Question 1

Procedural justice refers to the fairness of the process by which a decision is made.

Accepted Answer

A) True 
 B)False

Question 2

All of the following are common elements of bullying EXCEPT ________.

Accepted Answer

A)  power imbalance 
B)  harmful intentions 
C)  verbal name-calling 
D)  repetitive incidents 
A)  power imbalance 
B)  harmful intentions 
C)  verbal name-calling 
D)  repetitive incidents

Question 3

Many people in the new business development group at GRS&M feel that Blaine was promoted due to her personal friendship with the supervisor rather than a fair review of the qualified employees in the group.This attitude is the result of the employees' perceived procedural justice relative to the decision.

Accepted Answer

A) True 
 B)False

Question 4

If an employee conducts a personal phone call at work,the employer can legally eavesdrop and monitor the phone call.

Accepted Answer

A) True 
 B)False

Question 5

According to surveys,at work,fair treatment reflects concrete actions such as "Employees are treated with respect" and ________.

Accepted Answer

A)  properly served 
B)  treated fairly 
C)  terminated 
D)  not abused 
A)  properly served 
B)  treated fairly 
C)  terminated 
D)  not abused

Question 6

When firms do not deal swiftly and fairly with the unethical behavior of employees,ethical employees feel penalized.

Accepted Answer

A) True 
 B)False

Question 7

Which element of bullying involves the use of power to control or harm and the people being bullied may have a hard time defending themselves?

Accepted Answer

A)  repetition 
B)  imbalance of power 
C)  name-calling 
D)  intent to cause harm 
A)  repetition 
B)  imbalance of power 
C)  name-calling 
D)  intent to cause harm

Question 8

Which of the following terms refers to the willful disregard or disobedience of a supervisor's authority?

Accepted Answer

A)  disobedience 
B)  insubordination 
C)  harassment 
D)  mutiny 
A)  disobedience 
B)  insubordination 
C)  harassment 
D)  mutiny

Question 9

Which type of bullying involves spreading rumors and purposely breaking up friendships in the workplace?

Accepted Answer

A)  physical bullying 
B)  cyber bullying 
C)  verbal bullying 
D)  social bullying 
A)  physical bullying 
B)  cyber bullying 
C)  verbal bullying 
D)  social bullying

Question 10

Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals and clinics.The firm employs over 2,500 workers in its two manufacturing facilities located in Texas and Arizona.Recently,Health-Tech dismissed a number of employees for ethics violations ranging from improper Internet usage to stealing company funds.In addition,the firm has been sued by two former employees for wrongful discharge.As a result,Health-Tech's top executives are evaluating the firm's hiring process,ethics training system,reward system,and disciplinary system to determine how to promote ethics and fair treatment. Which of the following best supports the argument that Health-Tech should make significant changes to its disciplinary process?

Accepted Answer

A)  According to surveys, Health-Tech employees feel that managers do not listen to their concerns or take their opinions seriously. 
B)  Health-Tech requires employees to receive annual ethics training to ensure that they understand the firm's latest policies. 
C)  Health-Tech's main competitor uses fictional scenarios to test applicants' morality and has fewer ethics problems than Health-Tech. 
D)  Historically, arbitrators have overturned the dismissal decisions of Health-Tech's managers because of unclear company rules. 
A)  According to surveys, Health-Tech employees feel that managers do not listen to their concerns or take their opinions seriously. 
B)  Health-Tech requires employees to receive annual ethics training to ensure that they understand the firm's latest policies. 
C)  Health-Tech's main competitor uses fictional scenarios to test applicants' morality and has fewer ethics problems than Health-Tech. 
D)  Historically, arbitrators have overturned the dismissal decisions of Health-Tech's managers because of unclear company rules.

Question 11

What is morality? How does an employee's morality relate to making ethical decisions in the workplace?

Accepted Answer

Making ethical decisions always involve

Question 12

What is an ethics code? What methods do firms use to monitor employees and ensure their compliance with ethics codes?

Accepted Answer

An ethics code is a document that memori

Question 13

All of the following are examples of insubordination EXCEPT ________.

Accepted Answer

A)  publicly criticizing a supervisor 
B)  disregarding the chain of command 
C)  repeatedly failing to perform tasks 
D)  deliberately defying company rules 
A)  publicly criticizing a supervisor 
B)  disregarding the chain of command 
C)  repeatedly failing to perform tasks 
D)  deliberately defying company rules

Question 14

Studies indicate that some people's traits and behaviors make them more susceptible to bullying.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is NOT an effect of an abusive supervisor?

Accepted Answer

A)  more likely to stay with the company 
B)  higher stress 
C)  low job satisfaction 
D)  more likely to quit 
A)  more likely to stay with the company 
B)  higher stress 
C)  low job satisfaction 
D)  more likely to quit

Question 16

What can you do as an HR manager to ensure that you hire ethical employees?

Accepted Answer

Employers can start before the applicant

Question 17

Johnson & Johnson has a corporate ethics code that states "We believe our first responsibility is to the doctors,nurses and patients,to mothers and fathers and all others who use our products and services." What is the most likely purpose of Johnson & Johnson's ethics code?

Accepted Answer

A)  establishing disciplinary procedures 
B)  providing incentives for employees 
C)  clarifying expectations for employees 
D)  marketing to potential new customers 
A)  establishing disciplinary procedures 
B)  providing incentives for employees 
C)  clarifying expectations for employees 
D)  marketing to potential new customers

Question 18

Which of the following makes the CEO of a publicly traded firm accountable for ethics compliance?

Accepted Answer

A)  Taft-Hartley Act 
B)  Landrum-Griffin Act 
C)  Norris-LaGuardia Act 
D)  Sarbanes-Oxley Act 
A)  Taft-Hartley Act 
B)  Landrum-Griffin Act 
C)  Norris-LaGuardia Act 
D)  Sarbanes-Oxley Act

Question 19

What is the most likely reason for more firms providing ethics training to employees?

Accepted Answer

A)  Employees seeking professional certification are tested on ethics. 
B)  State laws require businesses to have written codes of conduct. 
C)  Businesses fear being sued by customers for ethical misconduct. 
D)  Federal laws encourage firms to comply with ethics training guidelines. 
A)  Employees seeking professional certification are tested on ethics. 
B)  State laws require businesses to have written codes of conduct. 
C)  Businesses fear being sued by customers for ethical misconduct. 
D)  Federal laws encourage firms to comply with ethics training guidelines.

Question 20

According to research,which of the following has the greatest impact on work-related ethical decisions?

Accepted Answer

A)  organizational characteristics 
B)  environmental pressures 
C)  management attitudes 
D)  personal inclinations 
A)  organizational characteristics 
B)  environmental pressures 
C)  management attitudes 
D)  personal inclinations

Procedural justice refers to the fairness of the process by which a decision is made.

All of the following are common elements of bullying EXCEPT ________.

If an employee conducts a personal phone call at work,the employer can legally eavesdrop and monitor the phone call.

According to surveys,at work,fair treatment reflects concrete actions such as "Employees are treated with respect" and ________.

When firms do not deal swiftly and fairly with the unethical behavior of employees,ethical employees feel penalized.

Which element of bullying involves the use of power to control or harm and the people being bullied may have a hard time defending themselves?

Which of the following terms refers to the willful disregard or disobedience of a supervisor's authority?

Which type of bullying involves spreading rumors and purposely breaking up friendships in the workplace?

What is morality? How does an employee's morality relate to making ethical decisions in the workplace?

What is an ethics code? What methods do firms use to monitor employees and ensure their compliance with ethics codes?

All of the following are examples of insubordination EXCEPT ________.

Studies indicate that some people's traits and behaviors make them more susceptible to bullying.

Which of the following is NOT an effect of an abusive supervisor?

What can you do as an HR manager to ensure that you hire ethical employees?

Johnson & Johnson has a corporate ethics code that states "We believe our first responsibility is to the doctors,nurses and patients,to mothers and fathers and all others who use our products and services." What is the most likely purpose of Johnson & Johnson's ethics code?

Which of the following makes the CEO of a publicly traded firm accountable for ethics compliance?

What is the most likely reason for more firms providing ethics training to employees?

According to research,which of the following has the greatest impact on work-related ethical decisions?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 14: Ethics and Employee Rights and Discipline

Procedural justice refers to the fairness of the process by which a decision is made.

All of the following are common elements of bullying EXCEPT ________.

If an employee conducts a personal phone call at work,the employer can legally eavesdrop and monitor the phone call.

According to surveys,at work,fair treatment reflects concrete actions such as "Employees are treated with respect" and ________.

When firms do not deal swiftly and fairly with the unethical behavior of employees,ethical employees feel penalized.

Which element of bullying involves the use of power to control or harm and the people being bullied may have a hard time defending themselves?

Which of the following terms refers to the willful disregard or disobedience of a supervisor's authority?

Which type of bullying involves spreading rumors and purposely breaking up friendships in the workplace?

What is morality? How does an employee's morality relate to making ethical decisions in the workplace?

What is an ethics code? What methods do firms use to monitor employees and ensure their compliance with ethics codes?

All of the following are examples of insubordination EXCEPT ________.

Studies indicate that some people's traits and behaviors make them more susceptible to bullying.

Which of the following is NOT an effect of an abusive supervisor?

What can you do as an HR manager to ensure that you hire ethical employees?

Johnson & Johnson has a corporate ethics code that states "We believe our first responsibility is to the doctors,nurses and patients,to mothers and fathers and all others who use our products and services." What is the most likely purpose of Johnson & Johnson's ethics code?

Which of the following makes the CEO of a publicly traded firm accountable for ethics compliance?

What is the most likely reason for more firms providing ethics training to employees?

According to research,which of the following has the greatest impact on work-related ethical decisions?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters