Exam 4: Listening

Differences in listening skills, experiences, gender, personality types, and cultural backgrounds affect each person's ability to listen.

The ability to store, retain, and recall information are the skills required when you are

Ralph Nichols notes that the quantity of notes taken increases their value to the note taker.

Bodie, Worthington, and Gearhart claim that Watson, Barker, and Weaver's four styles cannot be validated and do not represent a reliable explanation of listening styles.

If, when communicating online, you don't understand what someone means, use the listening strategy of paraphrasing to find out whether you understand what the other person means.

In Watson, Barker, and Weaver's categories of listening styles, an action-oriented listener is mainly interested in facts, evidence, logic, and complex ideas than about another person's feelings.

Listening to understand is also known as

The officers of a community association have several strong listening styles. Their listening focuses on getting things done, as well as when and who should be responsible for different tasks. They show concern for one another and respond with "we" statements. They also set and meet their deadlines, in part, because they prefer short answers to long-winded explanations. According to Watson, Barker, and Weaver, which listening style is missing in this group of association officers?

Immediately after listening to a short talk, most of us cannot accurately report __________ percent of what was said.

Describe three ways in which "listening" to someone's nonverbal behavior can help you understand the meaning of a message.

Which of the following statements represents the best paraphrase of "if we don't get this job done on time, the boss will be furious"?

Good listeners adjust their note-taking system to a speaker's style, or impose a note-taking pattern on disorganized content.

A coworker or friend comes to you and says: "I'm really upset! The boss wants me to rewrite the project report. I worked on that thing for three weeks. It was twice as long as the report Joe wrote last year, but he got special recognition for doing a good job. That report was hard work and took a lot of my time. What does the boss want? Maybe I'm just dumb and a lousy writer." How would you paraphrase this statement? Explain why you've chosen this way to word your paraphrase.

Listening to remember is also known as comprehensive listening.

Pseudolistening is often described as "fake" listening.

Which of the following is a fundamental characteristic of active listeners?

Most people can think at __________ times the rate at which most people talk.

Explain the statement, "Although most of us can hear, we often fail to listen to what others say."

Gestures often express emotions that words cannot convey.

The Golden Listening Rule is: "Speak to others as you would have them speak to you."