Question 1

What is the difference between integrative bargaining and distributive bargaining?

Accepted Answer

Integrative bargaining is referred to as

Question 2

________ is found in teams requiring the lowest amount of reliance on other members.

Accepted Answer

A)  Pooled interdependence 
B)  Sequential interdependence 
C)  Reciprocal interdependence 
D)  Competitive behavior 
A)  Pooled interdependence 
B)  Sequential interdependence 
C)  Reciprocal interdependence 
D)  Competitive behavior

Question 3

Parallel teams require only part-time commitment from team members while the remainder of the time is spent working in a functional department.

Accepted Answer

A) True 
 B)False

Question 4

An effective team

Accepted Answer

A)  does not enforce violations of norms with sanctions. 
B)  operates with low levels of cohesiveness. 
C)  exhibits independence among team members. 
D)  trusts one another. 
A)  does not enforce violations of norms with sanctions. 
B)  operates with low levels of cohesiveness. 
C)  exhibits independence among team members. 
D)  trusts one another.

Question 5

The win-win negotiating style requires the parties to convert a potential conflict into a problem-solving process in which each party seeks to identify common goals.

Accepted Answer

A) True 
 B)False

Question 6

Allen Iverson of the Philadelphia 76ers is an example of a

Accepted Answer

A)  nonconforming high performer. 
B)  social loafer. 
C)  disruptive high performer. 
D)  all of the above 
A)  nonconforming high performer. 
B)  social loafer. 
C)  disruptive high performer. 
D)  all of the above

Question 7

Inexperienced negotiators should avoid

Accepted Answer

A)  the assumption that a negotiation must always result in a settlement. 
B)  becoming fixated on one particular issue in the negotiation. 
C)  the assumption that the other party has all the power due to greater levels of experience. 
D)  all of the above 
A)  the assumption that a negotiation must always result in a settlement. 
B)  becoming fixated on one particular issue in the negotiation. 
C)  the assumption that the other party has all the power due to greater levels of experience. 
D)  all of the above

Question 8

The SMT has the authority to make many decisions traditionally reserved for supervisors or managers.

Accepted Answer

A) True 
 B)False

Question 9

When individuals blend complementary skills and talents to produce a product that is more valuable than the sum of the individual contributions, they are experiencing

Accepted Answer

A)  accountability. 
B)  a process team. 
C)  cohesiveness. 
D)  synergy. 
A)  accountability. 
B)  a process team. 
C)  cohesiveness. 
D)  synergy.

Question 10

A problem solving team or special purpose team whose membership requires only part-time commitment is also referred to as a

Accepted Answer

A)  project team. 
B)  self-managed team. 
C)  parallel team. 
D)  virtual team. 
A)  project team. 
B)  self-managed team. 
C)  parallel team. 
D)  virtual team.

Question 11

The task-facilitating role includes

Accepted Answer

A)  using humor to put others at ease. 
B)  recognizing the members' contributions. 
C)  providing facts and data. 
D)  exuding enthusiasm to motivate others. 
A)  using humor to put others at ease. 
B)  recognizing the members' contributions. 
C)  providing facts and data. 
D)  exuding enthusiasm to motivate others.

Question 12

Which auto manufacturer used self-managed teams to achieve one of the highest levels of customer satisfaction of any U.S. firm in the industry?

Accepted Answer

A)  Chevrolet 
B)  Ford 
C)  Toyota 
D)  Saturn 
A)  Chevrolet 
B)  Ford 
C)  Toyota 
D)  Saturn

Question 13

Moderate levels of conflict can have a positive influence on the team because

Accepted Answer

A)  creativity is stimulated. 
B)  poor solutions are avoided. 
C)  team members are energized. 
D)  all of the above 
A)  creativity is stimulated. 
B)  poor solutions are avoided. 
C)  team members are energized. 
D)  all of the above

Question 14

Trust can be created by

Accepted Answer

A)  communicating openly. 
B)  sharing credit with others. 
C)  reciprocating help from teammates. 
D)  all of the above 
A)  communicating openly. 
B)  sharing credit with others. 
C)  reciprocating help from teammates. 
D)  all of the above

Question 15

When the only rewards are for individual performance

Accepted Answer

A)  team members are likely to compete with each other for the incentive pay. 
B)  the employees' willingness to collaborate is undermined. 
C)  the team's cohesiveness is undermined. 
D)  all of the above 
A)  team members are likely to compete with each other for the incentive pay. 
B)  the employees' willingness to collaborate is undermined. 
C)  the team's cohesiveness is undermined. 
D)  all of the above

Question 16

Closer relationships are established and the interdependence of team members is intensified in the ________ stage of development.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
A)  forming 
B)  storming 
C)  norming 
D)  performing

Question 17

What are some of the skills needed for members of SMTs to be fully functional?

Accepted Answer

SMT members need to be trained in techni

Question 18

The relationship-building role includes

Accepted Answer

A)  asking questions. 
B)  providing good clarification. 
C)  providing facts and data. 
D)  exuding enthusiasm to motivate others. 
A)  asking questions. 
B)  providing good clarification. 
C)  providing facts and data. 
D)  exuding enthusiasm to motivate others.

Question 19

Mark spends a lot of time acting as a catalyst to smooth interaction between team members who have difficulty communicating with each other. He is engaged in the ________ role.

Accepted Answer

A)  task-facilitating 
B)  relationship-building 
C)  team leader 
D)  team facilitator 
A)  task-facilitating 
B)  relationship-building 
C)  team leader 
D)  team facilitator

Question 20

The willingness of one team member to increase his or her vulnerability to the actions of another person whose behavior he or she cannot control is

Accepted Answer

A)  cohesiveness. 
B)  interdependence. 
C)  trust. 
D)  synergy. 
A)  cohesiveness. 
B)  interdependence. 
C)  trust. 
D)  synergy.

What is the difference between integrative bargaining and distributive bargaining?

________ is found in teams requiring the lowest amount of reliance on other members.

Parallel teams require only part-time commitment from team members while the remainder of the time is spent working in a functional department.

An effective team

The win-win negotiating style requires the parties to convert a potential conflict into a problem-solving process in which each party seeks to identify common goals.

Allen Iverson of the Philadelphia 76ers is an example of a

Inexperienced negotiators should avoid

The SMT has the authority to make many decisions traditionally reserved for supervisors or managers.

When individuals blend complementary skills and talents to produce a product that is more valuable than the sum of the individual contributions, they are experiencing

A problem solving team or special purpose team whose membership requires only part-time commitment is also referred to as a

The task-facilitating role includes

Which auto manufacturer used self-managed teams to achieve one of the highest levels of customer satisfaction of any U.S. firm in the industry?

Moderate levels of conflict can have a positive influence on the team because

Trust can be created by

When the only rewards are for individual performance

Closer relationships are established and the interdependence of team members is intensified in the ________ stage of development.

What are some of the skills needed for members of SMTs to be fully functional?

The relationship-building role includes

Mark spends a lot of time acting as a catalyst to smooth interaction between team members who have difficulty communicating with each other. He is engaged in the ________ role.

The willingness of one team member to increase his or her vulnerability to the actions of another person whose behavior he or she cannot control is

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Communication

Operation and Information System Management

Filters

Exam 13: Managing Teams

What is the difference between integrative bargaining and distributive bargaining?

________ is found in teams requiring the lowest amount of reliance on other members.

Parallel teams require only part-time commitment from team members while the remainder of the time is spent working in a functional department.

An effective team

The win-win negotiating style requires the parties to convert a potential conflict into a problem-solving process in which each party seeks to identify common goals.

Allen Iverson of the Philadelphia 76ers is an example of a

Inexperienced negotiators should avoid

The SMT has the authority to make many decisions traditionally reserved for supervisors or managers.

When individuals blend complementary skills and talents to produce a product that is more valuable than the sum of the individual contributions, they are experiencing

A problem solving team or special purpose team whose membership requires only part-time commitment is also referred to as a

The task-facilitating role includes

Which auto manufacturer used self-managed teams to achieve one of the highest levels of customer satisfaction of any U.S. firm in the industry?

Moderate levels of conflict can have a positive influence on the team because

Trust can be created by

When the only rewards are for individual performance

Closer relationships are established and the interdependence of team members is intensified in the ________ stage of development.

What are some of the skills needed for members of SMTs to be fully functional?

The relationship-building role includes

Mark spends a lot of time acting as a catalyst to smooth interaction between team members who have difficulty communicating with each other. He is engaged in the ________ role.

The willingness of one team member to increase his or her vulnerability to the actions of another person whose behavior he or she cannot control is

Management and Its Evolution

The Culture of Management

Managing Social Responsibility and Ethics

Managing Organizational Culture and Change

Managing the Planning Process

Decision Making

Strategic Management

Entrepreneurship and Innovation

Managing the Structure and Design of Organizations

Human Resource Management

Managing Employee Diversity

Leadership in Management

Managing Communication

Operation and Information System Management

Filters