Question 1

All of the following are powerless forms of speech EXCEPT

Accepted Answer

A)  hesitations. 
B)  slang. 
C)  disqualifiers. 
D)  using "I." 
A)  hesitations. 
B)  slang. 
C)  disqualifiers. 
D)  using "I." D

Question 2

When a child is warned against doing something under the threat of punishment and yet does exactly what he or she was told not to do, we have an operation of negative ______________________ power.

Accepted Answer

A)  legitimate 
B)  persuasion 
C)  expert 
D)  coercive 
A)  legitimate 
B)  persuasion 
C)  expert 
D)  coercive D

Question 3

John admires and respects Bill, and would do anything to get Bill to like him. What type of power does Bill have over John?

Accepted Answer

A)  legitimate 
B)  referent 
C)  persuasive 
D)  coercive 
A)  legitimate 
B)  referent 
C)  persuasive 
D)  coercive B

Question 4

The strength of coercive power depends solely on the magnitude of the punishment that can be administered.

Accepted Answer

A) True 
 B)False

Question 5

When you use coercive power, other bases of power are increased.

Accepted Answer

A) True 
 B)False

Question 6

You have to give a presentation on sexual harassment at your workplace. In preparation for your speech, write out the two types of sexual harassment, examples of each as well as suggestions for employees to follow if they fall victim to sexual harassment.

Accepted Answer

Sexual harassment in the workplace is a

Question 7

You go to the doctor when you are ill and follow advice because he or she has expert power.

Accepted Answer

A) True 
 B)False

Question 8

The most common compliance-gaining strategy by both women and men is the direct request.

Accepted Answer

A) True 
 B)False

Question 9

Describe three kinds of power you possess with your friends, family, and on the job. Give examples of how you use this power.

Accepted Answer

The answer of Describe three kinds of power you possess...

Question 10

Credibility consists of competence, character, and charisma.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is NOT true in regard to empowering others?

Accepted Answer

A)  Empowering others will always decrease your own power. 
B)  Empowered people are more likely to take on decision-making responsibilities. 
C)  Raising a person's self-esteem can help empower him or her. 
D)  Empowered people are more likely to take responsibility for their actions. 
A)  Empowering others will always decrease your own power. 
B)  Empowered people are more likely to take on decision-making responsibilities. 
C)  Raising a person's self-esteem can help empower him or her. 
D)  Empowered people are more likely to take responsibility for their actions.

Question 12

All of the following are ways to nonverbally communicate power EXCEPT

Accepted Answer

A)  avoid adaptors. 
B)  use consistent packaging. 
C)  walk slowly. 
D)  use vocalized pauses. 
A)  avoid adaptors. 
B)  use consistent packaging. 
C)  walk slowly. 
D)  use vocalized pauses.

Question 13

Behavior from others that is unwanted and offensive, such as unconsented touching or requests for sexual favors, is

Accepted Answer

A)  sexual harassment. 
B)  unfair use of power. 
C)  illegal. 
D)  all of the above. 
A)  sexual harassment. 
B)  unfair use of power. 
C)  illegal. 
D)  all of the above.

Question 14

Robin called to get the free trial of diet pills because "the first 100 to call would get them free." This is an example of the compliance-gaining strategy of scarcity.

Accepted Answer

A) True 
 B)False

Question 15

Some people are just born powerful.

Accepted Answer

A) True 
 B)False

Question 16

The person who plays a power game by refusing to hear what you are saying, for example by refusing to take "no" for an answer, is playing the game of

Accepted Answer

A)  nobody upstairs. 
B)  no one home. 
C)  you owe me. 
D)  yougottabekidding. 
A)  nobody upstairs. 
B)  no one home. 
C)  you owe me. 
D)  yougottabekidding.

Question 17

Ralph's coworkers believe he is honest, trustworthy, and sincere. This dimension of credibility is known as

Accepted Answer

A)  coherence. 
B)  charisma. 
C)  competence. 
D)  character. 
A)  coherence. 
B)  charisma. 
C)  competence. 
D)  character.

Question 18

Which of the following is NOT a suggestion for dealing with sexual harassment?

Accepted Answer

A)  Report the action immediately without notifying the harasser. 
B)  Talk directly to the harasser and let him know the behavior is unwanted. 
C)  Collect evidence against the harasser. 
D)  Use established organizational channels. 
A)  Report the action immediately without notifying the harasser. 
B)  Talk directly to the harasser and let him know the behavior is unwanted. 
C)  Collect evidence against the harasser. 
D)  Use established organizational channels.

Question 19

You are trying to get your friend to help you move furniture this weekend. Choose three different compliance-gaining strategies and write out what you will say for each strategy. Which one do you think will be the most successful one? Why?

Accepted Answer

1. Ingratiation: "Hey, I know this is a

Question 20

Patterns of behavior that are used to take unfair advantage of another person are called

Accepted Answer

A)  emotional appeals. 
B)  power plays. 
C)  silencers. 
D)  power bases. 
A)  emotional appeals. 
B)  power plays. 
C)  silencers. 
D)  power bases.

All of the following are powerless forms of speech EXCEPT

When a child is warned against doing something under the threat of punishment and yet does exactly what he or she was told not to do, we have an operation of negative ______________________ power.

John admires and respects Bill, and would do anything to get Bill to like him. What type of power does Bill have over John?

The strength of coercive power depends solely on the magnitude of the punishment that can be administered.

When you use coercive power, other bases of power are increased.

You have to give a presentation on sexual harassment at your workplace. In preparation for your speech, write out the two types of sexual harassment, examples of each as well as suggestions for employees to follow if they fall victim to sexual harassment.

You go to the doctor when you are ill and follow advice because he or she has expert power.

The most common compliance-gaining strategy by both women and men is the direct request.

Describe three kinds of power you possess with your friends, family, and on the job. Give examples of how you use this power.

Credibility consists of competence, character, and charisma.

Which of the following is NOT true in regard to empowering others?

All of the following are ways to nonverbally communicate power EXCEPT

Behavior from others that is unwanted and offensive, such as unconsented touching or requests for sexual favors, is

Robin called to get the free trial of diet pills because "the first 100 to call would get them free." This is an example of the compliance-gaining strategy of scarcity.

Some people are just born powerful.

The person who plays a power game by refusing to hear what you are saying, for example by refusing to take "no" for an answer, is playing the game of

Ralph's coworkers believe he is honest, trustworthy, and sincere. This dimension of credibility is known as

Which of the following is NOT a suggestion for dealing with sexual harassment?

You are trying to get your friend to help you move furniture this weekend. Choose three different compliance-gaining strategies and write out what you will say for each strategy. Which one do you think will be the most successful one? Why?

Patterns of behavior that are used to take unfair advantage of another person are called

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception and the Self in Interpersonal Communication

Listening in Interpersonal Communication

Verbal Messages

Nonverbal Messages

Emotional Messages

Conversational Messages

Interpersonal Relationship Stages, Theories and Communication

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

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Exam 12: Interpersonal Power and Influence

All of the following are powerless forms of speech EXCEPT

When a child is warned against doing something under the threat of punishment and yet does exactly what he or she was told not to do, we have an operation of negative ______________________ power.

John admires and respects Bill, and would do anything to get Bill to like him. What type of power does Bill have over John?

The strength of coercive power depends solely on the magnitude of the punishment that can be administered.

When you use coercive power, other bases of power are increased.

You have to give a presentation on sexual harassment at your workplace. In preparation for your speech, write out the two types of sexual harassment, examples of each as well as suggestions for employees to follow if they fall victim to sexual harassment.

You go to the doctor when you are ill and follow advice because he or she has expert power.

The most common compliance-gaining strategy by both women and men is the direct request.

Describe three kinds of power you possess with your friends, family, and on the job. Give examples of how you use this power.

Credibility consists of competence, character, and charisma.

Which of the following is NOT true in regard to empowering others?

All of the following are ways to nonverbally communicate power EXCEPT

Behavior from others that is unwanted and offensive, such as unconsented touching or requests for sexual favors, is

Robin called to get the free trial of diet pills because "the first 100 to call would get them free." This is an example of the compliance-gaining strategy of scarcity.

Some people are just born powerful.

The person who plays a power game by refusing to hear what you are saying, for example by refusing to take "no" for an answer, is playing the game of

Ralph's coworkers believe he is honest, trustworthy, and sincere. This dimension of credibility is known as

Which of the following is NOT a suggestion for dealing with sexual harassment?

You are trying to get your friend to help you move furniture this weekend. Choose three different compliance-gaining strategies and write out what you will say for each strategy. Which one do you think will be the most successful one? Why?

Patterns of behavior that are used to take unfair advantage of another person are called

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception and the Self in Interpersonal Communication

Listening in Interpersonal Communication

Verbal Messages

Nonverbal Messages

Emotional Messages

Conversational Messages

Interpersonal Relationship Stages, Theories and Communication

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Filters