Exam 13: Leadership in Organizations

The first step in the executive coaching process is to assess individual performance.

To become a transformational leader, one needs to:

Role playing is an important component in 360-degree feedback.

The use of influence in leadership is directed toward:

Table 13.3 As the President of his own company, Todd has provided his employees with a vision and created a strong sense of mission. He has helped them recognize their problems and find ways to solve them while providing support, encouragement, and attention. He is developing a strong company through the development of strong employees. Within Todd's company, his marketing VP is also able to motivate his employees. He has them excited about what the marketing department can become. Employees constantly come to the VP for guidance and instructions. He invests little time or money into their development, but they love working for him. Each time a new product comes to them to market, he is able to build real enthusiasm for the process. Joan is a product manager who works for the VP of marketing. She encourages her product team to interact with customers and suppliers. She constantly tries to make things work better, even if they aren't 'broken.' -Refer to Table 13.3. Joan's behavior is an example of ________ by a team leader.

Table 13.2 In preparation for grid training, the managers of your company are having their current styles assessed. Elizabeth seems to have a high concern for production and a high concern for people. Bill on the other hand, has a low concern for both dimensions. Recently Elizabeth noticed that one of her employees was not doing well on the job. He was listless, late to work, and his work products were degenerating in quality. Elizabeth decided he had been working too hard and gave him a couple of days off. Bill was transferred to another department. He took three of his subordinates from his old department with him. After being there six months he gave all employees performance appraisals. The subordinates who came with him to the new department all did better than the more experienced people who had been on the job. In fact, the subordinates who came with Bill were having a hard time adjusting to the new department and had not been performing all that well. -Refer to Table 13.2. Bill's behavior is best explained by which leadership theory?

A leader with low concern for both production and people is said to have a(n) ________ management style.