Question 1

Power increases even when you try, yet fail to influence someone.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is NOT a way to display power through listening?

Accepted Answer

A)  listen attentively so you can give advice 
B)  listen actively 
C)  respond visibly but in moderation 
D)  maintain an open posture 
A)  listen attentively so you can give advice 
B)  listen actively 
C)  respond visibly but in moderation 
D)  maintain an open posture

Question 3

The ability of one person to influence what another person thinks or does is called

Accepted Answer

A)  power. 
B)  empathy. 
C)  coercion. 
D)  aggressiveness. 
A)  power. 
B)  empathy. 
C)  coercion. 
D)  aggressiveness.

Question 4

Telling "dirty jokes" in the workplace is considered quid pro quo harassment.

Accepted Answer

A) True 
 B)False

Question 5

Men generally have more referent power while women have more expert and legitimate power.

Accepted Answer

A) True 
 B)False

Question 6

While babysitting at Chris's house, Pat noticed that Chris's mom frequently used unfair power plays on Chris. Pat resented this, and planned to tell Chris about it. What could Chris's mom have been doing or saying? What advice can Pat give Chris about how to respond effectively?

Accepted Answer

Examples include "nobody upstairs," "you

Question 7

There are two general categories of sexual harassment: prima facie and the creation of a hostile environment.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is NOT an effective interaction management technique?

Accepted Answer

A)  Use nonverbal communication to pass the opportunity to speak back and forth. 
B)  Use frequent pauses in the conversation. 
C)  Keep the conversation fluent. 
D)  Use nonverbal and verbal messages that are consistent and reinforce each other. 
A)  Use nonverbal communication to pass the opportunity to speak back and forth. 
B)  Use frequent pauses in the conversation. 
C)  Keep the conversation fluent. 
D)  Use nonverbal and verbal messages that are consistent and reinforce each other.

Question 9

All of the following are ways to empower others EXCEPT

Accepted Answer

A)  Share skills and decision making. 
B)  Raise the person's self-esteem. 
C)  Relinquish your personal power. 
D)  Be open, empathic, and positive. 
A)  Share skills and decision making. 
B)  Raise the person's self-esteem. 
C)  Relinquish your personal power. 
D)  Be open, empathic, and positive.

Question 10

Which of the following NOT a way to lose power?

Accepted Answer

A)  share skills and decision making 
B)  try to control someone's behavior and fail 
C)  allow others to control you 
D)  use self-critical statements 
A)  share skills and decision making 
B)  try to control someone's behavior and fail 
C)  allow others to control you 
D)  use self-critical statements

Question 11

Which of the following is NOT a true consequence of reward and coercive power?

Accepted Answer

A)  When coercive power is exerted, other bases of power are frequently increased or enhanced. 
B)  Coercive power decreases the attractiveness of the influencing agent whereas reward increases the attractiveness. 
C)  When a reward is given it is sign that the power has been exercised effectively, when punishment is given it is a sign that the power has been exercised ineffectively. 
D)  When coercive power is exercised, we must be prepared to incur the costs of anger and hostility, but with reward power, we are contented and happy. 
A)  When coercive power is exerted, other bases of power are frequently increased or enhanced. 
B)  Coercive power decreases the attractiveness of the influencing agent whereas reward increases the attractiveness. 
C)  When a reward is given it is sign that the power has been exercised effectively, when punishment is given it is a sign that the power has been exercised ineffectively. 
D)  When coercive power is exercised, we must be prepared to incur the costs of anger and hostility, but with reward power, we are contented and happy.

Question 12

Tag questions

Accepted Answer

A)  show that you are listening. 
B)  increase a person's power. 
C)  decrease a person's power. 
D)  help empower others. 
A)  show that you are listening. 
B)  increase a person's power. 
C)  decrease a person's power. 
D)  help empower others.

Question 13

Which of the following is NOT a way to speak powerfully?

Accepted Answer

A)  avoiding self-critical statements 
B)  using slang and vulgar expressions 
C)  selectively using intensifiers 
D)  limiting disqualifiers 
A)  avoiding self-critical statements 
B)  using slang and vulgar expressions 
C)  selectively using intensifiers 
D)  limiting disqualifiers

Question 14

Jill has denied Joe's leave request as punishment for being uncooperative in meetings. Jill has exhibited ______________________ kind of power.

Accepted Answer

A)  legitimate 
B)  referent 
C)  persuasive 
D)  coercive 
A)  legitimate 
B)  referent 
C)  persuasive 
D)  coercive

Question 15

In any interpersonal relationship, the person who maintains power is the one who is less interested in the reward or punishments controlled by the other person. This is known as the

Accepted Answer

A)  equality principle. 
B)  principle of less interest. 
C)  relationship investment principle. 
D)  reward/cost principle. 
A)  equality principle. 
B)  principle of less interest. 
C)  relationship investment principle. 
D)  reward/cost principle.

Question 16

Which of the following does NOT communicate power?

Accepted Answer

A)  using self-critical statements 
B)  using a firm grip when you shake hands 
C)  avoiding vocalized pauses 
D)  maintaining eye contact with the other person 
A)  using self-critical statements 
B)  using a firm grip when you shake hands 
C)  avoiding vocalized pauses 
D)  maintaining eye contact with the other person

Question 17

Kimi's co-worker asks Kimi for her notes. Kimi tells her co-worker, "No, I don't lend my notes out." Kimi is using what type of compliance-resisting strategy?

Accepted Answer

A)  negotiation 
B)  nonnegotiation 
C)  justification 
D)  identity management 
A)  negotiation 
B)  nonnegotiation 
C)  justification 
D)  identity management

Question 18

People usually use only one base of power to influence others.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is NOT a privilege of power?

Accepted Answer

A)  invading someone's space 
B)  touching 
C)  having the final word 
D)  power plays 
A)  invading someone's space 
B)  touching 
C)  having the final word 
D)  power plays

Question 20

Which of the following is NOT true about power?

Accepted Answer

A)  Power can be increased or decreased. 
B)  In the U.S., all people are considered equal under the law. 
C)  Everyone is born with equal power. 
D)  Power bears a close relationship to interpersonal violence. 
A)  Power can be increased or decreased. 
B)  In the U.S., all people are considered equal under the law. 
C)  Everyone is born with equal power. 
D)  Power bears a close relationship to interpersonal violence.

Power increases even when you try, yet fail to influence someone.

Which of the following is NOT a way to display power through listening?

The ability of one person to influence what another person thinks or does is called

Telling "dirty jokes" in the workplace is considered quid pro quo harassment.

Men generally have more referent power while women have more expert and legitimate power.

While babysitting at Chris's house, Pat noticed that Chris's mom frequently used unfair power plays on Chris. Pat resented this, and planned to tell Chris about it. What could Chris's mom have been doing or saying? What advice can Pat give Chris about how to respond effectively?

There are two general categories of sexual harassment: prima facie and the creation of a hostile environment.

Which of the following is NOT an effective interaction management technique?

All of the following are ways to empower others EXCEPT

Which of the following NOT a way to lose power?

Which of the following is NOT a true consequence of reward and coercive power?

Tag questions

Which of the following is NOT a way to speak powerfully?

Jill has denied Joe's leave request as punishment for being uncooperative in meetings. Jill has exhibited ______________________ kind of power.

In any interpersonal relationship, the person who maintains power is the one who is less interested in the reward or punishments controlled by the other person. This is known as the

Which of the following does NOT communicate power?

Kimi's co-worker asks Kimi for her notes. Kimi tells her co-worker, "No, I don't lend my notes out." Kimi is using what type of compliance-resisting strategy?

People usually use only one base of power to influence others.

Which of the following is NOT a privilege of power?

Which of the following is NOT true about power?

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception and the Self in Interpersonal Communication

Listening in Interpersonal Communication

Verbal Messages

Nonverbal Messages

Emotional Messages

Conversational Messages

Interpersonal Relationship Stages, Theories and Communication

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Filters

Exam 12: Interpersonal Power and Influence

Power increases even when you try, yet fail to influence someone.

Which of the following is NOT a way to display power through listening?

The ability of one person to influence what another person thinks or does is called

Telling "dirty jokes" in the workplace is considered quid pro quo harassment.

Men generally have more referent power while women have more expert and legitimate power.

While babysitting at Chris's house, Pat noticed that Chris's mom frequently used unfair power plays on Chris. Pat resented this, and planned to tell Chris about it. What could Chris's mom have been doing or saying? What advice can Pat give Chris about how to respond effectively?

There are two general categories of sexual harassment: prima facie and the creation of a hostile environment.

Which of the following is NOT an effective interaction management technique?

All of the following are ways to empower others EXCEPT

Which of the following NOT a way to lose power?

Which of the following is NOT a true consequence of reward and coercive power?

Tag questions

Which of the following is NOT a way to speak powerfully?

Jill has denied Joe's leave request as punishment for being uncooperative in meetings. Jill has exhibited ______________________ kind of power.

In any interpersonal relationship, the person who maintains power is the one who is less interested in the reward or punishments controlled by the other person. This is known as the

Which of the following does NOT communicate power?

Kimi's co-worker asks Kimi for her notes. Kimi tells her co-worker, "No, I don't lend my notes out." Kimi is using what type of compliance-resisting strategy?

People usually use only one base of power to influence others.

Which of the following is NOT a privilege of power?

Which of the following is NOT true about power?

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception and the Self in Interpersonal Communication

Listening in Interpersonal Communication

Verbal Messages

Nonverbal Messages

Emotional Messages

Conversational Messages

Interpersonal Relationship Stages, Theories and Communication

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Filters