Question 1

To sympathize with others is to feel with them, to see the world as they see it, to feel what they feel.

Accepted Answer

A) True 
 B)False

Question 2

Listening does NOT have a power dimension

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is NOT a technique of active listening?

Accepted Answer

A)  using "solution messages," which help the speaker by giving advice 
B)  paraphrasing the speaker's meaning 
C)  asking questions 
D)  expressing understanding of the speaker's feelings 
A)  using "solution messages," which help the speaker by giving advice 
B)  paraphrasing the speaker's meaning 
C)  asking questions 
D)  expressing understanding of the speaker's feelings

Question 4

Taresa was using ____________ when she made comments such as "I see", "uh-huh," and "yes" during her conversation with Derrick.

Accepted Answer

A)  hedging. 
B)  credentialing 
C)  back-channeling cues 
D)  paraphrasing 
A)  hedging. 
B)  credentialing 
C)  back-channeling cues 
D)  paraphrasing

Question 5

Which two listening barriers do you experience the most and how can you reduce these barriers?

Accepted Answer

The answer of Which two listening barriers do you experience...

Question 6

Which of the following is NOT an example of supporting a speaker?

Accepted Answer

A)  Commenting on a friend's Facebook post or photo. 
B)  Nodding while you are listening to someone. 
C)  Offering solutions to his or her problems. 
D)  Saying phrases such as "I see" while you are listening to someone 
A)  Commenting on a friend's Facebook post or photo. 
B)  Nodding while you are listening to someone. 
C)  Offering solutions to his or her problems. 
D)  Saying phrases such as "I see" while you are listening to someone

Question 7

To _____________________, is to state in your own words what you think the speaker means and feels.

Accepted Answer

A)  back-channel 
B)  give feedback 
C)  paraphrase 
D)  empathize 
A)  back-channel 
B)  give feedback 
C)  paraphrase 
D)  empathize

Question 8

Asking questions is an important part of active listening.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is NOT a general purpose of listening?

Accepted Answer

A)  listening to learn 
B)  listening to help 
C)  listening to work 
D)  listening to influence 
A)  listening to learn 
B)  listening to help 
C)  listening to work 
D)  listening to influence

Question 10

Katherine listens to her friend Lenora and helps her clarify her feelings about an issue. This is an example of the how listening can be used to

Accepted Answer

A)  influence. 
B)  help. 
C)  learn. 
D)  relate. 
A)  influence. 
B)  help. 
C)  learn. 
D)  relate.

Question 11

What are the stages in the listening process. Explain each step, and give examples.

Accepted Answer

1. Receiving-hearing and attending; 2. U

Question 12

At the receiving stage of listening, you should try to

Accepted Answer

A)  analyze distractions. 
B)  evaluate the message. 
C)  ask questions as soon as they occur to you. 
D)  focus your attention on what is said and what is not said. 
A)  analyze distractions. 
B)  evaluate the message. 
C)  ask questions as soon as they occur to you. 
D)  focus your attention on what is said and what is not said.

Question 13

Disclaimers can get you in trouble if you use them too often.

Accepted Answer

A) True 
 B)False

Question 14

What listening differences have you noticed with your family and friends that could be attributed to gender? Give examples and suggest ways to increase listening effectiveness.

Accepted Answer

Listening differences between family and

Question 15

It is more effective for students to take notes in paragraph form than in outline form.

Accepted Answer

A) True 
 B)False

Question 16

In conversation, a woman is more apt than a man to give lots of listening cues, such as interjecting "yeah" or "uh-huh," nodding in agreement, and smiling.

Accepted Answer

A) True 
 B)False

Question 17

All of the following are implications of the listening model presented in your textbook EXCEPT

Accepted Answer

A)  you perform each stage of the listening process serially, that is, one at a time. 
B)  listening is never perfect; the goal is to reduce obstacles the best you can. 
C)  how you listen should vary according to the situation. 
D)  listening involves a collection of skills, including attention and concentration. 
A)  you perform each stage of the listening process serially, that is, one at a time. 
B)  listening is never perfect; the goal is to reduce obstacles the best you can. 
C)  how you listen should vary according to the situation. 
D)  listening involves a collection of skills, including attention and concentration.

Question 18

You look for fallacies in reasoning during the evaluating stage of listening.

Accepted Answer

A) True 
 B)False

Question 19

At the understanding stage of listening, you should try to

Accepted Answer

A)  judge the speaker's message before he or she stops speaking. 
B)  anticipate what the speaker will say next. 
C)  ask questions for clarification. 
D)  ignore biases or prejudices of the speaker. 
A)  judge the speaker's message before he or she stops speaking. 
B)  anticipate what the speaker will say next. 
C)  ask questions for clarification. 
D)  ignore biases or prejudices of the speaker.

Question 20

Listening and hearing are the same thing.

Accepted Answer

A) True 
 B)False

To sympathize with others is to feel with them, to see the world as they see it, to feel what they feel.

Listening does NOT have a power dimension

Which of the following is NOT a technique of active listening?

Taresa was using ____________ when she made comments such as "I see", "uh-huh," and "yes" during her conversation with Derrick.

Which two listening barriers do you experience the most and how can you reduce these barriers?

Which of the following is NOT an example of supporting a speaker?

To _____________________, is to state in your own words what you think the speaker means and feels.

Asking questions is an important part of active listening.

Which of the following is NOT a general purpose of listening?

Katherine listens to her friend Lenora and helps her clarify her feelings about an issue. This is an example of the how listening can be used to

What are the stages in the listening process. Explain each step, and give examples.

At the receiving stage of listening, you should try to

Disclaimers can get you in trouble if you use them too often.

What listening differences have you noticed with your family and friends that could be attributed to gender? Give examples and suggest ways to increase listening effectiveness.

It is more effective for students to take notes in paragraph form than in outline form.

In conversation, a woman is more apt than a man to give lots of listening cues, such as interjecting "yeah" or "uh-huh," nodding in agreement, and smiling.

All of the following are implications of the listening model presented in your textbook EXCEPT

You look for fallacies in reasoning during the evaluating stage of listening.

At the understanding stage of listening, you should try to

Listening and hearing are the same thing.

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception and the Self in Interpersonal Communication

Verbal Messages

Nonverbal Messages

Emotional Messages

Conversational Messages

Interpersonal Relationship Stages, Theories and Communication

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Interpersonal Power and Influence

Filters

Exam 4: Listening in Interpersonal Communication

To sympathize with others is to feel with them, to see the world as they see it, to feel what they feel.

Listening does NOT have a power dimension

Which of the following is NOT a technique of active listening?

Taresa was using ____________ when she made comments such as "I see", "uh-huh," and "yes" during her conversation with Derrick.

Which two listening barriers do you experience the most and how can you reduce these barriers?

Which of the following is NOT an example of supporting a speaker?

To _____________________, is to state in your own words what you think the speaker means and feels.

Asking questions is an important part of active listening.

Which of the following is NOT a general purpose of listening?

Katherine listens to her friend Lenora and helps her clarify her feelings about an issue. This is an example of the how listening can be used to

What are the stages in the listening process. Explain each step, and give examples.

At the receiving stage of listening, you should try to

Disclaimers can get you in trouble if you use them too often.

What listening differences have you noticed with your family and friends that could be attributed to gender? Give examples and suggest ways to increase listening effectiveness.

It is more effective for students to take notes in paragraph form than in outline form.

In conversation, a woman is more apt than a man to give lots of listening cues, such as interjecting "yeah" or "uh-huh," nodding in agreement, and smiling.

All of the following are implications of the listening model presented in your textbook EXCEPT

You look for fallacies in reasoning during the evaluating stage of listening.

At the understanding stage of listening, you should try to

Listening and hearing are the same thing.

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception and the Self in Interpersonal Communication

Verbal Messages

Nonverbal Messages

Emotional Messages

Conversational Messages

Interpersonal Relationship Stages, Theories and Communication

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Interpersonal Power and Influence

Filters