culture.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Todays Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labor Relations

Top Performance Through Empowerment, teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Trends in E-Commerce

Filters

Exam 7: Management,leadership,and the Internal Organization

Complete the following using the terms listed. -Determining the unique combination of a company's abilities and approaches is called _____.

TryDent is a dentist's office with three employees: a receptionist,a housekeeper,and a manager.The manager is responsible for all activities in the dentist's office.In the context of organization structure,TryDent is a _____.

Team leaders and section chiefs are typically part of middle management.

New employees at a clothing store learn during their training that they are referred to as team members rather than workers,and that customers are called guests.This is an example of preserving corporate culture.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Todays Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labor Relations

Top Performance Through Empowerment, teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Trends in E-Commerce

Filters