Exam 14: Organizational Culture, Creativity, and Innovation

Improvements in packaging are considered examples of what target of innovation?

Faster delivery of packages is considered an example of what target of innovation?

The nurturing of an innovation takes place in this stage, and it is where most ideas are killed.

Experience and research show that effective innovation management involves:

________ of the organizational innovation process may involve narrowing down broad goals and gathering the resources needed to meet them.

Support for creativity is a personality variable that reflects the degree to which a person is interested in new and different things and gets excited by new ideas.

Utilizing customer opinion and information is part of what activity of the cultural due diligence audit?

Define organizational culture and name its core characteristics.

Table 14.1 Graduate students are studying their university's organizational culture. Tanya is examining the extent to which the university makes it easy for students to register for classes and for professors to get clerical support for their classes. Tia has focused on the university's concern about liability and how much it allows professors to experiment with new teaching methods, conduct experiments in classes, etc. Bill has found that there is little expectation that faculty will make independent decisions. Almost everything has to pass through a committee. Students feel like mushrooms; they are kept in the dark and dumped on. As a consequence, faculty members do their own thing and go home. Alumni giving is minimal since most graduates are happy to escape. There is little social consciousness on campus. -Refer to Table 14.1. Tanya is examining the ________ element of organizational culture.

The distinctive, overarching "personality" of an organization is known as:

Companies engaging in ________ exploit existing technology and operate under conditions in which uncertainty about the future is low.

It is essential in developing creativity to reduce ideas to their simplest level and then rebuild them in your mind.

Organizations that are concerned with stability and control but are external in their orientation are said to have a(n):

A cultural due diligence analysis should be done to ensure compatibility before a ________ has been finalized.

During ________ of the organizational innovation process, new ideas are generated and tested.

While an organization's culture builds a sense of identity for employees, it has little effect on their commitment to the organization's mission or purpose.

The use of plants and flower arrangements to create the look of friendly, person-oriented culture represents which of the following tools for transmitting culture?

Table 14.2 As an innovation consultant, you work with a number of firms. Better Mousetraps builds inexpensive but sophisticated mousetraps. They have very capable designers and engineers who are highly motivated by a personal desire to rid the world of mice, yet innovation is low. The CEO asks you to conduct some creativity training. You lead the key designers through a process for coming up with new ideas by reframing common problems in unique ways to come up with multiple or alternative solutions. Along with the training, you interview the designers and engineers and discover that they are not clear on what the CEO wants. You also find they perceive a corporate bias towards the status quo, not an encouragement to innovate. -Refer to Table 14.2. Your interviews of employees has uncovered a weakness in which organizational component for innovation?

How is an organizational culture created?

Creativity tends to be considerably higher when companies are downsizing because ideas are more likely to cross-pollinate.