Exam 4: Listening in Interpersonal Communication

Bigname claims that Product X is the best product in the world. Because of his statement, everyone buys Product X. This is an example of a(n) ___________ fallacy.

When you want your listeners to receive your message fairly and without prejudice, especially when you anticipate a negative response, you should use

In the sentence, "I might be mistaken, but I think you are putting that together incorrectly", "I might be mistaken" is an example of a(n)

In _____________________ listening, you attempt to feel as the speaker feels.

All of the following are suggestions for depth listening EXCEPT

checking how accurately you have understood what the speaker said and meant.

It is always appropriate to demonstrate polite listening.

In adjusting your empathic and objective listening focus, keep all of the following recommendations in mind EXCEPT

Listening is a passive process.

It is a good idea to rehearse your responses while someone is speaking.

When responding, it is important to use "you language" instead of "I language."

The existence of "false memory syndrome" has been debunked.

In adjusting your nonjudgmental and critical listening, focus on all of the following guidelines EXCEPT

Nancy bought a pasta maker in part because she liked the spokesperson on the infomercial. This is an example of the fallacy of

Jose remembered his "to do" list by grouping the tasks into categories. This is an example of

It's easy to tell where one listening stage ends and another begins.

In the listening process, in which stage do you recall and retain what's been said?

A critical listener would see testimonials and name-calling strategies as credible and effective.

Which of the following is NOT a guideline for overcoming listening barriers?

Active listening is one of the most important communication skills you can learn.